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Shangri-La Hotel
Top Luxury Hotel

Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo 100-8283, Japan
+81 367 397 888


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Overall guest ratings

9.3/10 Excellent
based on 1,623 reviews
See all reviews

Review highlights

  • 9.4
  • 9.2
  • 9.0
  • 5.5

Good to know

  • Friendly atmosphere
  • Luxurious Hotel
  • Good accessibility by car
  • Professional service


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    A stay at Shangri-La Hotel, Tokyo places you in the heart of Tokyo, minutes from Kitte and close to Tokyo Imperial Palace. This 5-star hotel is close to Tokyo Tower and Sensoji Temple.


    Make yourself at home in one of the 200 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wired and wireless Internet access is complimentary, while DVD players and premium TV channels are also offered to provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.


    Pamper yourself with onsite massages and body treatments. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.

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    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Sauna
    • Non-smoking rooms available
    • Laundry facilities
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    • Wedding services
    Less More



    Guest reviews

    Overall rating

    9.3 Excellent
    based on 1,623 reviews
    • 9.4 "Perfectly clean."
    • 9.2 "Terrific location."
    • 9.0 "Incredible bar."
    • 8.9 "Great service."
    • 8.4 "Rooms are great."
    • 5.5 "Average value."

    Overall rating

    9.3 Excellent
    based on 535 reviews
    • 9.5 "Perfectly clean."
      8.5 "85% thought it was clean."
    • 9.0 "World class service."
      9.7 "97% thought the service was very professional."
      9.6 "96% found the staff to be very friendly."
    • 9.0 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
    • 8.3 "Rooms are great."
      8.9 "89% thought the view was good."
      8.5 "85% thought rooms were spacious."
    • 7.9 "Good breakfast."
    • 6.0 "Sufficient wellness & sports facilities."
    • 5.5 "Average value."
    View all review categories

    Overall rating

    9.4 Excellent
    based on 811 reviews
    • 9.5 "Perfectly clean."
      9.9 "99% said rooms were clean."
    • 9.4 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      8.8 "88% liked the proximity to shopping."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 8.8 "Rooms are great."
      8.6 "86% thought rooms were spacious."
      7.2 "72% were happy with the bathroom."
      9.3 "93% thought the view was good."
      8.6 "86% said the beds were comfortable."
      9.9 "99% said rooms were clean."
    • 8.4 "Comfort level is high."
      8.6 "86% thought rooms were spacious."
      8.6 "86% said the beds were comfortable."
    • 5.3 "Average value."

    Overall rating

    9.6 Excellent
    based on 243 reviews
    • 9.3 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
    • 8.7 "Great service."
    • 8.6 "Rooms are great."
    • 8.0 "Amenities are good."
      7.9 "79% thought the building was wonderful."
    • 8.0 "Vibe was good."

    Overall rating

    9.0 Excellent
    based on 32 reviews
    • 9.3 "Terrific location."
    • 8.8 "Great service."
    • 8.7 "Rooms are great."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Luxurious Hotel"
    "Good accessibility by car"
    "Professional service"
    data provided by TrustYou

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