From Atlanta to Cabo I would have hoped on a plane that size I would have been able to breathe and wiggle my feet a little! The leg room in that plane is non existent and I am only 5”4’. And the air vent either wasn’t working very well or just could not blow air from the ceiling to the seat area as I was suffocating through the entire flight! And please don’t say I would have been more comfortable in first class because I cannot afford those rates and have always travelled Main Cabin without issues !
From Atlanta to Cabo I would have hoped on a plane that size I would have been able to breathe and wiggle my feet a little! The leg room in that plane is non existent and I am only 5”4’. And the air vent either wasn’t working very well or just could not blow air from the ceiling to the seat area as I was suffocating through the entire flight! And please don’t say I would have been more comfortable in first class because I cannot afford those rates and have always travelled Main Cabin without issues !
I love flying DELTA it's my favorite airline to fly I love the staff the flight attendants and most importantly the safe flights that the pilots bring every time!!!! period!! My experience has been beautiful every time....I hope the good standards will always be kept
nothing Delta could do... the person sitting next to me was huge and overflowing into my seat
I was surprised to have such bad service since I feel Delta usually does a good job for long haul flights, but this experience was quite bad. Onboarding was chaotic, the flight was uncomfortable as the cabin temp swung from very cold to steaming hot, and the attendants were rude and inattentive.
We flew early evening on New Year's Eve. Our plane was less than half full... Great for the passenger experience -- not so much for the airline lol. Comfortable, spacious, smooth flight -- and early arrival!
Lost luggage! No representative of the airline present at the airport. Air France contracted the service out to a 3rd party service. The service has no ability to track the missing bag or provide a time frame on its arrival.
Like most domestic flights in the US, you are basically on your own with this airline when it comes to food, so be sure to purchase meals and drinks ahead of time or expect to arrive starving and dehydrated (like I was).
Bad crew with full of attitude, bad plane. Pls get some new planes. No food, no drinks nothing
The announcements about boarding were unclear and har.d to understand I almost missed the flight even though I wa in the boarding area. .
Delta flights are great. Easy boarding, friendly crew, great entertainment system. The food/snack choices could be a little better, especially on 4+ hour flights, but still better than most other airlines.
The flight was delayed for 2 hrs. Because they didn’t have a crew to fly. And it is not a first time for klm to do that. Last time they cancelled my filght and rebooked me 3 days later. Not reliable airline
We left one hour late because of technical difficulties. The economy comfort seats are great for the price. The crew was mediocre, they do not provide a pleasant experience, they just deliver food and drinks and give orders, not very amicable, no service and hospitality focus.
Booked connecting flights with KlM. My serving flight was the furthest part of the airport. On arrival in Zurich. My two cases arrived but only one carry on belong to my son. His three suitcase didn't arrive. After enquiring we discovered they were still in Amsterdam. We landed at 11.12. We eventually left the airport just after one.
I thought KLM was the best airline but the Lima - Amsterdam was 1 hours late, the Brussels - Amsterdam was 2.30 hours late and the Amsterdam - Lima was 30 minutes late
The food was ok. The crew seemed like they were cranky. I had one guy get mad at me for passing in between the storage area to get to the other toilet. I can understand if it's not allowed but reprimanding me like I'm a student saying "This is the last time!" was not appropriate. During my meal time, there was a French family around me. No problems there but when we usually have meals, they are supposed to put their chair in the upright position. These people did not do it and the steward did not tell them to raise their seat in the upright position. However, I was told to do so! So, me and another person next to me had to eat with the monitor almost touching our faces. Furthermore, a lady in front of me was putting her feet up and preventing another elder passenger from putting her seat back. To make it worse, she was continuously hitting her back into her seat, shaking my monitor while I was watching a movie. A crew member did speak to her about it but then she accused me of pushing her seat forward! The crew member gave me a death stare and told me to stop pushing the seat forward. I did not even touch her seat at all, if I did, she would know it. Her boyfriend also stood up and tried to push her seat even further past the maximum decline to no avail. None of these people were reprimanded but the steward, some bald guy, was extremely friendly with them and did not even try to instruct them to do anything until it was time to land. I resisted the urge to really argue with them because I would have obviously been seen as the aggressor (I have no idea why). I hardly said anything on this flight except "more wine please" and "sorry" if I bumped into someone accidentally. Overall, it was an annoying flight and I had to resist the urge to yell at the steward and the people he was overly friendly with. The happiest moment of this flight was leaving it.
