Hotel Victoria is located in the center of Basel near the Swiss Railway Station (SBB) and is a stylish haven that reflects the city's Swiss flair and urban culture. Hotel Victoria in Basel offers an appealing, warm atmosphere in a Victorian style, accentuated by remarkable design details. The spacious rooms also offer you an unbeatable night's sleep, thanks to their unique new furniture.
Guests appreciated the hotel's superb location near the train station, spacious rooms, and excellent breakfast options. However, many complaints were made about the noise levels, particularly from trams and trains, which affected the overall comfort of their stay.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness3.5 out of 10
Noise Level1 out of 10
All reviews
10
Wonderful
Lacramioara, Dec 2025
Pros (+) I have only positive things to say about this hotel and the staff. The hotel is ideal located in front of the main train station in Basel. Even if the room booked was for one single person, the room was bigger and with a large bed, for two people. The most important thing was that I received the room very early, at 08:00 in the morning without. paying anything for early check-in. I was very tired ...
Cons (-) Nothing
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10
Wonderful
Ayşegül, Dec 2025
Pros (+) Perfect location and a very comfortable stay Hotel Victoria Basel was an excellent choice for my stay. Its location is unbeatable — directly opposite Basel SBB train station, making it extremely convenient for travelers and day trips. The room was clean, spacious, and very comfortable, with a modern design and a calm atmosphere. The bed was excellent, ensuring a great night’s sleep. Despite being ...
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8.0
Very good
Julie, Dec 2025
Pros (+) Vg location right opposite train station. Rooms were spotless & staff extremely helpful.
Cons (-) Would have liked more of a lounge to relax in rather than a bar with tables & chairs. Continental breakfast became a bit unappealing after the 3rd day as it was the same dishes every day.
9.0
Wonderful
David, Dec 2025
Pros (+) Close to the station, super clean and friendly efficient staff
Cons (-) All was good
8.0
Very good
Lesley, Dec 2025
Pros (+) Excellent situation opposite the station with tremendous transport links. Perfect decor, spacious room, good selection of food / drinks for breakfast. Helpful and friendly staff. Very clean.
Cons (-) I would have enjoyed a comfortable, relaxing area to have drinks with my friends . I would have preferred a double bed instead of the two singles . I would have liked shampoo and conditioner in the bathroom as basic instead of two bottles of body lotion.
10
Wonderful
Maureen, Dec 2025
Pros (+) Prefect location for travel around Basel and railway to Colmar and Interlaken for our 4 day stay. Very helpful and friendly staff. Would definitely stay at Hotel Victoria again !
8.0
Very good
Jacques, Dec 2025
Pros (+) Location was great
Cons (-) There were no extra blankets. Given that it is winter, I would have expected that additional provision was made for blankets.
9.0
Wonderful
Chong, Dec 2025
Pros (+) Within a few minutes from the train station. Excellent accessibility with quietness for a relaxed stay after a day of outing. Room is well furnished.
Cons (-) The temperature controller is not ideal. Difficult to achieve comfortable temperature. Adapted by wearing suitable clothes in the room and able to rest well.
9.0
Wonderful
Yousef, Dec 2025
Pros (+) Fatin and the others were very helpful! Great location, free public transportation.
Cons (-) The trams can be heard nonstop and disrupt sleep
10
Wonderful
Anonymous, Dec 2025
Pros (+) Superb location, friendly staff always try to help you out.
