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The Cascades Hotel

Sun City Resort, Pilanesberg, 0316 Sun City, North-West, South Africa
+27 145 571 000


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Overall guest ratings

8.0/10 Good
based on 605 reviews

Review highlights

  • 8.3
  • 6.6
  • 5.4
  • 4.9

Good to know

  • Friendly service
  • Pleasant hotel grounds


    show all


    With a stay at The Cascades Hotel at Sun City Resort in Sun City (Sun City - Pilanesberg National Park), you'll be minutes from Lost City. This 5-star hotel is within the region of Pilanesberg National Park and Mogwase Shopping Center.


    Make yourself at home in one of the 243 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.


    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Encounter the local wildlife with a safari, then enjoy recreational amenities including a casino and a golf course. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). If you're ready for some gaming fun, you can hop on the complimentary casino shuttle.


    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

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    • ATM on-site
    • Business centre
    • Childrens programmes
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Casino
    • Golf
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Complimentary breakfast
    • Coffee shop
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Fitness centre
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Steam room
    • Storage available
    • Free valet parking
    • Free Wi-Fi
    • Terrace/Patio
    Less More



    Guest reviews

    Overall rating

    8.0 Good
    based on 605 reviews
    • 8.3 "Breakfast is good."
    • 6.6 "Service is ok."
    • 6.5 "Average amenities."
    • 6.3 "Food is average."
    • 5.9 "Average comfort."
    • 5.4 "Pool is mediocre."
    • 4.9 "Not very clean."
    • 4.8 "Rooms are not good."
    • 4.1 "Value below average."
    • 1.9 "Disappointing internet connection."
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    Overall rating

    8.2 Excellent
    based on 242 reviews
    • 8.7 "Breakfast is good."
    • 7.1 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 6.7 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.9 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 5.4 "Vibe was decent."
      6.5 "65% thought the atmosphere was somewhat friendly."
    • 5.3 "Location is acceptable."
    • 5.2 "Pool is mediocre."
    • 4.7 "Not very clean."
    • 4.3 "Value below average."
    • 2.0 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 356 reviews
    • 8.1 "Breakfast is good."
    • 6.5 "Service is ok."
      7.0 "70% said the reception staff was great."
      6.1 "Only 61% thought the service was professional."
    • 6.0 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 6.0 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
    • 5.9 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 4.9 "Not very clean."
      3.6 "64% thought it was rather dirty."
    • 4.7 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."
      2.3 "77% complained about the bathroom."
      2.5 "For 75%, the rooms looked old."
      0.9 "91% found problems with the furniture."
    • 4.7 "Inconvenient location."
    • 4.4 "Value below average."
    • 1.9 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    based on 6 reviews
    • 8.2 "Breakfast is good."
    • 6.9 "Service is ok."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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