Excellent
9.0
Pros:
The staff is always awesome free parking for me a big benefit
Excellent
9.0
Pros:
it is still covid season LOL but the staff was very pleasant and helpful, breakfast was good
Cons:
very hot in room couldn't control heat
Excellent
8.0
Pros:
Always comfortable and reasonable. Good breakfast, Great staff
Poor
1.0
Cons:
No toilet paper in the room. Guests partying all hours of the night smoking marijuana and cigarettes.
Excellent
9.0
Pros:
The staff
Okay
4.0
Pros:
Bug room
Cons:
Hair
Excellent
8.0
Pros:
Breakfast was awesome one of the only places in town still putting out waffles and hot foods other places are offering breakfast bags or plates we with cereal or package of oatmeal n s pop me fruit and muffin or similar combinations and it's up to you to
Cons:
During the night multiple guests just left there trash in the halls or in front of the elevator had limited options for drinks 2 drink machines, all sodas no juice or Gatorade or some variety.The other floor had a snack machine but i was unimpressed
Excellent
9.0
Pros:
staff
Cons:
window would not close securley.
Okay
4.5
Pros:
The location is good, and the staff were friendly... but...
Cons:
They were totally inconsistent in their COVID protections including mask wearing. When I made the comment that I wondered why they ask travelers to wear masks when they don't wear them themselves, one super employee decided to yell at me.
Excellent
8.4
Excellent
10.0
Pros:
The workers were very friendly the front deck lady was great. They have a shuttle to and from the airport. The really nice part was they had a large freezer to store our coolers of fish and that was included in the hotel room. Great hotel
Excellent
9.4
Pros:
Nice bed huge room
Cons:
Nothing really. Older hotel in need of some minor maintenance and upgrades but for transiting in Anchorage it's just fine
Excellent
10.0
Pros:
Great continental breakfast
Cons:
Had to wait to lock up fish and pick up fish from freezer because nobody on staff that could assist.
Poor
1.0
Pros:
Nothing
Cons:
I didn’t like the way the room was set up!
Mediocre
2.0
Cons:
Dirty and smelly
Good
7.0
Pros:
Breakfast: lots of choices. 5 min to airport
Cons:
A few sketchy denizens but nothing too bad
Okay
5.0
Pros:
Location next to the airport and room was clean.
Cons:
Staff was not helpful, the A/C and heater was not working properly and no help was provided. The breakfast offered was below average and there was no water available during the day. Rooms and hotel looked old and without recent service.
Excellent
8.0
Pros:
It was within walking distance of what I needed.
Cons:
The paint in the bathroom was chipping and there was no way to control the heat so it was a bit chilly until you got under the covers
Okay
5.0
Pros:
Nothing great at all.
Cons:
DEFINITELY NOT 3 stars
Mediocre
2.0
Pros:
Room size was good It was quiet
Cons:
Meth addicts and vagrants in the breakfast area Dirty, sloppy, unkempt dining area Parking lot hazardous Elevator stank and provided little comfort for a successful mission.
Good
7.0
Pros:
Staff is helpful and responsive.
Good
7.0
Pros:
Nice place - The employees were very helpful and courteous.
Cons:
The location is not optimal and parking was a little tough, but if you got there early you could get covered parking. All and all I would stay there again no problem.
Mediocre
2.0
Pros:
The breakfast was ok, and it was close to the airport
Cons:
Our room was a bit outdated. The bathroom had broken tiles on the floor and bathroom door had a large burn hole through the top of it. The hotel was in a less than desirable area with homeless walking around, making my kids scared to be there.
Okay
5.0
Pros:
The food was ok.
Cons:
Location
Mediocre
3.0
Pros:
This hotel should be 2 stars. No way is this a the star. Reevaluate.
Cons:
I was expecting three star hotel. This was not.
Excellent
8.0
Pros:
Great staff . Quiet . Nice breakfast
Cons:
The outside smoking area was just under our room we had to call the desk at 2 am and have them remove the loud smokers so we could sleep !
