Excellent
10.0
Pros:
Location was perfect for our needs.
Cons:
That the pool and bar closed early.
Poor
1.0
Pros:
The location
Cons:
Terrible attitude.
Excellent
10.0
Pros:
very beautiful hotel, comfortable, in front of an amazing beach. Room with balcony, very beautiful view.
Excellent
8.0
Pros:
The place, and the facilities are beautiful and in very good condition. And the food was delicious!!
Cons:
It is understandable that due to the health emergency there are not enough staff, but unfortunately the few staff in the hotel are not fully trained, with also tired staff that we constantly had to look for to ask to clean the tables and lounge chairs, that other guests left dirty and that the staff did not care to clean. It made me really disappointing and too costly to have to pay 500 pesos for the lounge chairs on the beaches, one as a guest pays not only for the room but also for the use of the intsalations of the hotel, and now you are force to pay for something that should be a right as a hotel guest, totally unfair!
Excellent
8.0
Pros:
Everything is great
Cons:
Bed is very hard and uncomfortable
Good
7.0
Pros:
The property is nice but needs a little remodeling
Cons:
The arquitecture and the pools and location
Excellent
10.0
Pros:
This is a very special hotel with a very special feeling as soon as you step foot in the expansive lobby. You automatically feel you’re on vacation as the warm Acapulco breeze washes over you. The beers are cold and the pools are crystal clean.
Cons:
Nada
Excellent
10.0
Pros:
Everything was amazing, the main building, the pools, the beach even the cost of the beach club
Cons:
The snacks and the price of them 185 mexixan pesos for a hot dog ?? That's like 10 usd and it does not worth it
Good
6.0
Pros:
Amazing lobby, outdoor area! Very friendly staff!
Cons:
The rooms, although being spacious, really resemble a 2.5 star hotel, especially the bathroom, very economy style bathrooms, with outdated plumbing.
Excellent
10.0
Pros:
Evrithing
Cons:
We had a big issue with the pools there were not space in the camastros and we had a terrible fight with other customers.