Excellent
8.0
Pros:
The room was very large and all furniture was solid wood and granite. Bathroom was very large and plenty of hot water. With a little work could be great. Overal good value for your money.
Cons:
The hotel at one-time must have been very grand but it needs attention, not many staff and no one to make up the room.
Good
6.0
Pros:
the staff was great. They were very helpful. In fact, the staff made my stay enjoyable.
Cons:
There was no internet connection in the room. For 7 days I had to sit in the lobby to get the internet. I told the manager about it but nothing was done. For my work I needed the internet in a private setting not in a public place, the Lobby.
Okay
5.0
Pros:
I like the bed
Cons:
Poor service of the restaurant. Some cancelled their order because of the slow serving. We orderd chorizo and egg and was served after an hour.. 🍳Good thing We are not in a hurry..
Good
7.1
Pros:
Friendly and helping staffs for giving us late check out. Special mention to melody for the big help during our stay. Comfortable bed. Good location.
Cons:
Dont provide Slippers in the room
Excellent
10.0
Mediocre
2.0
Pros:
The only positive aspect of this hotel was the staff
Cons:
Old old old fixtures, features, furniture, This property has never seen a single update dice it was built from what I saw. I paid for breakfast for 2, as I was ordering the breakfast I paid for I was told that I wiuld need to pay extra for eggs or what the staff called an Amercan breakfast. The toast was terrible, the bacon had a absolutely zero bacon flavor but the eggs were ok.No elevator. I called the desk and asked for 2 additional towel I was told I would have to pay a fee for any additional towels unless I gave them the old ones that I had wrapped around me, I had to take the towel off of me throw some shorts in while I was still wet and hand over the old towels to housekeeping when they came to deliver the dry ones. So you have the info and now it's up to you to decide if this property suits your needs.
Excellent
9.2
Good
6.0
Excellent
9.2
Pros:
I've been to different hotels in Bacolod City for the past several years already and I can say that Westown (both its Mandalagan and San Juan branches) has the warmest, friendliest, and most professional staff when it comes to handling guests. If you are one who is very particular when it comes to cleanliness of rooms and comfort of your bed and pillows, Westown will never dissapoint you. Location is also great being very near malls, coffee shops, restaurants, convenience stores, and commercial banks.
Excellent
9.6
Pros:
Good location
Cons:
No car was
Excellent
10.0