Overview

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Hotel El Ciervo

General Korner 241, Villarrica, Chile
+56 4541 1215

€93+

Overall guest ratings

8.7/10 Excellent
based on 243 reviews

Review highlights

  • 10.0
  • 9.6
  • 9.5
  • 5.9

Good to know

  • Great view
  • Pleasant hotel grounds
  • Friendly service

Nearby

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    About

    A great choice for a stay in Villarrica, Hotel El Ciervo features an airport shuttle (available 24 hours) and a rooftop terrace. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Rooms at this Colonial hotel get the details right with comfy beds, deep soaking tubs, and rainfall showerheads.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 222 reviews
    • 10.0 "Excellent amenities."
      10.0 "100% thought the building was wonderful."
      10.0 "100% found the grounds to be nice."
    • 9.6 "Terrific location."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 6.1 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      6.0 "For only 60%, the bathroom was ok."
    • 5.9 "Food is average."
    • 4.4 "Not very comfortable."
      2.9 "71% said rooms were small."
      3.3 "Air conditioning was criticized by 67%."
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    Overall rating

    8.6 Excellent
    based on 173 reviews
    • 10.0 "Excellent amenities."
      10.0 "100% thought the building was wonderful."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.4 "Terrific location."
    • 8.7 "Breakfast is good."
    • 6.5 "Food is average."
    • 5.4 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
    • 3.9 "Not very comfortable."
      2.5 "75% said rooms were small."
      2.5 "Air conditioning was criticized by 75%."
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    Overall rating

    8.9 Excellent
    based on 17 reviews
    • 9.6 "World class service."
    • 9.6 "Terrific location."
    • 6.5 "Rooms are ok."

    Overall rating

    8.5 Excellent
    based on 31 reviews
    • 9.6 "World class service."
    • 9.6 "Terrific location."
    • 6.0 "Rooms are ok."
    • 4.6 "Not very comfortable."
    Good to know
    "Great view"
    "Pleasant hotel grounds"
    "Friendly service"
    data provided by TrustYou

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