Find cheap flights to Bermuda from €588

they are improving. The crew from Charlotte to Tampa was outstanding. SMILING and trying to be helpful with the customers.

Business lounge in Naples is very spartan with poor food and not very comfortable. Late departure from gate, ride bust then wait on runway for 30 minutes. Almost an hour late departing. Business class was middle seat empty. We exit row do reasonable comfort. Service was friendly and prompt but drink offerings limited with some selections requiring extra charge.

There's no inflight entertainment, plane was old, power USB didn't work

Late again. 3 out of 4 late. One cancelled flight and one lost bag.

The seats were tiny, being of a fairly petite build, I don’t usually expect to feel crammed and cramped in a seat, but I definitely was on this flight. I couldn’t even bend over to get anything out from under the seat in front and getting up to go to the bathroom at night with the seat backs reclined was nearly impossible. I had to do gymnastics to get over and out. For an airline that does long flights overnight, it’s kind of ridiculous.

Crew was more interested on looking at their phones than welcoming passengers during boarding.

Offered vegetable curry when it was actually tofu which I don’t care for.

To take off on time but warned about a possible delay by enail which was good

The layover time was barely 1.30 hrs and the security clearance sucks. I almost missed my flight but for the help of a manger. She held the flight for me. My baggage did not arrive. The entertainment did not work, I had to switch my seat 3 times for different issues. The travel was not fun

Updates from pilots about delays would make them less frustrating.