The flight was again delayed for more then 2 hours with some lousy explanation regarding the reason of the delay. Although the flight was delayed for more than 2 hours, no refreshments were offered (according to EU regulations). Last 4 flights on KLM - always at least 2 hrs late. So be prepared that you cannot plan anything with KLM.
The flight was again delayed for more then 2 hours with some lousy explanation regarding the reason of the delay. Although the flight was delayed for more than 2 hours, no refreshments were offered (according to EU regulations). Last 4 flights on KLM - always at least 2 hrs late. So be prepared that you cannot plan anything with KLM.
The flight was delayed for 2 hrs. Because they didn’t have a crew to fly. And it is not a first time for klm to do that. Last time they cancelled my filght and rebooked me 3 days later. Not reliable airline
Booked connecting flights with KlM. My serving flight was the furthest part of the airport. On arrival in Zurich. My two cases arrived but only one carry on belong to my son. His three suitcase didn't arrive. After enquiring we discovered they were still in Amsterdam. We landed at 11.12. We eventually left the airport just after one.
Mostly fine. Minor delays departing and arriving. Quite a cramped plane, not so much as regards legroom but very narrow seats. Quiet nice food. Non-working USB charger. Flight attendants were helpful but not particularly proactive — one had to work to get their attention (but all was fine once they notice you), very Dutch style:)
The flight itself it was great nice food the crew were very nice and helpful, Checking in from Birmingham wasn't great long queues for bag dropped, And I had my hand luggage case taken away from me even though I requested to have it with me as I had breakables items. I was told I can not because of the length of the flight with no explanation at all no options was given for me to take my fragile items out of my case it was taken away with hold buggage I find the staff member who was checking me in very unpleasant !! Can we please be advise if the rules have changed about the the carry on hand luggage it will be easier to be advise on booking your tickect if we not allowed to take the hand luggage with me. Overall I had a good flight .
The plane was clean and the staff was friendly. Food and drinks as expected on international flights. The entertainment system was old style, with a pullout controller, and selections not as extensive as on other flights.
Amazing KLM service and brilliant economy comfort seats. Well worth the extra.
Well, in my case; the flight was delayed 1 hour, we have to wait in the plane to get green light. And the plane (probably because was a short trip) did not have entertainment or WiFi. No a good experience.
The seats are too cramped in that plane. If you’re above 1,80m consider alternatives or first class I guess… There were no emergency exits to seat somewhere with more legroom
At the transit could be less time not like 12 hour 6 hours the mix should be 4 hour, thanks
This flight was cancelled at the last minute. We were rebooked on another flight but a day later. We lost a day of our vacation and paid for a night in a hotel we couldn’t use. The flights we were rebooked on (both American) messed up our seating on both flights-we didn’t get the seats we had paid for. All in all, a terrible experience.
Great little city hopper plane. Unfussy and roomy. Nice little snack provided too
Some how I got “offloaded” even though I had my boarding pass Food was horrible Staff were nice and cheerful No headphones were provided
Terrible. Flight was 3 hours delayed and I missed my other flight to my final destination
Quick boarding Clean aircraft Departure delayed but landed early Evening wrap was very good, breakfast was okay.
It was ok but not at a business class standard No entertainment system available which is poor for a 3+ hour journey Food was ok and service was good though
Great service and air hostesses, took care of all activities very well and smooth
The food and how the aircraft landed was so smooth
It was good but it got bad when they cancelled my flight to rochester and couldn’t get me in any flight even for the next day they said i will be a standby.
Ord ->LHR->Rome no glitches , food disappointing Rome->LHR->ORD late , missed flights , had to stay overnight in London , missed flight in Chicago Plane was cold , one bathroom had no bright light in it , mediocre dinner , snack one step up from dog food . Crew was nice . Would try another airline to Rome next time