Excellent
10.0
Pros:
As a frequent traveler, this is one of the most delightful experiences. The staff are HIGHLY professional, they were strict with the COVID-19 protocols, breakfast was colorful and delicious, room service was amazing - even when I tried pushing them a little, they were still super professional. The dish I ordered was better than I expected. You must try their Ise Ewu (Goat Head). I ate every piece. I sure recommend TQM and I will be visiting soon.
Cons:
Absolutely NOTHING!!! 😆
Okay
4.0
Cons:
The shower in the bathroom was a small hand wash kind of shower... they should at least provide standard showers. I forgot my charger head and went back for it but they said it wasn't there... so more like they are not realiable.
Excellent
8.0
Pros:
The breakfast and the location. The staff were amazing too. They gave me a room upgrade. Thanks
Cons:
Security management can be better
Excellent
10.0
Pros:
Had an issue with the shower in the first room I was asked to stay in. After trying to get it fixed and the issue kept happening, I was upgraded to another room for the same price. That was really nice. The power supply was good and when there were outages, the generator kicked in. There was hot water too. The complimentary breakfast was great too. I strongly recommend the grilled potatoes and egg wrap. It was a great stay, as always.
Cons:
Nothing really.
Excellent
9.0
Pros:
Very Neat, cossy & comfortable rooms. Tranquil Mews has indeed maintained its standards overtime, nothing looking old, depreciated or worn out & that's what make every guest trust a hotel to come back more often!