€30 Find cheap flights from Shannon to the United Kingdom

Friendly crew who apologised and explained reason for delay. Good on board service. Rather cramped seating. Late departure.

Was not aware that Aer Lingus was like the cut-rate services in the states, with no food or beverage (other then 3.50 Euro coffee) and no screens for entertainment. Was a great flight, but not much in the way of services.

during a very rough flight, I was forced to sit in a last row seat, fell asleep, and was forced to return to my assigned seat after the turbulence. The stewardess then used that seat to sleep.

I didn’t realize Aer Lingus was a “nickel and dime” kind of airline where you had to separately buy all the amenities you wanted. The push to purchase duty-free beauty products was off-putting. And our row had the least amount of leg room I’ve ever dealt with on a flight.

We couldn't talk to aer lingus we had issues with the flight change and aer lingus made us talk to kayak

Very pleasant staff, there was some turbulence but the captain was very apologetic and gave notice where possible.

Flight was great. Had to wait almost 100 minutes for luggage (some problem in the delivery). This may not be an Aer Lingus problem, but an SFO problem.

Amenity kits were never handed out. There was zero friendliness and assistance by crew. Food was uneatable. One drink was offered and no wine, with dinner or before or after. Cocktails and beverages were not encouraged and when I asked for water, none was given. Poorest, most cramped business class flight I’ve ever been on.

Loved it! Best airline to fly with. Nice crew, good planes, good food!

Horrible. Garbage airline. Due to the strike we got a replacement plane/crew. I didn't get my exit row seat I paid for. Food was horrible. Plane was hot and didn't have AC vents.

expedite passengers through passport control when the airport authorities are processing inefficiently.

the boarding took a really lo g time, we were standing on stairs waiting to walk out to the plane. Seats are uncomfortable but it’s ok for a short trip. There is no entertainment. Follow the rules and will not have any problems or extra charges

Be on time and staff on airport could be a bit more nicest

You have improved through the many years I have flown with you. But you still nickle and dime your customers. I paid extra for carry on and priority boarding.

Great flight and crew but let down yet again by the disaster that is Birmingham Airport

Crowded, little leg room, little lateral room. Hour late, then all funnelled into a small room with a couple of bench seats for 150 people. Most sitting on the floor or standing for 30 mins before chaotic boarding.

You can only check in maximum 2 hours before your flight. But it’s not written anywhere on your ticket or your boarding pass or in any of your emails. The only sign is at the beginning of a huge snake queue on the barrier which is easily blocked by people. So you queue for half an hour only to be turned back. Plus on the flight we paid for priority which included two carry on bags in addition to our backpacks plus I had a letter from Ryanair for my CPAP machine to be allowed as free carry on as well. As it happened, we only had one carry on and the CPAP and two backpacks and the agent insisted I shove my CPAP under my seat which I refused as it wouldn’t fit without jamming it. They had oversold priority (or didn’t check bags) and there was an enormous fuss about overhead storage. Poorly managed and the inflight ordering service didn’t work. It was awful. I will never fly them again. And before you say it was cheap, it was most certainly not. So Ryanair can kiss my business goodbye.

Flight was good but delayed (45 minutes) which made other connections difficult.

Would be better if there is phone charging ports available

On time and reasonably comfortable. These airlines need to find a way of sitting their passengers in queues whilst waiting to board

Excellent except for checking in at Madrid Airport. Waited in line for over an hour and a half. Not enough ticket agents available and they were moving those with earlier flight times up in order to get them through. People were not happy. Staff did their best to explain, but just not enough to meet the need.

No fast track available, no organisation. Unpleasant boarding system at gate 20 at JFK. When giving feedback to the lounge team I was told to talk to the manager instead of taking the feedback.

The whole experience was great. The only improvement would be the entertainment selection

We already had a five hour layover in London, and then they cancelled our flight about half hour before we were due to board. They wouldn't give us access to the lounge and hanging around the extremely busy terminal for another three hours until our next flight was crappy. 8 hours in a busy terminal is awful. The least they could have done was give us access to one of their quiet, comfortable lounges for the inconvenience. I heard from others that they do this a lot -- cancel these short flights if they're not completely full. When we got onto the next flight it was absolutely packed and uncomfortable. Just very disappointing. British Airways used to be a great airline to fly with, but it doesn't feel that way at all now.

I will travel by BA only in future also. Only suggestion is they should give aisle seat in front near washroom for senior citizens

Flight was fine but diverted to a different airport. I was also assigned a seat that I wasn’t allowed to change during the check in process, which was odd.

I'm a world traveler for the 30 years. The WORST AIRPORT i've ever been in Totally over booked They shuttle u around MANY TIMES TO GET to planes and gates They over book and have massive delays Will never fly BA again

It was good overall. Entertainment was ok, one of the TV screens had issue. Bit old plane but leg space was good. Overhead luggage had good space. The worst part was experience at Heathrow airport, it was total chaos.

More than 3 hours delayed. And they knew about it the night before already. I had a laugh when the captain said - don’t take out your frustration on the staff. Before take off Business class seats had very little space. My knees were digging into the seat in front

I only took two Europe trip with BA, 100% are delayed. Today’s delay caused missed next flight, they booked next flight for me but we had to wait at the airport for 6 hours. The trip to Berlin, same experience, delayed for 3 hours for no reason. Will not treat with BA anymore.