Booked connecting flights with KlM. My serving flight was the furthest part of the airport. On arrival in Zurich. My two cases arrived but only one carry on belong to my son. His three suitcase didn't arrive. After enquiring we discovered they were still in Amsterdam. We landed at 11.12. We eventually left the airport just after one.
Booked connecting flights with KlM. My serving flight was the furthest part of the airport. On arrival in Zurich. My two cases arrived but only one carry on belong to my son. His three suitcase didn't arrive. After enquiring we discovered they were still in Amsterdam. We landed at 11.12. We eventually left the airport just after one.
Seats are fair enough for medium tall people. Good food all the trip. Fight attendances are warm
One of the vstewardeses wanted to bump me of the plane for absolutely nothing. There is CCTV in the plane ans everything can be verified. Very disappointing , you all will see, o other 5 years and the passangers who does not smile to flight attendent will be bumped off...
The worst airline. Cancelled flight 30 min before boarding and rebooked on flight after 3 days.
It was nice to be on a legacy airline, people try at least.
Mostly fine. Minor delays departing and arriving. Quite a cramped plane, not so much as regards legroom but very narrow seats. Quiet nice food. Non-working USB charger. Flight attendants were helpful but not particularly proactive — one had to work to get their attention (but all was fine once they notice you), very Dutch style:)
I travel frequently. The flight was late again... KLM should really try and be on time
The flight itself it was great nice food the crew were very nice and helpful, Checking in from Birmingham wasn't great long queues for bag dropped, And I had my hand luggage case taken away from me even though I requested to have it with me as I had breakables items. I was told I can not because of the length of the flight with no explanation at all no options was given for me to take my fragile items out of my case it was taken away with hold buggage I find the staff member who was checking me in very unpleasant !! Can we please be advise if the rules have changed about the the carry on hand luggage it will be easier to be advise on booking your tickect if we not allowed to take the hand luggage with me. Overall I had a good flight .
I requested wheel chair assistance , it was confirmed via email that inwoood get it but I didn’t get it . The last leg of my trip to Nigeria was the worst.
One of their staff was so rude with discriminative. Such a reputed airline shouldn't hire such kind of arrogant attendants.
Medíocre. The food wasn't good (although not bad, bad) and the staff wasn't kind. I asked for n extra blanket, the steward never came back, serving us roughly.
Excellent apart from transport to actual plane 10 minutes from the actual gate , walking out in the tarmac in the rain and having to climb stairs to enter while holding luggage.
They wanted to close counter although they did not provide the wheelchair requested which ended by going alone to transit security and lost long time and they did not want to wait .
Did not find the wheelchair that supposed to assist and went to a long queue for transit security chk which was very slow and boarding desk wanted to close counter although that they knew that I am minutes away because of their mistake of not providing the wheelchair.
Business class in the second leg - CDG-EVN was a disaster.
Food could have been better especially the breakfast. Overall it was a good flight
No birding was given for next trip on same carrier, food was very moderate.
Lost luggage, 2 bags were badly damaged and one of the bags came open.
A couple of minor delays in boarding but very professional and efficient staff.
Crew was professional. Boarding has few seats . Since the plane was not full would have been nice to change seat on the internet
The flight was smooth, on time and without any issues.
Delayed, missed connecting flight, ground crew double charged for international charges, were super rude and told me to just”deal with it” when I complained. Horrible airline, very frustrating.
very bad flight , service crew are tired and grumpy… I can forgive the worn seats and bad food as expected but the crew need more energy… old ppl are that way I guess… they shouldn’t be on long haul flights.
Apart from changing gates and terminals yet again and almost missing my flight it was ok. Luckily American airlines was delayed once again.
Gate change was a little tough but it was a good flight otherwise
Was the most uncomfortable I ever had in the air. Felt like I was trapped in the seat legs cramped and was just horrible.
Make the seats stationary. Very little room as it is without allowing the person in front of you to recline. Particularly when you are trying to eat or have you drink on the tray.
The flight was uneventful, which is always good. The plane was clean and seem to have a little bit more room. They fed us every couple hours, and we had a lot of in-flight entertainment. The staff was very helpful and attentive.
Late. Then next flight was an hour late due to mx.
Our seats were better than i had anticipated. They provided nice pillows and blankets as well as a kit with ear plugs, sleep mask and headphones which made the long haul flight better. Their food selection and service was good. I appreciated that they came through the cabin with water a few times. We were ahead of schedule which was nice!
Disappointed everytime. The app doesn't load the boarding passes. They have lots of agent that seem to be busy doing nothing with a long line waiting to get paper boarding passes. Food choices are poor. Entertainment is less than entertaining.
I was at the airport on time , I checked in my luggage . The plane was delayed and the gate was change. The flight board did not give information . I did not get chance to fly. I am going to make a claim for it
We were helped whenever needed and had a pleasant flight.
It was timely boarding, well organized. The food was weird in a flight to Buenos Aires. I felt as if I were flying to Asia because of the chicken teriyaki. In my section flight attendants spoke only German and English. I wondered why no Spanish speaker was hired for a flight to Latam. In that Lufthansa needs to be more customer oriented. Compared to other airlines the four seat in the middle is less comfortable. That said, staff was polite and efficient, the entertainment system worked well. It was ultimately a peaceful, well organized and safe flight. Thank you !
Boarding is as always an issue. Slow and long boarding time.
Overall good experience with boarding, and food. No entertainment was provided from Frankfurt to Delhi, that could have been better
We were upgraded to Premium Economy which was great, lots of space, great food, great seats, somewhat more attentive service.
Seats on the A320 were more comfortable than the A330 I took from RSW to Frankfurt
United tried to bump me. We pay good money to get on the plane we are scheduled to ride in. To hell with United Airlines.
United was great. We were a bit delayed taking off but in the end only got to Frankfurt slightly behind schedule.
I asleep by the gate and actually didn't get to the airplane.
Terrible. The flight from Islamabad to London took 3 hours more then previously planned, I missed my connection to Chicago, and instead had to go New York, spend an extra day before arriving at my final destination. The return leg of the journey was similar. The connection time in Qatar was shrinked to less then an hour unannounced, I had to scramble to barely make it to my flight to Islamabad. Terrible experience, never using British airways again.
Never got on this AA flight since British Airways delayed my original flight 29 hours
Late boarding with inconsistent excuses. Bulk head seats were very small and uncomfortable. 1 tiny candy bar and a water were only food provisions. Food for purchase was unavailable.
Boarding ,checking in was easy and quick . Comfort was not good.
Not as bad as from Newark to London ,but that doesn’t mean I will book with them again
This flight had seats that were more comfortable than the trans-Atlantic flight I had come on. Boarding, however, was atrocious. There was no point in boarding groups since everyone ended up on the same bus to get on the plane. And the bus ride took forever to get to the plane. The snacks can barely even qualify as snacks. Make sure you bring your own or eat before getting on,
Wonderful staff, as always. Arrived in time despite delay taking off. My airline if choice, always. Thank you!
Busy flight but uneventful as flights goes. It was a bit stuffy, an attendant noticed I was fanning and offered to adjust the temperature. Our baggage took a considerable amount of time to arrive. I have a further two trips to make this year and here hoping for a good service.
Overall, very good. It should be noted however there was a 1.5 hour delayed departure time for BA175.
Dublin (DUB)Ireland
Buenos Aires Ministro Pistarini (EZE)Argentina
Buenos Aires Ministro Pistarini - Dublin