Overall a good experience. We were disappointed when we had to check our carry on due to the plane being full. KLM hadn’t notified us and we had valuable items in the carry on but they still made us check it. Some of the food was great and some was mediocre. Crew is really kind and funny.
It was nice to be on a legacy airline, people try at least.
Mostly fine. Minor delays departing and arriving. Quite a cramped plane, not so much as regards legroom but very narrow seats. Quiet nice food. Non-working USB charger. Flight attendants were helpful but not particularly proactive — one had to work to get their attention (but all was fine once they notice you), very Dutch style:)
The flight itself it was great nice food the crew were very nice and helpful, Checking in from Birmingham wasn't great long queues for bag dropped, And I had my hand luggage case taken away from me even though I requested to have it with me as I had breakables items. I was told I can not because of the length of the flight with no explanation at all no options was given for me to take my fragile items out of my case it was taken away with hold buggage I find the staff member who was checking me in very unpleasant !! Can we please be advise if the rules have changed about the the carry on hand luggage it will be easier to be advise on booking your tickect if we not allowed to take the hand luggage with me. Overall I had a good flight .
The plane was clean and the staff was friendly. Food and drinks as expected on international flights. The entertainment system was old style, with a pullout controller, and selections not as extensive as on other flights.
No air in the middle rows. Had a hard time breathing. Was dying of heat.
Horrific checkin procedure with neither Delta nor Latam figuring out how to check me in. 4 hrs on customer support with both and both airlines pointing to each other who should do checking. I was not checked in until morning of flight, which for international flight is concerning.
Awful, horrible customer service. Flight got delayed and had to spend y the night in Bogota as a result. Very poor
the flight from Boston to Curitiba was on time actually 30 minutes earlier. latam was not able to unload the luggage for custom checkup in Sao Paulo ii took two and half hours . i missed the flight to Curitiba spend the night in hotel and then flying in the morning to Curitiba
The flight was overbooked and the solution gave was unrespctful. I arrived 4 hour in advance in the airport and only after 2hous was possible suggest a different ticket with another company LATAM, I have accepted, but when I was checking in at LATAM the tickets was issued without luggage, what it is absurd since I have bought my tickets including it since the beginning. Due to the timing for the next flight was not possible return to Avianca to claim due to the distance between Both companies Avianca and Latam since were located in different terminals. I have insiste to the crew of Latam to call Avianca to solve it, but they could help they were alleging that only paying a thousand pesos Mexicans ($1,000 MXN) to dispatch my luggage would be accepted and I have no money at all. So I had to beg for others passagens, it was an humiliating to exchange luggage with who was platinum in order to return back the luggage in the connection airport in Brazil (GRU). I have no clue that a judicial process would be taken from my side due the lots of stress in sequence by the non professional treatment with a passenger that was just following everything said by Avianca.. Long hours of waiting until next flight and only arrive at final destine in 6hs later..
As usual, LATAM tried to rip me off as a Gringo. They ignored the fact that having paid for my assigned seats, I was entitled to one free luggage per person, up to 10kg, and tried to charge me USD40 per item. While they ripped me off by $160 on my outbound flight (4 luggage pieces, which should have been free), I vehemently protested this time around. Note that they only request this from gringos, not from Spanish speakers. LATAM behaves like a racist extortion organization.
Very courteous crew, the food was good and the flight was on time.
