Overview

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Playa Xcanan
Top Family Hotel

Km 8.5 Carretera Tulum-Bocapaila, 77780 Tulum, QR, Mexico
+52 984 801 2470

€112+

Overall guest ratings

9.1/10 Excellent
based on 419 reviews

Review highlights

  • 9.8
  • 9.6
  • 9.5
  • 6.9

Good to know

  • Pleasant hotel grounds
  • Beach nearby
  • Friendly service
  • Good management

Nearby

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    About

    Playa Xcanan is a great choice for a stay in Tulum. Guests looking to stay active can check out the nearby snorkeling, and free perks include WiFi, self parking, and continental breakfast daily between 7 AM and noon.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Gift shop
    • Bicycle hire
    • 24 Hour Front Desk
    • Free parking
    • Private beach
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.1 Excellent
    based on 417 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      9.2 "92% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.6 "Perfectly clean."
      9.5 "95% said rooms were clean."
    • 9.5 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "Excellent breakfast."
    • 9.2 "Wonderful beach."
      8.8 "88% appreciated the clean beach."
    • 6.9 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      6.1 "Only 61% thought the furniture was functional."
      5.0 "Only 50% thought the shower was ok."

    Overall rating

    9.2 Excellent
    based on 283 reviews
    • 9.9 "World class service."
      9.9 "99% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      9.1 "91% said the reception staff was great."
    • 9.7 "Perfectly clean."
      9.6 "96% said rooms were clean."
    • 9.6 "Terrific location."
      9.7 "97% appreciated the closeness to the beach."
    • 9.3 "Excellent breakfast."
    • 9.2 "Wonderful beach."
    • 6.9 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      5.3 "Only 53% thought the shower was ok."

    Overall rating

    8.8 Excellent
    based on 104 reviews
    • 9.7 "World class service."
      10.0 "Management was excellent, said 100%."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 9.6 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
    • 9.4 "Wonderful beach."
    • 9.3 "Excellent breakfast."
    • 7.1 "Good vibe."
      9.7 "97% enjoyed the friendly atmosphere."
    • 6.5 "Rooms are ok."

    Overall rating

    9.1 Excellent
    based on 29 reviews
    • 9.9 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.4 "Wonderful beach."
    • 9.4 "Terrific location."
    • 9.4 "Excellent breakfast."
    • 7.0 "Nice rooms."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Pleasant hotel grounds"
    "Beach nearby"
    "Friendly service"
    "Good management"
    data provided by TrustYou
    Photos
    Map

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