Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Mercure Wellington

345 The Terrace, Wellington 6001, New Zealand
+64 4385 9829

€121+

Overall guest ratings

6.9/10 Good
based on 1,207 reviews

Review highlights

  • 9.0
  • 8.7
  • 4.9
  • 4.9

Nearby

    show all

    About

    Mercure Wellington is a short walk to the busy business district of The Terrace and offers panoramic views over the city and harbour. The Cuba Quarter, Willis Street shopping precincts, the Cable Car and waterfront are all nearby. The hotel has 111 guestrooms plus Brasserie 345 Restaurant, the Lobby Bar, an indoor heated pool, gymnasium and sauna. Mercure Wellington has 7 conference rooms catering for up to 200 people all with natural light. Ample secure off-street car parking available.

    Less More
    accorhotels.com

    AMENITIES

    • Babysitting or child care
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Air-conditioned
    • Pets not allowed
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    based on 1,207 reviews
    • 9.0 "Excellent breakfast."
      8.8 "88% were happy with the price of the breakfast."
    • 8.7 "Great service."
      7.9 "79% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
      8.8 "Management was excellent, said 88%."
      7.1 "71% said the booking process went smoothly."
    • 7.9 "Good location."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
      8.0 "Near to public transport, according to 80%."
    • 6.4 "Average value."
      5.6 "56% thought it was adequately priced."
    • 5.7 "Pool is mediocre."
    • 4.9 "Not very clean."
      1.6 "84% said the bathroom was dirty."
      4.3 "57% thought it was rather dirty."
      2.2 "Dirty pool, said 78%."
    • 4.9 "Not very comfortable."
      4.5 "55% said rooms were small."
      0.6 "Air conditioning was criticized by 94%."
      2.3 "77% criticized the small bathroom."
    • 4.6 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 4.4 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      4.5 "55% said rooms were small."
      1.9 "For 81%, the rooms looked old."
      1.6 "84% said the bathroom was dirty."
      0.5 "95% had problems with the shower."
      1.2 "88% found problems with the furniture."
      0.6 "Air conditioning was criticized by 94%."
      0.9 "91% thought the tv was sub-standard."
      2.3 "77% criticized the small bathroom."
      0.0 "100% were disappointed with the minibar."
      2.0 "80% were unsatisfied with the kitchenette."
    • 3.0 "Terrible amenities."
      3.3 "67% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
      2.8 "72% didn't like the architecture."
      0.7 "93% complained about the elevator."
      2.0 "For 80%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.1 Good
    based on 543 reviews
    • 9.2 "Excellent breakfast."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.6 "Good location."
      9.3 "City centre within easy reach, said 93%."
    • 6.2 "Average value."
    • 4.9 "Not very comfortable."
      4.5 "55% said rooms were small."
      0.7 "Air conditioning was criticized by 93%."
    • 4.5 "Not very clean."
      4.7 "53% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 4.5 "Internet is poor."
    • 4.3 "Rooms are not good."
      1.3 "87% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      4.7 "53% said rooms were dirty."
      4.5 "55% said rooms were small."
      0.7 "Air conditioning was criticized by 93%."
      1.5 "85% said the bathroom was dirty."
      1.2 "88% found problems with the furniture."
      0.4 "96% had problems with the shower."
      0.7 "93% thought the tv was sub-standard."
    • 3.0 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
    View all review categories

    Overall rating

    7.0 Good
    based on 422 reviews
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 8.6 "Breakfast is good."
    • 7.8 "Good location."
      9.5 "City centre within easy reach, said 95%."
    • 6.5 "Average value."
      5.6 "56% thought it was adequately priced."
    • 5.2 "Pool is mediocre."
    • 5.0 "Average comfort."
      4.8 "52% said rooms were small."
      0.5 "Air conditioning was criticized by 95%."
    • 4.6 "Not very clean."
      4.9 "51% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
    • 4.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.9 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      1.5 "85% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      4.8 "52% said rooms were small."
      1.8 "For 82%, the rooms looked old."
      1.2 "88% found problems with the furniture."
      0.5 "Air conditioning was criticized by 95%."
      1.4 "86% said the bathroom was dirty."
    • 2.9 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    6.2 Good
    based on 12 reviews
    • 8.4 "Great service."
    • 4.1 "Rooms are not good."

    Overall rating

    7.1 Good
    based on 229 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 8.2 "Location is great."
    • 5.1 "Average comfort."
      6.1 "Beds were acceptable for 61%."
      5.1 "For only 51%, the noise level was all right."
    • 5.1 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.5 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      2.2 "For 78%, the rooms looked old."
      0.7 "93% had problems with the shower."
    • 4.2 "Internet is poor."
    • 3.0 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
    • 2.7 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    View all review categories
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map