Hotels near Alvarez Intl airport

Pros: This is the most beautiful hotel I have ever stayed in. We were here for the second time and this time around we opted for a pool villa, and we were not disappointed. The views, architecture, FOOD (!) and overall vibe is second to none in Mexico. Due to COVID the entire restaurant menu was severed as room service, but the restaurants were open too (not an issue as all restaurants have outdoor seating and plenty of distance). I had a flat tire on my car driving down from Mexico City and the motor lobby staff helped me put on the spare tire and guided me to a repair shop in the vicinity.

Cons: This is not a cheap hotel, but you certainly get what you pay for. You come here to enjoy the absolute tranquility and there is really no reason to leave the hotel. There isn't much more to complain about here.

Pros: Lovely view, nice rooms, beautiful pool area

Cons: Not enough seating around the pool area, no chairs on room patios

Pros: The food is great, we has a great experience

Pros: Absolutely amazing hotel, from design, location, ambiance to wonderful hospitality!

Cons: Pictures on line do not justify real beauty, I would suggest to add more showing spectacular architecture, views etc

Pros: The pool is amazing, beautiful views and trees growing inside the pool that provide shade. The rooms are very private and have fantastic views if you stay at the main hotel, the beds were fantastic and the food was very good.

Cons: There was some construction so the spa was closed and there was machine noise. The view from the villa pool was not what we expected but the view from the room we moved to was spectacular. Breakfast was ok.

Pros: Excellent place to stay and enjoy the view. The attention was excellent from all the staff !

Pros: Great place to stay! 100% recommended

Cons: Need bigger signs with the hotel name in the main road , right at the entrance from the main road, you can miss the hotel easy

Pros: The white and sea blue deco was both refreshing and soothing. The breakfast buffet was delicious with healthy options. Views of gently swaying palm trees from the windows was calming.

Cons: The gym was tiny with barely 6 machines so I didnt use it. The atmosphere is business-like, with a focus on efficiency so not really a romantic destination.

Pros: The standard Holiday Inn quality and cleanliness in hotel.

Cons: Only issue that concerned me was cold food on their morning buffet. Hot cakes and French toast were room temperature. Roasted Potatoes were cold when served.

Pros: Clean and great food

Cons: N/a

Pros: GOOD LOCATION

Cons: Nolthing

Pros: Location,privacy.

Cons: Clean .

Pros: Beautiful property with the most amazing views of Acapulco bay. The hotel knew it was my husbands birthday and went above and beyond to help make our stay special. Ricardo arranged a beautiful private sunset dinner. The food was amazing! Our waiter Antonio was so friendly, polite and helpful. We also had dinner at Saffron, our dinner there was also wonderful. Service and food was 5*. Every single member of staff that we met on the property was so helpful and friendly.

Pros: This was our second trip within 3 years to this hotel. First of all the staff was very friendly , specially Chef Manuel and Jose, the General manager, both did an extraordinary job in all senses during our trip. On my request they extended our reservation for one more night for both rooms within very short notice and change one of my rooms immediately when needed because of a noise coming from the AC system. The check-in was fast , the rooms where ready at the time we arrived (430pm) and the staff was efficient and friendly. The rooms are what you expect for what you pay , particularly for the privacy and direct view towards the sea or the bay. We had breakfast at La Nao every day , it is very good , a bit expensive to be Acapulco, but it is worth it for the exclusivity and tranquility of the place and the unparalleled view of the pacific ocean. Again the staff was very friendly. Considering that we where there at the end of the year with some cities in Mexico with a lockdown because of the covid the hotel exceeded our expectations again.

Cons: As i said, everything regarding the staff was great. The property looks good but not new. Some of the decks need repairs and the bathrooms start to look a little worn as well as the vinyl films on the windows.

Pros: It’s a amazing hotel with a great staff

Pros: The property is so gorgeous. You feel like you are really submerged into the Mexican jungle. The villas are like luxury tree houses. Every restaurant and pool is absolutely magical and curated. The staff were extremely helpful! They made our stay even better.

Pros: Privileged Location, staff generally very nice

Cons: The 325USD room cost per night turned into almost twice the amount after they charged an extra 120 bucks for a second (!) person and they charged 15% service charge on top of the room rate (incl. taxes), something I have never seen before in a non-all inclusive place. Also my dog exceeded 10kilos and they are charging USD 53 for that. Frankly, I feel completely ripped off and I also think that Booking should watch these aspects. Will not stay at any of Grupo Posadas’ hotels anymore and I have very doubts as to continue using your site in the future. On the side I’d like to also mention that apparently the valet guys took my Mercedes for a joy ride, and scratched one wheel and puntured a tire - can’t prove it, but it’s the only logical explanation for the missing fuel. So all in all, These two nights for 1,330 USD were quite a disappointment

Pros: the location of the hotel is excellent.

Cons: What would be better is that more English speaking staff would help to get by when asking for things, however the staff is very friendly.

