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I would fly again the whole experience was great. The only feed back I can give that they don't do that American Airlines does is the crew there is more humorous with boarding and thank their passengers. It makes it more fun to fly with them. I would however fly Delta again.
I would fly again the whole experience was great. The only feed back I can give that they don't do that American Airlines does is the crew there is more humorous with boarding and thank their passengers. It makes it more fun to fly with them. I would however fly Delta again.
Super good crew... food was pretty awful- overall Delta is my favorite carrier- takes off on time, good boarding process etc.
The experience was good and the flight departed on time and landed early
Worst food I've ever seen on a plane. One flight attendant must have been going through a bad breakup, although the one who kept covering for her was excellent.
Quick flight on older aircraft. Sat in last row…really noisy. No video available
There was no FREE wi-fi nor entertainment screens at all.
My sister and I paid to have our seats and have them next to each other. I heard one of the employees say to the other one that you shouldn’t have given away reserved seats away to other passengers, and so I guess that is what happened because I got the last most uncomfortable seat in the plane even though I paid to sit in the middle of the plane with my sister. Terrible Experience !!
Really impressive staff at airport and on plane, especially given how busy it was
It was nice having the whole row to myself and was nice to get in earlier than expected
Seats not assigned during check-in and got last non-reclining seats next to rest room :-(
Over an hour delay in departure but I was notified beforehand. Another delay on tarmac upon arrival at LGA. We ended up departing the plane almost 2 hours later than expected
Our flight was delayed an hour, then when we got to board our flight finally, we were waiting in our seats for take off for 45 minutes before it was communicated that there was a maintenance issue therefore we waited on the plane for over an hour while that was resolved. We did not get to Phoenix until almost 3 hours after we were originally supposed to. This was the first and last time I will be flying Frontier.
Not have to pay for every single item to take a flight. Seating and delays sucked.
Pro: The stuff was great. Friendly, patient and caring. Our seat row was clean. The bath room was clean. Our flights were close to on time. Con: The leg room is too small. No blankets or pillows. No entertainment devices at all. I can’t remember to have a food choice. I would fly again with frontier for short distances.
They lost my baggage on my connection flight, it’s been 24 hours since I put my claim in and still no update on my bags.
The flight was canceled, then delayed twice, we were moved gates twice. Short staff at the counter and check in. We waited for our flight 9 hours. Will never use Frontier ever again, or Spirit.
Horrible flight, rude crew, someone had so mu h perfume on breathing was difficult.
I liked that the price of the ticket was cheap. However, for some reason they separated my wife from my daughter and I. we had to pay extra for her seat after we purchased out tickets. Then they switched my wife's seat again at the gate. I wish we didn't have to pay extra and that they didn't move us around. We purchased our tickets under the same reservation and this shouldn't happen. It feels a bit like a scam.
the flight was delayed 3 1/2 hours, which meant that I could not get to Seattle in time to board the cruise ship. I told the crew at the gate and asked if they could check and see if there were any other flights out there would get me there in time. They said no they couldn't. I have about two million flight miles and have flown every major airline in the US including several that are no longer exist and about 1/2 dozen European airlines and all the years I have run into similar problems. In every case the people at the gate made every effort to find alternate travel. On top of that you have shut down phone service, your chat system does not work and I have had no way to get in contact with anyone except those at the airport. This is absolutely the worst airline I have ever dealt with. You are at the bottom of the list as far as your integrity and support are considered. I applied for a refund, which are people at the gate suggested I do and gave me a card to that effect. I filed the claim and since then it has been complete silence.
Frontier is the embodiment of get what you pay for. Both flights delayed. First flight we board, then de boarded only to re board ten minutes later. Turbulence was awful. But it’s cheap. So that’s what you get. But regardless, they are the worse and there’s times when it’s just worth the extra money to avoid all bullshit.