Okay
4.0
Pros:
Location was great and room was awesome
Cons:
Front desk worker cece was rude and did not treat me as well as guests before me she thought I was using a prepaid card and I wasn't my debit card is issued by bancorp bank it is a legit debit card and not a prepaid it doesnt have my name on it cause I never ordered the chip card because the security features on the regular card are better then most national banks plus I've used the same card 7 times before at hotel across the United states and never had a problem before worst service and will never be back
Excellent
10.0
Pros:
The room and the view to the pool but over all it was excellent.
Mediocre
3.0
Pros:
staff was most helpful and friendly
Cons:
the bathroom and tub were filthy
Poor
1.0
Cons:
Nobody is at the desk in the evening, the door is locked, I had to let guests in. My remote was broke, BED VERY UNCOMFORTABLE, the fan on the acwas broke and went on and off all night. I will not go back
Okay
5.0
Pros:
Pet friendly, refrigerator and microwave in the room. Hallways and lobby appeared clean. Despite being near the interstate and on that side, traffic noise was not terrible.
Cons:
Asked for a wheelchair accessible room and even called the day before to make sure it had a roll in shower. After checking in, it was wheelchair accessible but it had a tub. My husband is in a wheelchair so tubs don't work🤬. Couldn't switch rooms until 3 days later when one was available, not even worth it by that time. Also , the hotel has dated key slots and we constantly fought to get cards to work in the room or the outside access door. Bathroom fixtures had rust forming around them and the shower chair was stained. There was also a strong "musty or damp" smell in the room. It did not improve throughout the stay even with the AC or Heat on. Finally bought a febreeze air freshener so we could stand it. No breakfast or even coffee in lobby d/t covid. No daily housekeeping services. Had to go to front desk when u needed clean linens. Trash had to be collected yourself and set outside room but you had no clean can liners to replace it with. Coffee in room was not replenished daily and no creamer was available unless u went to the lobby.
Poor
1.0
Pros:
Location
Cons:
Bed was hard, restroom was dirty, I change two room all dirty and bed hard this was a bad decision!
Excellent
8.0
Pros:
Overall it's in a great part of town not far from anywhere I needed to go visit.
Cons:
At the time I stayed the key card wasn't working on any of the exit doors I found after I parked in was at the side door in couldn't get in. But you could leave out of the side doors
Poor
1.0
Pros:
Nothing at all, it was waste of my $---. I had stayed at plenty of la Quintas and this was by far the worth
Cons:
It was everything about this hotel that I didn’t like, from the nasty tub in the first room and the second room they moved us to was smelling of smoke and the shower wasn’t that great either, just a bad experience
Poor
1.0
Pros:
Nothing st all
Cons:
Everything
Excellent
8.0
Pros:
Accessibility to highway
Cons:
No breakfast
Excellent
8.0
Pros:
Size of the room
Cons:
No reason not to have coffee in the lobby, COVID it not
Okay
5.0
Pros:
Location to airport
Cons:
Staff could give been friendlier.
Good
7.2
Poor
1.0
Pros:
The room was clean. Staff was nice.
Cons:
I checked in at 3 pm and saw the bathtub was dirty and also had no stopper for the tub or enough towels. Later in the night around 9pm there was noise coming from the room beside me. This went on all night. I complained to the front desk clerk but nothing
Poor
1.0
Cons:
They had bed bugs
Good
6.0
Pros:
Location
Cons:
Air conditioning in the room didn’t work properly.
Excellent
8.0
Pros:
Recently remodeled, so everything is new and shiney. Parking is plentiful and near entrances. The breakfast was fresh and tasty.
Cons:
Although newly remodeled,the designers did not have leisure and comfort in mind. The decor is very bland and sterile, nothing 'homey' about it. In my room the lavatory faucet provided barely a trickle of water. Not nearly enough to brush or shave.
Excellent
9.0
Pros:
location and nicer than expected
Cons:
showers very slippery floor about fell several times
Excellent
10.0
Pros:
It's within 5 miles of my appointment. Stay here each time we go to the Doctors, the price is right and the staff are all really great
Cons:
no
Excellent
9.0
Pros:
It was clean and great staff
Cons:
Nothing
Excellent
9.0
Pros:
Clean, new, modern looking. Good value for the money.
Cons:
The shower needed maintenance and repair.
Excellent
10.0
Pros:
Everything was quality, the way all LaQuintas were originally!!
