Overview

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Hotel Serenella

Via Staffalo 1, 25019 Sirmione, Lombardy, Italy
+39 030 916 010

€88+

Overall guest ratings

7.9/10 Good
based on 1,084 reviews

Review highlights

  • 10.0
  • 9.0
  • 8.6
  • 4.6

Good to know

  • Friendly service

Nearby

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    AMENITIES

    • Internet
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Safe
    • Fitness centre
    • Free parking
    • Private beach
    • Storage available
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    based on 1,084 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "100% loved the sauna."
    • 9.0 "Excellent breakfast."
    • 8.6 "Location is great."
      9.6 "City centre within easy reach, said 96%."
      10.0 "100% thought parking was inexpensive."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.4 "Management was excellent, said 74%."
      8.0 "80% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 6.6 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 4.6 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      2.8 "72% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      2.5 "75% criticized the small bathroom."
      1.7 "83% thought they were poorly maintained."
      3.1 "Air conditioning was criticized by 69%."
      3.1 "69% thought the tv was sub-standard."
      4.4 "56% said the bathroom was dirty."
    • 3.9 "Not very comfortable."
      2.8 "72% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      2.5 "75% criticized the small bathroom."
      3.1 "Air conditioning was criticized by 69%."
    • 1.5 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 964 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "100% loved the sauna."
    • 8.8 "Breakfast is good."
    • 8.7 "Location is great."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% thought parking was inexpensive."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "Management was excellent, said 79%."
      7.9 "79% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 6.4 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 4.2 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      2.8 "72% said rooms were small."
      3.1 "69% didn't like the uncomfortable beds."
      4.4 "For 56%, the rooms looked old."
      1.8 "82% thought they were poorly maintained."
      3.6 "Air conditioning was criticized by 64%."
      2.3 "77% criticized the small bathroom."
    • 3.8 "Not very comfortable."
      2.8 "72% said rooms were small."
      3.1 "69% didn't like the uncomfortable beds."
      3.6 "Air conditioning was criticized by 64%."
      2.3 "77% criticized the small bathroom."
    • 1.7 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    based on 108 reviews
    • 9.1 "Excellent breakfast."
    • 8.4 "Location is great."
    • 8.3 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.6 "Management was excellent, said 76%."
    • 6.9 "Vibe was decent."
    • 6.7 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 4.6 "Rooms are not good."
      3.0 "70% said rooms were small."
      3.3 "67% didn't like the uncomfortable beds."
    • 3.7 "Not very comfortable."
      3.0 "70% said rooms were small."
      3.3 "67% didn't like the uncomfortable beds."
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    Overall rating

    7.4 Good
    based on 10 reviews
    • 9.0 "Excellent breakfast."
    • 8.7 "Location is great."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly service"
    data provided by TrustYou

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