Overview

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The Esplanade Hotel

4 Lyon Place, White Plains, NY 10601, United States
+1 914 761 8100

€132+

Overall guest ratings

4.2/10 OK
based on 119 reviews

Review highlights

  • 8.9
  • 3.8
  • 3.2
  • 2.2

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    Reviews

    Guest reviews

    Overall rating

    4.2 OK
    based on 119 reviews
    • 8.9 "Location is great."
    • 5.6 "Average value."
    • 3.8 "Service is below average."
      3.3 "67% indicated the reception staff was not good."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
    • 2.2 "Awful rooms."
      1.8 "82% said rooms were dirty."
      0.7 "93% complained about the bathroom."
      0.8 "92% didn't like the uncomfortable beds."
      1.7 "83% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      2.0 "80% found problems with the furniture."
    • 1.7 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
      1.4 "86% thought it was rather dirty."
    • 1.5 "Quite uncomfortable."
      0.8 "92% didn't like the uncomfortable beds."
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    Overall rating

    4.6 OK
    based on 82 reviews
    • 6.3 "Average value."
    • 4.1 "Service is below average."
    • 2.2 "Awful rooms."
      2.1 "79% said rooms were dirty."
    • 2.0 "Generally quite dirty."
      2.1 "79% said rooms were dirty."

    Overall rating

    3.1 Mediocre
    based on 36 reviews
    • 2.0 "Awful rooms."
    data provided by TrustYou

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