Cons:
Problems with the key not working several times.
Excellent
10.0
Pros:
The whole facility was nice. That includes the lobby area, room, and grounds. I was glad we could keep our little dog with us.
Cons:
I guess maybe they could add fresh fruit to the breakfast, but it was still good.
Good
7.0
Pros:
The convenience the location the price and free continental breakfast
Cons:
The fact that my room was not cleaned the first day no fresh linen or towels then when it was addressed the next day I only got new towels no trash bag was replaced either
Mediocre
2.5
Pros:
not much
Cons:
My AC was not just broken, it was blowing hot air (in July!) and they couldn't fix it and they couldn't move us. We just had to unplug the unit and let it attempt to cool down, which in July was not happening. Also they couldn't give us any type of compensation because I "prepaid online".
Excellent
10.0
Pros:
Very clean, nice staff.
Good
7.0
Pros:
Staff at checkin was very friendly. Nice room
Cons:
Pillows aren't comfortable
Okay
5.0
Pros:
Breakfast was good
Cons:
No water pressure in shower on hot water. Full size beds instead of queen. Price was extremely to much. Hotel took advantage of customers by charging too much because of church conference bring in in a lot of people.
Good
6.0
Pros:
The hotel was located right off the interstate. The breakfast was hot and ready, but the gravy was very runny.
Cons:
Was never told when we checked in that we had to wait 15 minutes for the hot water to start working. So the first night I had a cold shower and the next morning is was warm. The morning clerk said that they are working on the issue.
Mediocre
3.0
Pros:
The location to highway
Cons:
The cleanliness of the room was not up to standard to the price we spent on it.
Okay
4.0
Cons:
Room wore out. Trains came by a number of times blowing their horns through out the night.
Good
6.0
Pros:
Clean room . Friendly staff.
Cons:
The public areas were very dirty . The carpets had a lot of pet hair. The fitness room was just ok with barely functioning equipment.
Good
6.0
Pros:
location
Cons:
old! run down
Okay
4.0
Pros:
I like the location
Cons:
I did not like the fact that I requested to be moved to a room that didnt have an odor and I was not granted that request even though the front desk clerk knew exactly the smell I was talking about.
Okay
5.0
Pros:
Location was good
Cons:
we had to move from our first room, the A/C was not working and the room smelled musty. The next room was cool but still smelled musty.
Okay
4.0
Pros:
Room was spacious and quiet.
Cons:
Absolutely does not merit a 2.5 star rating. No way. Sheets were tattered. Furnishings were modest. Mattress was not comfortable.
Mediocre
3.0
Pros:
Loved the location .....,
Cons:
We were in town for a local softball tournament we didn't arrive back until late air conditioner couldn't be put any lower then 70 if so it made a loud noise to top that off we were woken up twice with a fire alarm and had to leave the building
Okay
4.0
Cons:
yes it took the front desk 4 time to get my key to work on the door we had a fire alarm go off 2 times in one night one @ 1;00am then the next one at 2:20 AM did not get much sleep we were there for our state softball game the girls did not do well due
Okay
4.0
Pros:
Rooms were large
Cons:
Beds were full size. So too small It was a bit dated
Poor
1.0
Pros:
Not much.
Cons:
Checked in about 9pm...tired. Had to wait 15 minutes for someone to show up at the desk to get a room.
Okay
4.0
Pros:
I liked the suite bed and décor I upgrade to , for a price .. The front desk staff was very nice .
Cons:
Thought I was getting a King but got double , they were out of kings . I upgraded to a suite to get a king , for an additional $36 per night . the toilet was broken and had to plunge with every use . NO water pressure .. hard time taking a shower .
Good
6.8
Pros:
bed was comfortable, room was clean
Cons:
There was smoking on my floor and I was not informed of this when I checked in. I am not used to there being smoking inside anymore and i didn't think to ask. I am not a smoker. The hall smelled like cigarette smoke as well as my room. The front desk person told me that there was a smoking suite on the 2nd floor where my room was, but that there were no other rooms available. There was an ashtray in my room, but she said my room was not a smoking room. There was not any signs saying no smoking though. Luckily the window opened and it was cool enough outside to sleep with the window open.
Excellent
10.0
Pros:
The location was perfect for the purpose of our trip. Hotel staff were accommodating.
Cons:
The breakfast was a bit lacking.