Guests appreciated the hotel's excellent location close to the city center and good breakfast offerings. Comfortable beds and spacious rooms were also highlighted positively. However, several guests noted issues with cleanliness and some outdated or less welcoming communal areas. Service received mixed reviews with some staff being unfriendly. Overall, the hotel offers good value for its central location and breakfast quality.
AI-generated from customer reviews
Location9.5 out of 10
Breakfast8.5 out of 10
Bed Comfort7 out of 10
Room Size7 out of 10
Cleanliness1.5 out of 10
All reviews
7.0
Good
Tony, Mar 2026
Pros (+) Very well located less than 10 minutes walk to city centre. Beds were comfortable and bathroom was good & modern. Breakfast was good with a wide selection
Cons (-) The communal areas , particularly hallways and reception/lobby areas are a little dated and not to a 4 star standard . Musty smell in communal areas and lift are not the most pleasant
8.0
Very good
Anonymous, Mar 2026
Centrally located nice place for business and fun.
7.0
Good
Nancy, Mar 2026
Pros (+) Breakfast was good as was the location.
Cons (-) Carpet had not been cleaned very well. No bathmat in the bathroom but maybe they are not used in Norway. People at reception never smiled and I was unable to reserve an additional night at same hotel from reception desk. Was referred to computer. We reserved last night at a different hotel.
7.0
Good
Kajetan, Mar 2026
Pros (+) I was offered to change a room after the bathroom lights of our first one broke down, which was a nice act by the employees. Very good breakfast for an affordable price and hotel itself located in the city center
10
Wonderful
Anonymous, Feb 2026
A great stay, perfect location, friendly staff, good room and an excellent buffet breakfast. It is noticeably an older hotel and could use some touching up here and there, but nothing shocking. A great hotel and would visit again when I'm nextr in Bergen.
9.0
Wonderful
Christine, Feb 2026
Pros (+) The room was spacious and comfortable. The breakfast catered for every taste and diet and was plentiful. The lounge area was cosy.
Cons (-) Nothing available to eat or drink as bistro and bar closed - not what you expect from a city hotel. The booking process was an issue - I booked through KLM link to booking.com and booked a room with an ensuite ( never choose anything less!) the booking came back as no ensuite bathroom! Even when shown a screen shot of the booking we are told that we would be allocated a bathroom if the room was av...
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8.0
Very good
Maureen, Feb 2026
Pros (+) Great location. Very clean. Excellent breakfast.
Cons (-) Beds were soft and 'wobbled' as though they might soon collapse. Probably due for replacement.
9.0
Wonderful
Vestheim, Feb 2026
Pros (+) The room was bigger than expected. We travel with 8 month old and love the space, the location close to city center and the comfort and nice atmosphere.
Cons (-) Just happy :)
1.0
Poor
Patricia, Feb 2026
Pros (+) Norhing
Cons (-) Everything
9.0
Wonderful
Alan, Feb 2026
Pros (+) Location
Cons (-) Ancient small elevator to floor 8. I do not like glass see through bathroom doors!!!