Pros: The location which gave us an amazing view

Pros: the view

Cons: the food quality was so bad, staff can barely speak English, there is a busy public beach right next to the property

Pros: Cleanliness

Pros: The property is beautiful! Private! Cozy! Much more than what I expected! A lot of security to get in. The beach is best thing! And the pool! The bed is very comfy

Pros: The beach is clean

Cons: the facilities are very old without maintenance, broken armchairs in the rooms, the elevators in poor condition.

Pros: food was excellent

Pros: Perfect place for a weekend escape! We really enjoyed our stay! Special thanks to very helpful staff!!!

Cons: Service at the view restaurant could be better - the food took way too long to arrive (at the pool it was awesome).

Pros: We did not have breakfast. The restaurant menu was very limited but the food was good.

Cons: I want coffee facilities in my room

Pros: 1. Two swimming pools which are constantly cleaning. Good! 2. Friendly reception (Alfred, Patricio) and Bell boy groups! 3. Calm and family place. No city noise, just ocean and birds. 4. Ocean is very close. The first line from the hotel. So sweet. 5. Reataurant is very good. Food is delicious.

Cons: Too much problems in this hotel: 1. When we arrived for time for check-in, we had been asked to wait 1 hour more, because our room was not clean. 2. Internet is slow and deconnects constantly. It's impossible to watch videos via ipad, it stops. 3. The towels for beach as old as from Mayas time. Look to the photo. 4. Laundry: I had to call and asked several times to collect my clothes for laundry. I gave on Monday and only after 2 times at front desk on Wednesday they gave me back my clothes. And I was given my clothes among other people. Just they give me in hands my pants, T-shirts, I was a bit shy about this. Thanks. It was clean. :) 5. We had prepaid breakfast, but they tryied to give me check again. So, I had to go to the front desk to solve this problem. 6. It's 5stars hotel but only reception staff speak English. Only Spanish everywhere. 7. The lamps in the room are not enough. Some doesn't work at all.

Pros: GREAT SERVICE ATTITUDE FROM ALL THE STAFF

Cons: ROOMS ARE OLD, WOULD BE IMPORTANT TO INVEST IN RENEWAL

Pros: Location

Cons: Nice place

Pros: Great hotel to get away from crowds.

Pros: Personnel is very friendly and responsive. Room was changed on request. Beach is very good

Cons: Building is old and some rooms are in bad condition. Dirt, fung, stain on ventilation grills, peeling paint on the ceiling, general condition of the furniture and interior elements is poor. Definitely not 5 stars. Also air conditionning is not working well (at least in some rooms). Not allowed to enter the restaurant in shorts, but you are welcomed to enter in sportwear (tracksuit or leggings), very strange approach

Pros: Great place. Great food. Great beach.

Cons: Room had to be repaired during stay due to various maintenance issued reported by the guest (me). Nothing serious, but small annoying things: coughed drain, faulty shower-head, bugs and such.

Pros: Beach, pools, restaurants, attention at the front desk!

Cons: Family places, boring, and mature couples...

Pros: Location was perfect for our needs.

Cons: That the pool and bar closed early.

Pros: The location

Cons: Terrible attitude.

Pros: very beautiful hotel, comfortable, in front of an amazing beach. Room with balcony, very beautiful view.

Pros: The place, and the facilities are beautiful and in very good condition. And the food was delicious!!

Cons: It is understandable that due to the health emergency there are not enough staff, but unfortunately the few staff in the hotel are not fully trained, with also tired staff that we constantly had to look for to ask to clean the tables and lounge chairs, that other guests left dirty and that the staff did not care to clean. It made me really disappointing and too costly to have to pay 500 pesos for the lounge chairs on the beaches, one as a guest pays not only for the room but also for the use of the intsalations of the hotel, and now you are force to pay for something that should be a right as a hotel guest, totally unfair!

Pros: Everything is great

Cons: Bed is very hard and uncomfortable

Pros: The property is nice but needs a little remodeling

Cons: The arquitecture and the pools and location

Pros: This is a very special hotel with a very special feeling as soon as you step foot in the expansive lobby. You automatically feel you’re on vacation as the warm Acapulco breeze washes over you. The beers are cold and the pools are crystal clean.

Cons: Nada

Pros: Everything was amazing, the main building, the pools, the beach even the cost of the beach club

Cons: The snacks and the price of them 185 mexixan pesos for a hot dog ?? That's like 10 usd and it does not worth it

Pros: Amazing lobby, outdoor area! Very friendly staff!

Cons: The rooms, although being spacious, really resemble a 2.5 star hotel, especially the bathroom, very economy style bathrooms, with outdated plumbing.

Pros: Evrithing

Cons: We had a big issue with the pools there were not space in the camastros and we had a terrible fight with other customers.

Pros: Clean

Cons: Room too small

Pros: Wasn’t there long enough

Cons: Same

Pros: I enjoy the facilities, including the beach club called Scala. I like that we didn't have to pay anything extra for it and we still could use our 'All inclusive' package while there.

Pros: The Valet Parking very good, Staff at be Swimming pool Good, Staff at the Beach Club Good.