Poor
1.0
Pros:
Poor customer service. Room heater was not working. lots of flee in the room
Okay
5.0
Pros:
Close to airport.
Cons:
There were some sketchy people at the location, at least one was not a guest. There were two individuals, clearly addicts, that tried to sell me stolen id. There needs to be more attention given to security at this location.
Good
7.0
Pros:
It was close to the airport and had a shuttle
Cons:
It was not as clean as it should be. Carpets were very ill kept.
Okay
5.0
Cons:
It was old. Our room was an old conference room. Carpets stained nd torn.would not stay there again
Poor
1.0
Pros:
Sheets seemed clean
Cons:
- Right under flight path so very hard to sleep - supposed to be a 3 star hotel but they were going to put us in a Motel 6 because they were out of rooms (but then they found one?) - Smelly hallways
Okay
4.0
Cons:
This is not a three star hotel!
Poor
1.0
Pros:
NOTHING
Cons:
EVERYTHING - Place was a wreck and looked like a homeless establishment. We felt as if we needed to put a chair under the door knob for safety. WE WILL NEVER STAY THERE AGAIN. Worst hotel ever. Room was stinky. Not the way we wanted to start vacation.
Mediocre
3.0
Pros:
Close to airport.
Cons:
Located in a very rough neighborhood. Felted unsafe.
Excellent
10.0
Pros:
It was nice having a fridge and microwave in the room. The beds were comfortable and we slept well.
Okay
5.0
Pros:
Location
Excellent
8.0
Pros:
It was very clean.
Cons:
The staff did not know how to work the WiFi
Poor
1.0
Pros:
Anything
Cons:
I paid for a 3,5 stars and I got no more than 2 stars.
Excellent
8.0
Pros:
Size of the rooms were great. Easy access to airport. And surprisingly there were adequate eating places walking distance away.
Cons:
Do not understand why rooms do not have real cups and glasses. Similar at breakfast downstairs all utensils and plates were cheap plastic. Devalues what is offered to eat & drink to the point where I went outside hotel to eat.
Mediocre
2.0
Pros:
Location
Cons:
Ac did not work correctly Found empty whiskey bottle under bed. Blood stain on sheets
Mediocre
3.0
Pros:
Price
Cons:
The accommodations were very tired and sparse. For a hotel that is in Alaska the room did not accommodate for the midnight sun. The curtains to not adequately dark in the room and the air conditioning didnt cool the room very much.
Excellent
10.0
Pros:
Location
Cons:
Hallway and elevator floors are really dirty. I was afraid the floors in my room would be that way too but they were clean.
Poor
1.0
Cons:
Nasty place to stay. Pictures online are very deceiving. At breakfast employees watch you like your trying to steal something, no seating In the dining room and wouldn't let me take MY breakfast to my room. Dont know how they stay in business.
Okay
5.0
Pros:
Location is good, you can walk over to the lake .
Cons:
Its old smelly n dated. Its really run down.
Mediocre
3.0
Pros:
The staff was friendly, efficient and helpful.
Cons:
The room was awful. The carpet was stained in at least 3 places, the wallpaper was falling off the walls. How this motel was ever considered 3 stars is beyond me. It was scary it was so bad.
Poor
1.0
Pros:
Breakfast was free
Cons:
Very dirty drains shower and sink plugged very noisy
Good
6.0
Pros:
Easy to locate and close proximity to the airport and freeways.
Cons:
I had an emergency resulting in a change of travel plans, and while I pre paid for two nights, the person I spoke with was not empathetic and claims she spoke with her supervisor (about possible credit or refund), but I doubt this occurred.
Poor
1.0
Pros:
Location of the hotel was good
Cons:
Service was bad, rooms were shady. Very unsafe. Breakfast was terrible. STAY away !! Felt discriminated at hotel.
