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Passenger van |
Commercial |
2 locations in Pensacola
Filters
Reviews
6.0 Okay
Mar 2024
2.0 Poor
Feb 2024
2.0 Poor
Oct 2023
2.0 Poor
Sep 2022
6.0 Okay
May 2022
10.0 Wonderful
Jun 2021
3 locations in Pensacola
Filters
Reviews
10.0 Wonderful
Apr 2024
6.0 Okay
Jan 2024
2.0 Poor
Nov 2023
4.0 Mediocre
Jun 2022
10.0 Wonderful
Jan 2022
2.0 Poor
Nov 2021
One location in Pensacola
Filters
Reviews
9.2 Wonderful
Oct 2018
Pros:
I picked up the car at off-peak time and the rental was a breeze. I don’t think it took 5 minutes, from counter to driving away. Rental car was clean and got great gas mileage which saved money on top of the Kayak/Payless savings. All good!9.6 Wonderful
Jul 2018
Pros:
Vehicle was clean and very comfortable. Drop-off was a breeze.Cons:
Local taxes are unbelieva10.0 Wonderful
Jun 2018
Pros:
I liked how fast the service was getting me in and out at the counter. No pressure to purchase extras. Just yes or no and go.Cons:
Nothing at all. Smooth sailing10.0 Wonderful
Apr 2018
Cons:
Was told I would be reimbursed on unused gas if I pre paid which was false10.0 Wonderful
Mar 2018
Pros:
Check in and check out was fast and efficient.10.0 Wonderful
Nov 2017
Pros:
The price, the car, the service...everythingOne location in Pensacola
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Reviews
10.0 Wonderful
May 2021
Pros:
Staff was friendly and helpful the drop off was easy as well.6.0 Okay
Apr 2021
Cons:
The windshield was covered in large bird poop. The inside of the windows could all use a good cleaning10.0 Wonderful
Apr 2021
Pros:
Simply, easy process. Helpful staff. Fair priceCons:
I didn't really like the car we got. Not Alamo's fault, just didn't like that particular car2.0 Poor
Mar 2021
Cons:
Car stank of marijuana - the worst kind of smell ever in the fabric of the car It never went away the entire trip. And the kids couldn’t stand it. Horrible every single tome we used the car. Umbearable - why would Alamo rent a car like this to anyone? Big mistake especially with kids8.0 Very Good
Aug 2017
Pros:
The fully loaded Pacifica I started with was terrific, except it had a bad rear tire that kept deflating. I called roadside assistance and they very kindly directed me to an Enterprise only 5 miles away to exchange vehicles with minimal hassle.Cons:
I wish Alamo could have just replaced the tire, because the van I got in exchange from Enterprise was an ancient, dirty Grand Caravan with absolutely no modern features such as a backup camera, Bluetooth, or even USB. Not Alamo's fault but man that was a buzzkill for the rest of the week. Also, the line at the airport was just ridiculous.4.0 Mediocre
Jul 2017
Cons:
Long lines and waiting !!! Pré rental damage they are hassling me about. Then turn it over to independent DRU. For mysterious reason could not charge my current credit card - more inconvenienceOne location in Pensacola
Filters
Reviews
6.0 Okay
Feb 2024
8.0 Very Good
Nov 2023
6.0 Okay
Sep 2023
6.0 Okay
May 2021
Pros:
Drop off easy.Cons:
Dollar window was closed so we had to go to Hertz who took their customers first. Car was very stinky and the key fob went dead half way through our trip and we had to stop and replace it as we were afraid the car wouldn't start or we wouldn't be able to lock or unlock it at a stop4.0 Mediocre
Apr 2021
Pros:
Not Much, the prepaid rate was a joke. I still had to pay 391$ after I picked up the car.Cons:
Everything, misleading information from KAYAK and Dollar10.0 Wonderful
Apr 2021
Cons:
Both pick up and drop off were slow. The staff was great but there were too many customers for the single staff member.7 locations in Pensacola
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Reviews
2.0 Poor
Oct 2023
10.0 Wonderful
Jun 2021
2.0 Poor
May 2021
Pros:
The drop off at airport was convenient which was comp’d because of the terrible service.Cons:
Everything. We waited over an hour for a rental truck that smelled like cigarettes and marijuana. It was awful.6.0 Okay
Apr 2021
Pros:
Comfortable car. Service at pickup was good, they were very busy and the cars weren’t clean at the time of pickup.Cons:
The first car we got was obviously recently smoked in and we requested a change in car. We got a less valuable car than the original (smoked in car). The car was previously smoked in but had been covered up and was not as strong as the first. That was very disappointing. Ever had a bad experience with an enterprise car until this rental.10.0 Wonderful
Apr 2021
Cons:
Everything went smoothly2.0 Poor
Mar 2021
Pros:
We waited in line for two hours. Understaffed. Cars unavailable. Had to go to another company and pay more since it was last minute.Cons:
