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Royal Garden Inn

33 Tongguiqiao, Shantang Street, Jiansu, Suzhou 215008, China
+86 512 6296 9258

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+86 512 6296 9258

Overall guest ratings

7.4/10 Good
based on 830 reviews

Review highlights

  • 9.4
  • 9.3
  • 4.1
  • 3.3

Good to know

  • Luxurious Hotel

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    About

    Royal Garden Inn offers an airport shuttle (available on request) for CNY 550 per vehicle one way. For a bite to eat, guests can check out Shangpin Restaurant, one of 2 restaurants, which serves breakfast, lunch, and dinner. Rooms offer up nice touches like rainfall showerheads, slippers, and comfy beds with premium linens.

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    AMENITIES

    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    based on 830 reviews
    • 9.4 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "100% liked the proximity to sightseeing."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "Incredible bar."
    • 6.1 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
      5.6 "56% said the reception staff was ok."
      6.0 "Only 60% thought the service was professional."
    • 4.1 "Value below average."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 3.2 "Awful rooms."
      1.0 "90% complained about the bathroom."
      1.6 "84% said rooms were dirty."
      2.7 "73% said rooms were small."
      0.2 "98% thought they were poorly maintained."
      3.2 "68% didn't like the uncomfortable beds."
      1.5 "85% criticized the small bathroom."
      0.0 "For 100%, the rooms looked old."
      0.4 "96% said the bathroom was dirty."
      0.0 "100% found problems with the furniture."
      2.0 "Air conditioning was criticized by 80%."
      1.8 "82% had problems with the shower."
      0.8 "92% thought the tv was sub-standard."
    • 2.9 "Quite uncomfortable."
      2.7 "73% said rooms were small."
      3.2 "68% didn't like the uncomfortable beds."
      4.4 "56% thought it was too noisy."
      1.5 "85% criticized the small bathroom."
      2.0 "Air conditioning was criticized by 80%."
    • 2.4 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    based on 315 reviews
    • 9.6 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
    • 5.7 "Service is ok."
    • 5.6 "Vibe was decent."
    • 4.4 "Value below average."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 2.8 "Awful rooms."
      0.8 "92% complained about the bathroom."
      1.6 "84% said rooms were dirty."
      2.2 "78% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
    • 2.6 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    • 2.5 "Quite uncomfortable."
      2.2 "78% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
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    Overall rating

    7.2 Good
    based on 307 reviews
    • 9.6 "Terrific location."
      9.6 "Near to public transport, according to 96%."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "Easily accessible by car, said 98%."
    • 6.1 "Service is ok."
    • 4.3 "Value below average."
    • 3.3 "Not very comfortable."
      2.8 "72% said rooms were small."
      4.6 "54% thought it was too noisy."
    • 3.1 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 2.8 "Awful rooms."
      1.5 "85% said rooms were dirty."
      1.1 "89% complained about the bathroom."
      2.8 "72% said rooms were small."
    • 1.6 "Generally quite dirty."
      1.5 "85% said rooms were dirty."
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    Overall rating

    7.7 Good
    based on 124 reviews
    • 9.6 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
    • 6.1 "Vibe was decent."
    • 6.0 "Service is ok."
    • 4.6 "Value below average."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 2.8 "Awful rooms."
      1.0 "90% complained about the bathroom."
      2.4 "76% said rooms were small."
    • 2.5 "Quite uncomfortable."
      2.4 "76% said rooms were small."
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    Overall rating

    6.9 Good
    based on 83 reviews
    • 9.4 "Terrific location."
    • 5.9 "Service is ok."
    • 5.4 "Vibe was decent."
    • 4.4 "Value below average."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
    • 2.9 "Awful rooms."
      0.9 "91% complained about the bathroom."
      2.6 "74% said rooms were small."
    • 2.6 "Quite uncomfortable."
      2.6 "74% said rooms were small."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Luxurious Hotel"
    data provided by TrustYou

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