Stay at this stylish Universal Partner Hotel situated close to Universal Orlando Resort, SeaWorld and the Disney Theme Parks. Welcome to the Best Western Orlando Gateway Hotel, the Gateway to Orlando Attractions in Central Florida. This full-service hotel offers the best in customer service for both business and leisure travelers. Guests will be minutes from Universal Studios Florida, the Universal’s Island of Adventure theme park and Universal’s Volcano Bay water theme park. Each well-appointed guest room and suite at this Orlando hotel features cable satellite television with HBO and free high-speed internet access. Hotel guests will find great dining on-site at the hotel's restaurant or cocktail lounge. The hotel is also ideal for group travel with full-business services and meeting facilities, perfect for conferences, family reunions and other events. The Best Western Orlando Gateway Hotel also features a fitness center, guest laundry and a half basketball court. Guests staying at the Best Western Orlando Gateway Hotel will be less than ten miles from local attractions such as the Walt Disney Resort and Theme Parks, SeaWorld, Discovery Cove, Disney's the Wide World of Sports and Dr. Phillips Center for the Performing Arts. Corporate travelers staying at this Florida hotel will be close to the Orlando/Orange County Convention Center, Coleman Aerospace, L-3 Communications and Lockheed Martin Missiles and Fore Control. Hotel guests will also enjoy sky diving at the indoor Sky Venture, less than one mile away. The Best Western Orlando Gateway Hotel is proud to offer superior customer service and a convenient location in Orlando. Make a reservation today and save! Enjoy your stay.
Guests appreciated the excellent location of the hotel, which is close to major attractions like Universal Studios. Many reviews highlighted the courteous and helpful staff, as well as the cleanliness of the rooms. However, there were significant complaints regarding the overall cleanliness of the hotel, outdated facilities, and issues with amenities such as the bathrooms and parking safety. Some guests also noted that the breakfast was overpriced and not suitable for in-room dining.
AI-generated from customer reviews
Location9 out of 10
Service8.5 out of 10
Room Size5 out of 10
Cleanliness4 out of 10
Amenities3.5 out of 10
All reviews
10
Wonderful
Joe, Dec 2025
Pros (+) Location
Cons (-) Not much
6.0
Okay
Brendalee, Dec 2025
Pros (+) Hair in sink prior to getting room, beds, never made towels thrown on the counter and never placed coffee pot used pod in dispenser coffee assortment never replaced, toilet never cleaned I have medical issues and informed but never cleaned toilet
Cons (-) Shop to expensive
6.0
Okay
Masa, Dec 2025
Pros (+) Location is excellent, free parking.
Cons (-) Super outdated, nothing like the pictures you see on booking. Main problem is that it’s extremely loud. You can hear your neighbors, people in the hallway, the ac unit is super loud so is the fan in the bathroom and the ice machine that is in the hallway, so sleep can get tough.
9.0
Wonderful
Jeffrey, Dec 2025
Pros (+) Location and staff are awesome! Will definitely book this place again!
Cons (-) The beds could be updated to ones slightly larger. Double bed for two people is very small. Queens would be better! The shower head is a little out dated as well.
10
Wonderful
Ryan, Dec 2025
Cons (-) Everything was good but I recommend they install some cameras in the car park as someone broke into 5 cars and attempted to break into my car And no cameras in the car park to get footage other than that can’t complain
9.0
Wonderful
Jeffrey, Dec 2025
Pros (+) The location is excellent; very close to Universal property and transportation! The staff is awesome and extremely courteous and helpful! Room was very clean and maintained.
Cons (-) The beds could be larger and the shower heads replaced.
3.0
Poor
Saggar, Dec 2025
Pros (+) Nothing
Cons (-) Rooms small
1.0
Poor
Anonymous, Dec 2025
Pros (+) none
Cons (-) terrible
8.0
Very good
Smith, Dec 2025
Pros (+) Good location staff was nice
5.0
Fair
Gail, Dec 2025
Pros (+) Needs major renovations. Many things broken in the room ( make up mirror, drapes, bulbs broken, just not pretty or inviting