Cons: Staff at reception poor and unfriendly. Staff at the restaurants unfriendly, not trained properly, in bad mood, specially the ones receiving you at restaurants but also the ones serving, they look lost ... swimming pools dirty with sigarret dirt on the shore side.

Pros: The food in general was delicious! The pools were amazing!

Cons: That we couldn’t enjoy snacks at the pool because of the COVID!

Pros: Location View Beach

Cons: Slightly old school

Cons: the food is not clean, after 5 days in the hotel and eating there day and night, we got sick with horrible diarrhea, my wife, me and my 2 year old baby were sick 5 horrible days, we had to take a treatment of very strong antibiotics to be able to eliminate the bacteria with which the food was contaminated, the hotel doctor was very kind but the hotel management first ignored us and then reacted by paying for the medicines and my son's consultation but hey, the truth was not enough regarding the damage they caused us, it is not normal for a hotel of this level and cost to not have strict hygiene standards, especially with the COVID-19 problem, it is scary to think that food and things are not clean , we saw a difference in the service when there began to be fewer people in the hotel, the staff was reduced and the service and the quality of everything went down, in the end we stayed 2 more nights because I could not even drive with diarrhea and the strength of the treatment, I recommend the hotel to really do a review of all its cleaning protocols and the hotel management to be more reactive with these types of problems and not to ignore their clients or to pretend they were not your fault or responsibility

Pros: Location and views are amazing

Cons: Hotel is old and needs maintenance. It was over capacity, other guests didn’t comply with COVID rules and staff did nothing. The food is extremely expensive and it is just regular food, better to go out to good restaurants and avoid eating there.

Pros: The rooms have an amazing view of the bay.

Cons: Some of the facilities are old.

Pros: The only thing I like from the hotel was the beautiful view! Is the best. But the room and and the bed and bathroom horrible 😤

Cons: I have a big list! For the price is extremely high because the room was terrible! Everything was old, bed very uncomfortable, bathroom very old and moldy the ceramic was broken I cut myself getting out of the shower, I have to ask for a safety box they removed from my room before I arrived! They give me a room away from the main floor far away I feel sorry for the handicapped people no access a less in my area where was my rom! It’s only a name because the room are and bad condition.

Pros: It's in a gated community and the parking is very secure that was a plus the only clothes

Cons: No coffee in the rooms the staff is closed on Monday the restaurant does not open on Mondays even though you have free breakfast. No coffee machine in the room no water complimentary water no blankets on the bed just a sheet I wouldn't definitely not recommend staying there

Pros: The staff always made the effort of understanding English and coming out with the right and best solution. My room was clean and well maintained and the staff regularly changed the sheets.

Cons: The breakfast that's included is very small.

Pros: Great Hotel regarding room, cleaniness, staff, pool. Thanks to Genius level 2 I received suite. Beaches (playa diamante) can be reached very quick. Golf course right in front of the hotel. Aircondition works well. Safe hotel as located in a closed area with strict security guards. Parking for free at own parking area.

Cons: Close to hotel there´s a burger restaurant with very loud music until after midnight almost daily. WLAN only in public areas available.

Pros: Location, staff.

Cons: Room very basic, nothing impressive

Pros: Really calm and relaxing vibes At night it was also calm and you can stay on the beach or the pool for as long as you want Carlos was really nice to us and helpful

Cons: The rooms weren't clean enough, we found 2 roaches on our bathroom. The food menu was short and too expensive for what it was. The beds and places to lie on the beach weren't as clean as they should be. The restaurant closes at 6, to early to have dinner

Pros: Location beats everything: really beach front line. No elevator needes since only 2 floors (specially important in corona time). There is a bar in the pool, really convenint. There is a lifeguard infront of hotel thats nice since youre in open sea. A lot of security. Felt quite safe. Went there in corona times, they sanitize you and bags before you come in.

Cons: Paying is a mess, they dont take it from your card registered in booking. Receive a letter asking for id, card number and secret number. Call them to say no, so they ask me to do a transfer, which i did. Booking said you will be charged in hotel for taxes wich is ok, but they write that had to make a second transfer for taxes to guarantee reservation. Messy process before i got defintive reservation . Is the first vacactional apartment with kitchen that they don´t give you nothing to clean dishes, so have to buy one for the 2 days was there (tourist dont travel with those in suitcaise). that probably is the cause of some pots oily. all the rooms are very narrow, got lucky with the sea view. Aircon only in room so melting when youre seeing tv. Could be better in maintenance, when bathing tins of water spash out so we had a tiny a lake.

Pros: Cleanliness

Cons: Old, outdated, lacked services, needs renovation

Pros: The view

Cons: No water, poor service, not very clean

Pros: Location in the bay, outstanding service, very welcoming. Secluded and not crowded. Overall, a great place to stay.

Cons: Had issues with the A/C and the blackout blinds. A/C was fixed but not the blinds. They offerred to change rooms when we got back from dinner but they did not allow to leave our bags in the other room. We declined because we did not want to pack our bags at 11p to take them to the other room.

Cons: Everything it was not what I expected beautiful view horrible staff and the stay was horrible couldn’t wait to leave