Okay
4.0
Pros:
Close to airport
Cons:
Dirty
Poor
1.0
Pros:
The shower
Cons:
It was not a 3 star and had a bad stench to it, rooms were old and dirty. there were stains on the pillow cases which I thought was blood.
Mediocre
2.0
Pros:
Breakfast was fine, location was convenient to airport and shuttle service timely. Nothing else to comment on.
Cons:
Very old, unkept, and musty. Faucet was broken. Hotel has 2 buildings, you have to walk across a parking lot with your luggage to it Will never stay here again. Not sure how this place got 3+ stars but on a good day maybe 2.
Poor
1.0
Pros:
The hotel is close to the airport.
Cons:
My room smelled so strongly of urine, it was so horrible. I stayed in room 1418 and apparently there wasn't another room available. Then in the morning there weren't shuttles available either and had to pay a taxi to the airport. Terrible service. Awful!
Mediocre
2.0
Pros:
Nothing
Cons:
Very Pathetic hotel. Would not recommend for anyone.
Good
7.0
Pros:
Staff very helpful and courteous . Close to airport with 24 hour shuttle and good breakfast made for good value in our opinion.
Cons:
Older hotel and cleanliness leaving something to be desired
Good
6.8
Cons:
Elevator was an issue
Good
7.0
Pros:
Best deal in town cheap clean and easy
Cons:
It is what it is
Good
7.0
Pros:
The price was great.
Cons:
Traveling with my elderly mother we wished they had walk in showers.
Good
6.0
Pros:
Good location for me,, great breakfast set-up.
Cons:
wifi is almost useless,,alway's has been!
Good
7.0
Pros:
'akf
Cons:
yes, drunk natives
Excellent
8.2
Pros:
Nice and helpful Staff from the desk clerks, housekeeping and maintenance. Great location, close to airport.
Good
7.7
Pros:
Love the beds! Close to airport
Cons:
Dated. 2nd time AC/heat not working or doesn’t work well
Excellent
8.2
Pros:
I loved that the Alex was across the street from lake hood and close to eateries! Very clean... and the price was right! Breakfast included... nice touch.
Cons:
It’s dated. I couldn’t get the thermostat to work! My room was really hot, making it uncomfortable for me to sleep... I was literally sweating!
Okay
4.0
Pros:
Big tub and plenty of towels. Very dated though.
Cons:
Very old, outdated carpet etc. Lots of people outside and didnt feel very safe. In the morning was okay and saw families but most definitely has a seedy vibe. Elevator was very dirty. Nice front desk staff in the morning.
Excellent
8.5
Pros:
This place is close to the airport, and cheaper than the chains. I stay here six or so times a year for that reason.
Cons:
Breakfast is uninspired.
Good
7.7
Pros:
I use this hotel when I have an overnight in Anchorage. It does the trick. Much better under the new management.
Cons:
Breakfast us so-so. No gym.
Okay
4.2
Pros:
Price!
Cons:
It had bad smell, shower tub was disgusting, saw a mouse in my room, it just not a place I'd recommend!
Excellent
10.0
Pros:
The bed was super comfortable and very nice pillows! Great view of the mountain and very nice staff. They were great about giving us a ride to the airport as well! Air worked great!
Mediocre
3.1
Pros:
It is a room near airpot
Cons:
The smell of the rooms, cleanliness, if I hadn't arrived from the east coast in the middle of the night I wouldn't have stayed there. Staff is nice, but they can only do much, the facilities aren't their decision - ZERO capital has been invested to update the place in 20+ years. The place is tired and sad. I asked for another room (I never do especially aver 14 hours of flying) which was as bad as the first. It wasn't a matter 'IF' anyone died in those rooms, it's how many.
Okay
5.7
Pros:
The hotel was easy to find and the beds were comfey.
Cons:
Well I feel like the front desk people were not very professional. We had to walk quite a ways back to the front desk 3 times because our keys didn't work.
Excellent
9.1
Pros:
The size of the room.
Cons:
Small breakfast area.