Overview

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Mercure Wellington

345 The Terrace, Wellington 6001, New Zealand
+64 4385 9829

Call

+64 4385 9829
Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

6.8/10 Good
based on 1,278 reviews

Review highlights

  • 9.2
  • 9.2
  • 5.0
  • 4.9

Nearby

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    About

    Mercure Wellington is a short walk to the busy business district of The Terrace and offers panoramic views over the city and harbour. The Cuba Quarter, Willis Street shopping precincts, the Cable Car and waterfront are all nearby. The hotel has 111 guestrooms plus Brasserie 345 Restaurant, the Lobby Bar, an indoor heated pool, gymnasium and sauna. Mercure Wellington has 7 conference rooms catering for up to 200 people all with natural light. Ample secure off-street car parking available.

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    AMENITIES

    • Wi-Fi
    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Sauna
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    based on 1,278 reviews
    • 9.2 "Excellent wellness & sports facilities."
    • 9.2 "Excellent breakfast."
    • 8.7 "Great service."
    • 7.7 "Good location."
    • 6.4 "Average value."
    • 5.0 "Average cleanliness."
    • 4.9 "Not very comfortable."
    • 4.6 "Internet is poor."
    • 4.4 "Rooms are not good."
    • 3.1 "Terrible amenities."
    View all review categories

    Overall rating

    7.2 Good
    based on 587 reviews
    • 9.3 "Excellent breakfast."
    • 8.5 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 7.4 "Good location."
      8.2 "City centre within easy reach, said 82%."
    • 6.0 "Average value."
    • 5.0 "Average comfort."
      4.8 "52% said rooms were small."
      0.6 "Air conditioning was criticized by 94%."
    • 4.8 "Not very clean."
      1.8 "82% said the bathroom was dirty."
    • 4.4 "Rooms are not good."
      1.3 "87% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      4.8 "52% said rooms were small."
      0.6 "Air conditioning was criticized by 94%."
      1.8 "82% said the bathroom was dirty."
      1.0 "90% thought the tv was sub-standard."
      1.5 "85% found problems with the furniture."
      0.4 "96% had problems with the shower."
      1.8 "For 82%, the rooms looked old."
    • 4.0 "Internet is poor."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
    View all review categories

    Overall rating

    6.8 Good
    based on 421 reviews
    • 8.8 "Breakfast is good."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 7.6 "Good location."
      8.7 "City centre within easy reach, said 87%."
    • 6.3 "Average value."
      5.7 "57% thought it was adequately priced."
    • 4.9 "Pool is below average."
    • 4.9 "Not very comfortable."
      4.9 "51% said rooms were small."
      0.5 "Air conditioning was criticized by 95%."
    • 4.7 "Not very clean."
      1.5 "85% said the bathroom was dirty."
    • 4.6 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    • 3.9 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      4.9 "51% said rooms were small."
      1.5 "85% found problems with the furniture."
      1.7 "For 83%, the rooms looked old."
      0.5 "Air conditioning was criticized by 95%."
      1.5 "85% said the bathroom was dirty."
    View all review categories

    Overall rating

    6.1 Good
    based on 12 reviews
    • 8.5 "Great service."
    • 4.2 "Rooms are not good."

    Overall rating

    7.1 Good
    based on 255 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 8.1 "Location is great."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.1 "Average comfort."
      5.2 "For only 52%, the noise level was all right."
      6.0 "Beds were acceptable for 60%."
    • 4.5 "Rooms are not good."
      1.2 "88% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      0.6 "94% had problems with the shower."
    • 4.2 "Internet is poor."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
    • 2.5 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
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