Overview

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Best Western PLUS Alpen Resort Hotel
Best WiFi

Spissstrasse 52, 3920 Zermatt, Valais, Switzerland
+41 27 966 30 00

€73+

Overall guest ratings

8.4/10 Excellent
based on 1,293 reviews

Review highlights

  • 9.3
  • 8.6
  • 8.6
  • 6.1

Good to know

  • Spacious rooms
  • Friendly service
  • Train station is close

Nearby

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    About

    The Best Western Plus Alpen Resort Hotel is a modern first-class resort, situated near the railway station in the traffic-free Zermatt, Gornergrat station and ski lifts. All our comfort rooms have a balcony with view of the famous Matterhorn. The restaurant features excellent food and a large wine card. Start your day with our complimentary full breakfast. We have an indoor pool, sauna, a seasonal salt water pool (33°C) massage service, tennis court and other ways to have fun. Our rooms feature a flat screen cable television with more than 100 channels, bathtub, hairdryer and mini-bar. Enjoy your stay. A city tax of 2.50 CHF per person, per day is to be paid directly at the hotel.

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    bestwestern.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Room service
    • Game room
    • Hot tub
    • Indoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Safe
    • Sauna
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry service
    • Pets not allowed
    • Train station shuttle
    • Ski-in/Ski-out
    • Steam room
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 1,293 reviews
    • 9.3 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
      9.3 "City centre within easy reach, said 93%."
      7.3 "73% liked the proximity to shopping."
      9.1 "Near to public transport, according to 91%."
    • 8.6 "Breakfast is good."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% found the restaurant service to be one of the best."
      7.1 "Housekeeping was great, according to 71%."
    • 8.1 "Very good internet connection."
      7.7 "77% said the wifi quality was great."
    • 7.9 "Good cleanliness."
      7.7 "77% said rooms were clean."
      8.8 "88% thought it was clean."
    • 6.1 "Vibe was decent."

    Overall rating

    8.4 Excellent
    based on 491 reviews
    • 9.2 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
    • 8.7 "Breakfast is good."
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.7 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 7.5 "High comfort."
      9.1 "91% thought rooms were spacious."
    • 6.4 "Sufficient wellness & sports facilities."
    • 6.1 "Vibe was decent."
      6.8 "68% thought the atmosphere was somewhat friendly."
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    Overall rating

    8.3 Excellent
    based on 620 reviews
    • 9.2 "Terrific location."
      9.5 "95% thought it was easy to get to the train station."
      9.1 "City centre within easy reach, said 91%."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 8.5 "Breakfast is good."
    • 8.3 "Pool is good."
    • 7.0 "Nice rooms."
      9.6 "96% thought rooms were spacious."
      8.0 "80% said rooms were clean."
      8.0 "80% enjoyed the balcony."
    • 6.2 "Vibe was decent."

    Overall rating

    8.4 Excellent
    based on 181 reviews
    • 9.5 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.6 "Breakfast is good."
    • 7.9 "Good cleanliness."
      7.6 "76% said rooms were clean."
    • 7.7 "Nice rooms."
      9.5 "95% thought rooms were spacious."
      9.5 "95% thought the view was good."
      7.6 "76% said rooms were clean."
    • 7.0 "Wellness & sports facilities were pleasant enough."
    • 5.6 "Vibe was decent."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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