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For a short flight, Qatar Airways offers very good onboard service.

Not good. Expected a lot more as far as excellence.

Was required to print a boarding pass, which I'd prefer to avoid. Seat (economy x) was comfortable, service was excellent.

Other than low space, which is the problem with all airlines for economy class, the flight was excellent.

Boarding delayed, no communication. I left the lounge, and heard a final call, boarding started after a 30 minutes.

After going through security and waiting for the flight at the gate, there was no access to bathrooms and no place to charge a phone while waiting for the flight. But once I was on the plane, everything was very good.

Very bad. We booked 8 months in advance for 2 people but couldn’t get seats together. Food was so bad I couldn’t even eat.

The boarding process was unpleasant. We had hardly any checked baggage, but they insisted on weighing the cabin baggage. While the weight of our cabin bag was well within limit, it seemed petty! The food was pretty disgusting. I had such awful food on the way over, that I brought some snacks of my own for the flight back. Glad I did. Qatar was consistent in that food was just as terrible on the way back as it was on the way over. The flight attendants were super-nice, though. If I had an option I would not take Qatar Airways again.

Terrible airlines - suffered entire flight due to food poisoning from stale food

Was unable to check in via app or website with supplied booking code (something to do with flight being operated by a partner airline, although the code didn’t work on the partner’s website either) Specified a vegetarian meal during booking, but that somehow wasn’t captured in airline’s system By the time flight crew got to my row, now vegetarian food was available. Had nothing to eat on flight from Philadelphia to Doha! Flight attendant was completely unconcerned and actively apathetic to the situation

Plane could have been cleaner. There were many crumbs and crud around the seat mounts.

Short flight so not much to rate. Surprised I had to pay for a soda.

the room on the plane was good but that is because flight not sold the other three seat and I had room. the food in terrible.

First the price I paid was excellent, my flight was full, but my seat was roomy. The one downside to the experience was they had games on the entertainment console. The guy behind me poked at my head about half the flight. I hope they get rid of this feature.

Very good need to offer better choice of food for business

They should. Heck planes more often not when they are suppose to be leaving causing delays

Crew was fantastic got lovely food and plenty of water. Entertainment was good. Never had to ask for anything. Left on time and got to Seattle early. Luggage did not take long either.

Always find Aer Lingus reliable and good value for money. Food on this flight was pretty basic and the headphone Jack at my seat only worked for one ear. Little disappointed in movie selection, limited on recent releases. Staff are okay - but I always buy a cheap ticket so not like I expect first class opulence anyway!!!

Boarding was so quick, flight was ahead of time which is great and the pilot spoke clearly and was letting people know everything, amazing, love travelling with you 😊

Great hospitality and service! Seats could always be cushioned better.

Staff was rude in business class. Luggage was damaged and nothing was done about it airlines.

Boarding was a zoo. London ground crew was useless. Poor communication regarding where to line up. We were group 2, and everyone was jammed in together. Ground crew didn’t seem to care.

Must deplane and take bus in Frankfurt. A big hassle.

The boarding was a mess; I'm unclear why they can't organize it by boarding number.

It was a busy flight and all the crew were very helpful and gracious

We were helped whenever needed and had a pleasant flight.

Overall good experience. Polite crew. Good foodandentertainment. Seats are small and bit congested though.

Used to love Lufthansa, but Rowe are too close together in Economy and passengers are allowed to recline their seats so far back it is impossible for those behind them to even reach for carry-on essentials during flight - except for meal service when flight attendants ask for seat backs to be raised, we can’t sleep on planes so this flight was most uncomfortable ever! Rod Rose

I'm Canaadian. I hate Air Canada. I used to give them a pass on their international service. No longer, They suck across the board now! Old planes, exhausted staff bad food and shitty entertainment. Your seats need reupholstered! Start with that...

The process overall was pretty seamless, and the crew were very friendly (especially Michael). Considering we booked expecting Lufthansa and the flight was operated by United, it was still a very good service and journey overall. The in-flight entertainment was great, with lots of quality options. One slight negative was that I had selected a vegetarian meal prior to flying, but received a vegan one. I think there should be more dietary options as it meant I missed out on some food that I would have preferred (and it seemed like the standard meals and snacks had a vegetarian option anyway). There was also a group of people who were moving around a lot and being generally disruptive at the quietest part of the flight, when the lights were off and most people were sleeping. I would have appreciated staff stepping in to encourage them to be mindful of others). Towards the end of the flight (which was very early in the morning in both time zones), the lights suddenly came on and breakfast was served. In my opinion, this was too early, and everyone was rudely awoken from sleep. After breakfast was cleared away, the lights went off again for about 45 minutes, allowing people to sleep some more. Then the lights came on again for landing. It seems like if they had served breakfast later, the lights on-lights off-lights on shenanigans could have been avoided, and people could have slept longer (and staff could have rested longer too).

This was one of the best travel experiences we've ever had with Ryanair. The flight boarded on time in Dublin, departed on time, and arrived on time in Split, even though the flight was full. The aircraft was clean, and all members of the cabin crew were both friendly and efficient. Even our fellow passengers were well behaved! So top marks to all concerned!

50 minute of delay on a flight scheduled after 22pm is really annoying. This was even the only flight departing from Frankfurt Hahn on that evening so the delay was inexcusable

Due to long security check and no last call announcements from Gate staff, my family and 12 other passengers missed the flight.

We missed the flight due to very slow security control and lack of last call announcement. We only found out at the gate that the gate is closed. Altogether 14 or 15 people missed the flight FR4500 from Cologne to Dublin.

Good flight. Take off a little late but make up the time

Everything’s went straight forward, no issues, good service and friendly crew

Ryanair is the worst airline in Europe and easily one of the worst in the planet

The flight was 45 mins delayed but the crew provided water and necessities like tissues

Flights were on time. The crew was efficient and friendly.

Letting people wait outside for boarding in the rain and almost 0 degrees for a high temperature destination is very customer unfriendly

I like the food this time compared to my departure. I’m seated at the isle so it’s comfortable but I have to pay $124 for seat selection

Liked that my American Airlines status seamlessly transferred to BA so luggage check was free. Flights were on time, boarding quick. Wish they didn’t assign connecting gate so late at Heathrow.

Late again. 3 out of 4 late. One cancelled flight and one lost bag.

Our luggage is missing. We are at the Hotel Gran Via in Barcelona

I didn’t get to London or Amsterdam. They lost my connection flight . I was stuck in Madrid and they rerouted my flight to Austria where my son had to come and pick me up. To get to my destination and they lost my luggage and they’ve told me they can not find it very poor service so have no word for what happened

Everything was great except for online checkin. That was through BA- glitchy and needed help on seat choice in person at the airport (and the staff were fantastic). Unclear if the problem is due to booking lower fare thru kayak vs directly with Finnair or BA but seems to be the norm.

Seated in business class. Bed too hard and no comforter. Way too many seats in business class for number of crew so never felt particularly looked after.

Pre flight food options were not working and made the flight not enjoyable. Post experiences of British airways have been positive, but this is enough to stop me using British airways again

I was rebooked on Delta. Did not take this flight

Flight cancelled and i was rebooked on delta. Delta business class is not the same as British