Most guests praised the hotel's friendly and attentive staff, as well as its convenient location near the city center and main train station. Cleanliness and comfortable rooms were also highlighted positively by several reviewers. However, some guests expressed concerns about the surrounding neighborhood, noise levels, and occasional issues with breakfast variety or quality. Despite these drawbacks, the overall experience was positive for many, especially due to the excellent service.
AI-generated from customer reviews
Service9.5 out of 10
Cleanliness8.5 out of 10
Room Size8 out of 10
Location7 out of 10
Breakfast6 out of 10
All reviews
6.0
Okay
Nicholette, Mar 2026
Pros (+) Nice staff!
Cons (-) Uncomfortable bed. Seemed like a very rough area.
9.0
Wonderful
Lee, Mar 2026
Pros (+) Fantastic little hotel in a great location. Really nice breakfast and excellent friendly staff. Can’t go wrong 😘
Cons (-) Totally enjoyable. No problems at all
10
Wonderful
Lucia, Mar 2026
Pros (+) Despite the busy neighborhood during the day, the night was quiet and you could sleep wel
7.0
Good
Markus, Mar 2026
Pros (+) Location when going to Pompeii was excellent. Breakfast was OK. Rooms were clean.
Cons (-) Surrounings were a bit rough. The distance to old town was 2 km, so a bit long.
5.0
Fair
Seau, Feb 2026
Pros (+) Close to central station, in the city centre and easy access to places
Cons (-) Sound proof isn't great. Was unwell that day so decided to stay in and rest. Could hear every conversation in the hallway, door slamming etc.
10
Wonderful
Tsering, Feb 2026
Pros (+) I liked the welcoming vibe, and the breakfast was very good, with impeccable service.
6.0
Okay
Kiratu, Jan 2026
Pros (+) ALL WAS WELL IN THE HOTEL. GOOD SERVICE, STAFF, ROOM.
Cons (-) LOCATION WAS A BIT DISAPPOINTING!
9.0
Wonderful
William, Jan 2026
Pros (+) Staff very helpful. Room lovely. Hotel central for us. Very clean.
8.0
Very good
Natalie, Jan 2026
Pros (+) Close to main Station and old Town
Cons (-) Toilette and shower directly in the bedroom. Glass Walls Are Fine but makes Sharing the room an Adventure
8.0
Very good
Deepa, Dec 2025
Pros (+) Great location, Convenient, Great bfast.
Cons (-) One of the employee was very rude. Who made racial remarks “ Go back to your country” - He came knocking to my door in-spite of placing “Do not disturb” sign, in the name of fixing wifi access to my phone. He grabbed my phone & made racial remarks. VERY DISTURBING! DISAPPOINTED!! So far the issue has not been addressed by hotel employee nor Booking.com !
