Excellent
10.0
Pros:
I always like this location because of the proximity to the I-5 freeway. The construction is good and Bellingham airport is small right now, so you don't even hear the planes taking off that much (no big jumbo jets). The staff were great! CeeCee was amazingly helpful to us while we stayed there. The pool is clean and very nice for the kids to play in. As of our stay there 2/12 - 2/15 you are allowed to reserve a 45 minute time slot.
Cons:
The only downside was that the restaurant that used to be in the hotel, and served very good food, has closed due to COVID. So, there is not breakfast provided/available at the time of this review. But most of the units have a small kitchenette in them so it is easy to make a little breakfast for yourselves.
Excellent
10.0
Pros:
It was always clean
Good
6.0
Pros:
Location Big room Lots of outlets
Cons:
Noisy Some fans or other hvac system constantly off and on Frig was dirty
Good
6.0
Pros:
Nice room. But smelled like take out food upon entering.
Cons:
We booked through Booking.com and didn't get the room we reserved.
Excellent
9.0
Pros:
Helpful staff
Cons:
Everything we expected it to be!
Excellent
8.0
Pros:
Nice clean hotel. Room had nice appointments
Cons:
Reserved a suite and the suite was really just a wall with a door that divided the bed from the rest of the room.
Excellent
8.0
Good
6.8
Good
6.0
Pros:
I love how clean the rooms were and how big they were as well
Cons:
The staff wasn’t very friendly or welcoming
Mediocre
3.0
Pros:
Easy to get to, close to the airport.
Cons:
I realize the pandemic is affecting things, but there was absolutely NOTHING open at the hotel. There is also nothing within walking distance from the hotel, except the airport.
Poor
1.0
Pros:
Location
Cons:
Dirty, double booked my room and a stranger walked in, no room service, no daily room cleaning
Excellent
10.0
Pros:
proximity to the airport and I have stayed here before and liked it.
Cons:
Their airport shuttle wasn't working or staffed.. (got two different answers). They did come up with a creative solution to assist me to the airport with 4 heavy bags, which was great. I also had smells of a covered up insecticide possibly and flea bite
Mediocre
3.0
Pros:
I liked that I have stayed here before and so it was far Millar and my room was nice.
Cons:
Yes unfortunately- there were NO services because of Covid- no food no pool No exercise center no business center no ice ..I needed all Those things and it’s not clear when you’re booking- you have to find some small print about Covid to k
Excellent
10.0
Pros:
The rooms are extremely clean. The room still smelled new when we walked the front desk is always friendly. He remembered me from the last time I stayed. This will always be our go to hotel when we want a weekend away!
Excellent
9.0
Pros:
Very clean rooms and public areas.
Cons:
Lack of ice. In the era of COVID, the public area ice machines were off and had signs why. Makes sense, but should have alternative like “bring your ice bucket to the front desk and we’ll fill it for youâ€. Ice is a thing.
Excellent
8.0
Pros:
Definitely a newer hotel
Cons:
Not much else in the area.
Excellent
10.0
Pros:
Everything!! It was clean, well stocked and so easy to book/check out. My stay was such a great experienece that I want to find an excuse to stay there again even though I live in Bellingham.
Cons:
It has too low of a star count in my opinion. I tried staying at a higher star hotel before my stay here and had to cancel my reservation and book at Holiday Inn because that hotel was so bad.
Excellent
10.0
Pros:
Everything! The rooms are cleaned and stocked, the staff are so friendly and professional, there are so many included amenities and where it is located is amazing (right by Bellingham yet removed enough to be quiet). I'm suprised this place isn't 4/5 star
Cons:
It doesn't have more stars so more people know about it.
Excellent
10.0
Pros:
Easy in and out. Friendly staff and clean rooms.
Excellent
10.0
Pros:
Best hotel in Bellingham with respect to price vs quality - clean, modern, and friendly staff. Great restaurant too.
Excellent
10.0
Pros:
Absolutely happy with the choice. Beautiful hotel inside and out. Definitely will come back if in this area. Recommend!!!