Horrible experience. I don't want to start my vacation with a two hour wait in the line for a rental car only to leave without a rental car!!2 locations in Pensacola
Filters
Reviews
10.0 Wonderful
Oct 2023
2.0 Poor
Feb 2021
Pros:
Nothing. No cars available.Cons:
Dont let me reserve a car if none are available.8.0 Very Good
Oct 2020
Pros:
Yes, very easy pickup and drop off and person checking me out was very friendly and sfraightfoward.4.4 Mediocre
Jun 2020
Cons:
We booked an SUV online but were told they didn’t have any available. In fact they didn’t have any cars at all. We had to wait about 3 hours (there were several other who we’re waiting as well) for a car to be returned and cleaned. This put us off schedule and we missed our appointment.8.0 Very Good
Jan 2020
Pros:
The value was great, the car was nice and clean.Cons:
I did not like the drop off, it was confusing and frustrating.3.6 Poor
Nov 2019
Pros:
NothingCons:
Despite having a reservation, had to wait in line at counter for over 45 minutes, as three agents were handling all rentals for Avis, Budget, and Payless, and none of the three seemed to have cars ready. After finally making it out to the garage, had to wait another 30 minutes because the car assigned to me was not ready—over an hour after my scheduled (reserved?) pick up time. Received a hybrid vehicle and did not appreciate the engine cutting off at every stop and the lack of power on the road. On return, only one guy was on duty trying to check in all the cars being returned. This operation is a joke; avoid it at all costs!One location in Pensacola
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Reviews
8.0 Very Good
Feb 2019
Pros:
Hours you are open needs work. Drop off at the Pensacolsa air port was awkward.6.8 Okay
Jan 2017
Cons:
Usually when the rental company states that they are off airport, there is a statement that there is no shuttle to their location if that's the case. Well, this rental company is so far away from the airport that it would have cost me $40 to get there by taxi. No shuttle. And when I called, they said they "could" return me to the airport when I brought the car back. I doubt that would have happened. So, from now on, I will only reserve cars from companies that are co-located at the airport or that explicitly state they have a shuttle. Lesson learned for me. I ended up renting from a company co-located at the airport, by the way. It cost me an extra $30 from my ACE rental but I saved the round trip taxi fare and the time. I had to provide ratings, by the way, in order to have my review published. I never went to ACE.One location in Pensacola
2 locations in Pensacola
Filters
Reviews
7.2 Good
Sep 2020
Pros:
Our rental ended up being through hertz since i guess they all share a counter down there. So not really any interaction with Thrifty.Cons:
JUST DON'T USE PRICELINE. HORRIBLE HORRIBLE COMPANY TO WORK WITH. Especially during covid.9.2 Wonderful
Jul 2020
Pros:
Staff very friendly. drop off simple as a man in the garage was able to accept the key.Cons:
didnt like that I was told, after charged, that the option I chose for gas meant thst I had to pay for a full tank of gar regardless of how much gas I left in the tank, and that I had to pay for the priveledge.10.0 Wonderful
Mar 2020
Pros:
Yes the staff was extremely helpful and friendly, I definitely would come back in the future. The whole process went smoothly and I am extremely satisfied.8.0 Very Good
Feb 2020
Cons:
No windshield wiper fluid7.2 Good
Jan 2020
Pros:
Drop off was very easy.Cons:
My reservation has for 1600, but they had no cars available and I, along with several others, waited an hour before they started being able to give people cars.10.0 Wonderful
Jan 2020
Pros:
The staff was very friendly and helpful both during car pickup and dropoff. Top rate people! Even when our plane was delayed the person on the phone was very helpful in keeping our car for another day. It was a great experience.Cons:
Honestly, the experience was a 10+ all around.One location in Pensacola
Filters
Reviews
2.0 Poor
Jan 2023
2.0 Poor
Oct 2022
6.0 Okay
Jun 2022
10.0 Wonderful
Jun 2022
One location in Pensacola
One location in Pensacola
Locations in Pensacola
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No reviews available
One location in Pensacola
Locations in Pensacola
Filters
No reviews available
One location in Pensacola
Locations in Pensacola
Filters
No reviews available
Along with a 10 seater car, hire companies in Pensacola offer 7 seater cars, 8 seater cars, 12 seater cars and 15 seater cars.
Pick-up location | Pensacola |
---|---|
Car types | Van, Minibus |
Hire locations | 27 |
Airport locations | 14 |