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Cons: 2 hour delay and 3 crying babies on a red eye.

Pros: Crew was great

Cons: suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight

Pros: The seats were good for a short flight, which this was. No complaints.

Pros: Very nice crew. The flight attendant brought me a second dessert after I raved about it (excellent strawberry mousse!) Warm croissants and bread for breakfast! The even came with seconds. Yes! Delicious Easter eggs on both flights. Good selection of movies

Cons: The width of the seats. Tricky to have that elbow rest, it is you or your neighbor!

Pros: Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!

Cons: Pay attention to passengers.

Cons: This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities.

Pros: Nothing

Cons: They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this.

Pros: Seat comfortable

Cons: Flight was delayed and overhead bin space was very small

Pros: The crew was wonderful

Cons: My flight was severely delayed.

Pros: Crew members were helpful and friendly

Cons: This flight was delayed that caused me to miss the connection flight to Fresno.

Cons: Direct flight

Pros: Crew was amazing, doing a good job keeping everything moving

Cons: Food was not good, bland

Cons: The seats were very tight and narrow

Pros: Nothing

Cons: Food

Pros: Nothing was pleasant for this flight

Cons: Keep the schedule up to date on the web When there’s delay, keep customers posted Don’t miss customers luggage

Pros: No

Pros: Food was great

Cons: Connect flight time was cutting it short- sane scenario.

Pros: The crew was o.k.

Pros: Staff was helpful and kind. Entertainment had variety.

Cons: Flight ran out of chicken meals fast, forcing the rest of the plane to have vegetarian instead. I was sat in 41G. Awkward seating arrangement. Worst seat ever! Super cramp, making a 9hr flight very uncomfortable.

Pros: Entertainment and food was good. Pilot kept good communication with passengers. Some of the inflight crew were nice and willing to help

Cons: Some flight attendants should show more willingness to assist and help passengers. Boarding was a bit messy plus they changed boarding gate last minute. Flight was delayed almost one hr

Pros: Nice flying, nice crew, nice jet

Cons: Luggage took an hour to get out... unacceptable

Pros: direct flight

Cons: like being in a flying school bus only the seats are less comfortable

Cons: huge delay

Cons: absolutely no leg room for an average sized man. and forget about it when the person in front of you puts their seat back. ugh, and the food.....not good and expensive.

Cons: The plane was very hot

Pros: Crew was fantastic.

Cons: This was the most narrow airplane seat I’ve ever experienced. So uncomfortable.

Pros: Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements.

Cons: Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking.

Pros: Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️

Pros: None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted.

Cons: Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv.

Cons: Same as previous

Pros: Crew were amazing not stingy with the drinks. Boarding was easy and smooth

Cons: Would prefer flying with partner United though. Think they offered a better service on board

Pros: Entertainment and food was good. Pilot kept good communication with passengers. Some of the inflight crew were nice and willing to help

Cons: Some flight attendants should show more willingness to assist and help passengers. Boarding was a bit messy plus they changed boarding gate last minute. Flight was delayed almost one hr

Pros: Crew were very good

Cons: Could do with some entertainment ie. a film

Cons: The plane is very old and dirty. They need to overhaul their planes to make them worth flying. Some seats recline way to far, some don’t recline at all, entire plane smells like stale cigarettes.

Cons: Over 90 minutes delayed. Plane was so hot it was uncomfortable

Cons: No middle seat

Cons: My flight to Reykjavík was delayed, which I learned of the morning of the flight. I realized that this would cause me to miss my connecting flight and that if I missed the connection I’d be stuck there for another day. I booked a very expensive nonstop with Delta instead of risking that.

Cons: The crew didn’t offer me a drink

Pros: Crew was amazing!

Cons: A little more air flow in cabin

Pros: The crew was nice

Cons: No new movies for entertainment, lost luggage, has to pay for food

Pros: Food was hot

Cons: Seat were slightly uncomfortable

Cons: Comfort

Pros: The crew did great - especially Rob!

Pros: No

Pros: Entertainment and food was good. Pilot kept good communication with passengers. Some of the inflight crew were nice and willing to help

Cons: Some flight attendants should show more willingness to assist and help passengers. Boarding was a bit messy plus they changed boarding gate last minute. Flight was delayed almost one hr

Pros: Good

Cons: More varieties of whisky on board

Pros: Friendly and cheerful crew. Very generous with the drinks.

Cons: Very very long walk from aircraft to Schiphol exit. I must have walked for 20 minutes to get out. Not really Lufthansa's fault though.

Pros: Flight was delayed from LAX. No accommodation offered

Cons: Accommodation. They were kinda rude about the whole experience

Pros: Was ok. Got us there but everything is a la carte

Cons: Was ok. Newark is awful.

Pros: Got us there

Cons: Was ok.

Pros: Flight crew was very friendly and helpful. Great service. User friendly website for check-in. Efficient boarding/de-planing and transfers at Reykjavik airport for my connecting flight to London. Luggage was checked in San Francisco through to London. Lots of legroom. Fabulous Gin menu.

Cons: No charge for baggage. Food choices were limited and a bit disappointing.

Pros: Crew was very friendly and helpful. Plane was new and very clean. Had a new plane from Iceland to Boston which was very clean.

Cons: Seats could have been a bit more comfortable but were better in way home since it was a new plane. Space under middle seats is not great but luckily had window seats for flight home. Middle row upper storage is very limited. Almost had to check my bags on flights to Iceland and Germany.

Pros: We enjoyed flying out of FLL instead of MIA and the time of the flight.

Cons: Our stroller wasn’t delivered to us at the gate at arrival. Even though we left it at the door of the plane when we got in the plane. We addressed the issue with 3 staff members and the answer was that “we “ failed to requests it. This was a first for me!

Pros: The seat was nice

Cons: Seat options could be better

Pros: Very comfortable plane. All on time . Good experience.

Pros: Crew was good

Cons: Couldn’t fit my carry on in their plane so I was forced to check it, plane was very cold, very little to no leg room

Cons: Seats are quite uncomfortable and not so quite flat. For an overnight flight it was quite painful.

Pros: we left two hours late due to some security mess up. all had to exit, redo security, e.t.c. crew was nice, but info was poor, service to travelers was poor. with 2 hour delay they could have given snacks, drinks. instead the crew mostly disappeared

Pros: Crew very helpful.

Cons: Both flights late. Food was worthy rather than tasty. Seats small. Too much plastic - why not use non plastic cups. Sexist safety card.

Cons: All went well!