The flight from PDX to New York was cancelled, and I got rebooked one day later. Because of this I missed a meeting at my final destination, EZE. I now need to stay longer in Argentina, and was told the tariff difference was $780 plus $150 penalty! I am not using my return ticket, and have purchased a one way ticket EZE-PDX for $606 with another airline. SHAMEFUL
Our yoga retreat was cancelled and besides not refunding is, they would not even let us change dates or locations. As a matter of fact they wouldn’t even talk to us and kept referring to the travel agent, who said they couldn’t change anything and it was up to the airline to do so. They passed the buck until it was too late to do anything about it. Avoid Latham and Budget Air for your travel plans.
I have been flying internationally for most of like. My first trip with TAP- wonderful! I look forward to flying with them more frequently in the future!
The airline made last minute changes to our business class seats splitting our family of 4 with young children who had pre-booked a row of 4 seats. The seat was also dirty and sticky. Our pre-ordered child meals were also not available. :(
I suspect that there was an item pilfered from my bag at the TAP automated check-in counter on March 26th at Heathrow Airport around 11:30am. I think that the employee assisting me with my bags took something out of it when I was not paying attention because today, March 27th there is a notebook missing. Please check the camera to see if indeed this occurred. My description: Male, African Decent, 5'8, 180lbs medium build, wearing trousers and a jacket. Employee description: Female, Indian Decent (guessing) 5'7, slight build. Flight 1359, London to Lisbon.
Two of three flight attendants were not super kind as I would expect. The very kind young lady in my section was wonderful but then lady and man up front were not. Sorry but it makes a difference !
Very little space between chairs, making any long travel very uncomfortable. Food is also very basic.
The flight was good, but not entertainment or free food or drinks were offered.
Great travel. Only issues were rude passengers, sorry to say.
Cobrar por escolher assento em voos longos é desumano e um tanto quanto covarde, pois já vamos passar horas sentados. O banheiro não tinha papel e estava bem sujo. O avião era um modelo novo emlderno. O entretenimento muito bom com filmes modernos e a refeição estava muito boa. Vôo atrasou demais.
Airline attendant never walks along the isle to check if everyone is ok. The food is worst I’ve experienced. Chicken pasta is very salty while the fish is bland and over-cooked. Only two toilets for the entire economy section.
This was a full flight in an ancient plane. The seats were tight and uncomfortable.
The crew was very attentive and kept busy serving a variety of treats!
Overall, terrific service, accommodations, and experience. Only reason comfort was rated lower was because it was difficult to keep a comfortable sleeping position for the overnight flight, but I also had an economy seat.
The boarding process was a disaster. No one respects the boarding groups—tired old aeroplane. There are no sockets to charge phones. The cushion seats are ancient and hurts back and gluts
All was good. The headphones they supply are of poor quality. The food is good but too much dairy.
Terrible. The flight from Islamabad to London took 3 hours more then previously planned, I missed my connection to Chicago, and instead had to go New York, spend an extra day before arriving at my final destination. The return leg of the journey was similar. The connection time in Qatar was shrinked to less then an hour unannounced, I had to scramble to barely make it to my flight to Islamabad. Terrible experience, never using British airways again.
4 hour technical delay. Cancelled second meal. Crew and flight were great.
Great and pleasant service and smooth flight with wonderful and clean amenities.
Staff , Comfort and Food were excellent. My individual lamp did not work so I could not read, neither my novel nor the menu. I found it impossible to check in online. The website sent you round and round a loop. The only way to break the loop was to view and change your advance personal details.
The flight was fine. Unfortunately, the seat entertainment (movie/TV/game options) was malfunctioning for some reason, so movies weren't an option on that flight. On the flight to my destination, it was working all right, but I never used it because I couldn't figure out how to make it work. It would be helpful to have better instructions for those of us who aren't too skilled at such things. Other than that, no problems. The crew were courteous, the food was decent, and they got us where we were going on time, or even a bit early. I would use them again.
Awful flight. My pre-booked seat was given to a crew member and I was substituted with an awful seat next to the toilet. When I asked about it I was treated with contempt for daring to ask. Par for the course on BA at present.