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Hotel El Ciervo

General Korner 241, Villarrica, Chile
+56 4541 1215


+56 4541 1215
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Overall guest ratings

8.7/10 Excellent
based on 209 reviews

Review highlights

  • 9.3
  • 9.3
  • 9.3
  • 5.2

Good to know

  • Nice building
  • Professional service
  • Friendly service


    show all


    Hotel El Ciervo is in the heart of Villarrica, walking distance from Catedral de Villarrica and Villarrica Historical Museum. This family-friendly hotel is within the region of Dos Rios Nature Park and Lake Villarrica. Stay in one of 13 guestrooms featuring LCD televisions. Your room comes with a Select Comfort bed. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this Colonial hotel include complimentary wireless Internet access, babysitting/childcare, and wedding services. The shuttle (surcharge) will take you to the nearby beach or shopping center. Grab a bite to eat at the hotel's beachfront restaurant, which features a bar and a garden view. Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is served daily. Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. The recreational activities listed below are available either on site or nearby, fees may apply.

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    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
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    Guest reviews

    Overall rating

    8.7 Excellent
    based on 209 reviews
    • 9.3 "Terrific location."
    • 9.3 "Excellent amenities."
    • 9.3 "Excellent breakfast."
    • 9.3 "World class service."
    • 8.4 "Food is delicious."
    • 5.2 "Rooms are ok."
    • 4.3 "Not very comfortable."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 200 reviews
    • 9.6 "Excellent breakfast."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.2 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
    • 9.1 "Terrific location."
    • 8.6 "Food is delicious."
    • 6.4 "Average cleanliness."
    • 4.7 "Rooms are not good."
      3.2 "68% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
    • 3.9 "Not very comfortable."
      3.2 "68% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 8 reviews
    • 9.4 "World class service."
    • 9.4 "Terrific location."
    Good to know
    "Nice building"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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