Overview

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Secret Garden Tulum Hotel
Top Boutique Hotel

Sagitario Poniente 54, 77780 Tulum, QR, Mexico
+52 984 157 8001

€57+

Overall guest ratings

8.4/10 Excellent
based on 392 reviews

Review highlights

  • 9.3
  • 9.1
  • 6.2
  • 6.0

Good to know

  • Very quiet
  • Pleasant hotel grounds
  • Friendly service
  • Friendly atmosphere

Nearby

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    About

    Putting you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park, Secret Garden Tulum offers an airport shuttle (available on request) for USD 110 per person. Guests will have free perks like WiFi and self parking.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Express check out
    • Air-conditioned
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Adults only
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 392 reviews
    • 9.3 "Excellent amenities."
      9.4 "94% found the grounds to be nice."
      9.3 "93% thought the building was wonderful."
      10.0 "100% thought the architecture was beautiful."
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      9.2 "Management was excellent, said 92%."
    • 9.0 "Awesome vibe."
      10.0 "100% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 9.0 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      8.6 "Great parking, according to 86%."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Food is delicious."
    • 6.2 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      6.7 "Only 67% said rooms were big enough."
      5.2 "Only 52% thought the air conditioning was adequate."
    • 5.0 "Beach is so-so."
    • 4.2 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 337 reviews
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      9.1 "Management was excellent, said 91%."
    • 9.1 "Excellent amenities."
      9.1 "91% found the grounds to be nice."
      9.3 "93% thought the building was wonderful."
      10.0 "100% thought the architecture was beautiful."
    • 8.9 "Vibe was good."
      10.0 "100% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 8.8 "Food is delicious."
    • 8.8 "Location is great."
    • 6.3 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.2 "Only 52% thought the air conditioning was adequate."
    • 4.4 "Ugly beach."
    • 4.2 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    based on 27 reviews
    • 9.4 "Excellent amenities."
      9.4 "94% found the grounds to be nice."
    • 9.1 "Terrific location."
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.9 "Vibe was good."
    • 6.6 "Breakfast is mediocre."
    • 6.3 "Average comfort."
    • 6.2 "Rooms are ok."
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    Overall rating

    8.6 Excellent
    based on 27 reviews
    • 9.3 "Excellent amenities."
      9.4 "94% found the grounds to be nice."
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.1 "Awesome vibe."
    • 8.7 "Location is great."
    • 5.9 "Rooms are ok."
    • 5.9 "Breakfast is mediocre."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Very quiet"
    "Pleasant hotel grounds"
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

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