Overview

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Akumal Bay Beach & Wellness Resort

Carretera Federal Chetumal; Benito Juarez; Km 104, 77760 Akumal, QR, Mexico
+52 984 875 7500

€332+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

9.3/10 Excellent
based on 206 reviews

Review highlights

  • 10.0
  • 9.4
  • 9.3
  • 9.3

Good to know

  • Great menu
  • Pleasant hotel grounds
  • Recreation staff is nice
  • Good beach sports

Nearby

    show all

    About

    This upmarket hotel is situated right by a wonderful sandy beach on the Riviera Maya. Links to the transport network can easily be reached on foot, lying about 50 m away. Tulum, Playa del Carmen and famous settlements of Maya civilisation are all only 35 km from the hotel.The hotel was built in 1997. Guests are welcomed at the accommodation, which has a total of 241 rooms. These are located either in the 3-storey main building or in one of the 7 adjacent buildings, which have up to 3 storeys. Individual storeys are accessible via the lift or stairs. Amenities include a safe and a currency exchange service. Wireless internet access in public areas allows travellers to stay connected. Among the culinary options available at the establishment are a restaurant, a dining area and a bar. Various shops are available, including a souvenir shop. There is also a garden. Additional features at the hotel include a TV room and a playroom. Those arriving in their own vehicles can leave them in the car park of the accommodation. Available services and facilities include a babysitting service, a childcare service, medical assistance, room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area.Each of the rooms is appointed with air conditioning, a fan and a bathroom. The basic features of most rooms include a balcony. Many rooms feature a sea view, which further enhances the ambience. The rooms have a double bed or a king-size bed. Cots are available for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included as standard. An ironing set is also available for travellers' convenience. Little extras, including internet access, a telephone, a TV, a radio, an alarm clock and WiFi, contribute to a great stay. Slippers are laid out in each of the rooms. Rooms suitable for wheelchair access are bookable. The bathrooms are fitted with a shower, a bathtub and a hot tub. A hairdryer and bathrobes are provided for everyday use. Bathrooms with wheelchair access can also be booked.The establishment offers an outdoor pool and a children's pool. A terrace, a sun terrace, sun loungers and parasols are available. The hot tub is the perfect place to relax. There is also a poolside snack bar. Variety is provided by the wide range of sporting activities offered at the hotel, for example biking/mountain biking, tennis, beach volleyball and paddle tennis. Water sports enthusiasts can enjoy snorkelling and diving. Guests can take advantage of a wide range of indoor sports at the accommodation, including a gym, table tennis, billiards, yoga and aerobics. Various wellness options are available at the establishment, including a spa, a sauna, a steam bath and massage treatments. Other options and services include an entertainment programme, live music, a disco, a kids' club, a kids' disco and a nightclub.Catering options available at the hotel include full board and all-inclusive. Available meals include breakfast, lunch and dinner. Gluten-free meals and vegetarian dishes can be prepared on request. The accommodation also offers snacks. Drinks are included in the price for travellers. Options include alcohol-free drinks and alcoholic beverages.The following credit cards are accepted at the establishment: American Express, VISA and MasterCard.

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    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Childrens programmes
    • Room service
    • Restaurant
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Private beach
    • Designated smoking area
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    based on 206 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.4 "Internet works perfectly."
    • 9.3 "World class service."
    • 9.3 "Terrific location."
    • 9.2 "Wonderful beach."

    Overall rating

    9.3 Excellent
    based on 160 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.4 "Internet works perfectly."
      9.0 "90% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      8.6 "86% said the recreation staff was great."
      8.7 "Housekeeping was great, according to 87%."
    • 9.3 "Terrific location."
      9.4 "94% appreciated the closeness to the beach."
    • 9.2 "Wonderful beach."
      9.4 "Beach sports facilities are great, according to 94%."
      8.9 "89% appreciated the clean beach."

    Overall rating

    9.5 Excellent
    based on 45 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      8.4 "84% said the recreation staff was great."
    • 9.4 "Terrific location."
      9.5 "95% appreciated the closeness to the beach."
    • 9.1 "Perfectly clean."
      9.8 "98% thought it was clean."
      9.0 "90% said rooms were clean."
    • 9.0 "Wonderful beach."
    • 8.9 "Vibe was good."
      9.0 "90% enjoyed the friendly atmosphere."
    Good to know
    "Great menu"
    "Pleasant hotel grounds"
    "Recreation staff is nice"
    "Good beach sports"
    data provided by TrustYou

    Recent reviews


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