Cons:
N/a
Okay
5.0
Pros:
Unfortunately we would have enjoyed the hot tub if a group of women had not monopolized it for 6 hours! That was our only opportunity to use it but they never left and were always there, loud, obnoxious and drunk.
Cons:
Loud, inconsiderate guests at pool & hot tub. Room Service food was horrible and not what we ordered. $50 deposit still remains on hold 5 days later and has not been refunded. View from window was a massive heating/cooling unit on a roof.
Okay
5.0
Pros:
It is new, clean and the price is somewhat below its most similar competitors.
Cons:
Understaffed. waited one hour to check. Front desk was unmanned when I arrived. Front desk clerk was busy performing room service calls, helping snack bar customers, runnning/delivering paper to rooms. My room was FAR end of the Hall- very inconvenient.
Good
7.0
Pros:
Beautiful with a real sauna
Cons:
The description of the room did not match the room. It said whirlpool bath and 500 sq ft, neither of which were true :(
Good
7.0
Pros:
It was brand new.
Cons:
No
Poor
1.0
Cons:
Sterile factory decor Room had chemical smell and window could not be opened
Good
6.0
Pros:
Everything was clean & the hotel was beautiful
Cons:
They came into our room after we had checked in *4:45 PM* & fixed a curtain that we never reported broken. We felt a little strange that they did this, without a heads up, w/ all of our belongings there. They never picked up the breakfast order sheet.
Good
7.0
Pros:
The hotel itself was great. There are no vending machines and the selection of drinks/snacks sold in the lobby is extremely limited. The hotel restaurant is very good, however higher priced than it should be.
Cons:
Beware! I had $120 taken out of my purse which I left in my room when I went downstairs for about 30 minutes. I had counted my cash right before going downstairs, goto to the coffee stand and found what cash I had was short of what I had just counted.
Good
7.0
Pros:
The bed was very comfortable. The restaurant food was very good. Restaurant staff is excellent. wonderful breakfast. Great shower, nice shower head with settings and good water pressure for rinsing my thick hair. Very nice odor free accomodations.
Cons:
The fee we paid for our room was overpriced. Would have liked to have had a bathtub in our bathroom. Dinner menu is very limited in selection. I would not stay here again for the price we paid... didn't really want to be this close to the airport.
Good
7.0
Pros:
New, clean, comfortable bed.
Cons:
No coffee in the lobby or any kind of coffee stand and there was no place to walk to get a coffee. They did not make up the room. Plastic cups.
Mediocre
2.0
Pros:
Friendly and clean
Cons:
Fire alarm every half hour 10 pm to 2 am
Poor
1.0
Pros:
awesome employee and made my stay better.
Cons:
Housekeeping service needs improvement
Poor
1.0
Pros:
Newer and location!
Cons:
I did not know that this was a total animal hotel instead of Iceland one or two floors after we got there we asked if there was any rooms that did not have pets in him because we are allergic to cats and dogs and after the purchase it was too late to try
Good
6.0
Cons:
The room placement near the elevator which beeped loadly throughout my stay.
Okay
5.0
Pros:
Price
Cons:
Crap wifi
Good
7.0
Pros:
Very clean. Comfortable bed, premium bedding.
Cons:
Cheap fixtures and low quality furnishings. Hotel has an industrial feel. Clean but sterile. For us - too far from downtown. Not a good location for us.
Poor
1.0
Pros:
Jacked me to extend my stay. Had to ask twice to shut a dog up that kept waking me up and then asked if I wanted to move. UNBELIEVABLE!!!You warn people disease ridden animals have been sleeping in your room.
Excellent
10.0
Pros:
We loved everything about this place, what a great hotel and staff!!!!! Five out of five stars. Also, the restaurant was extremely good too, we only ate at the hotel when we realized that the food was spectacular.
Cons:
Leaving
Good
6.2
Pros:
Clean, spacious, functioning rooms with everything you need for a short stay.
Cons:
Basic and mediocre facility. Although very clean since its brand new the whole experience was not as luxurious as expected. Not to mention I paid for a suite and got a basic room with a king bed. Not satisfying. And the pool is reminiscent of a cheap YMCA.