Overview

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Hotel Serenella

Via Staffalo 1, 25019 Sirmione, Lombardy, Italy
+39 030 916 010

€90+

Overall guest ratings

7.9/10 Good
based on 1,112 reviews

Review highlights

  • 10.0
  • 9.1
  • 8.7
  • 4.6

Good to know

  • Friendly service
  • Nice sauna

Nearby

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    AMENITIES

    • Internet
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Safe
    • Fitness centre
    • Free parking
    • Private beach
    • Storage available
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 1,112 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "100% loved the sauna."
    • 9.1 "Excellent breakfast."
    • 8.7 "Location is great."
      9.6 "City centre within easy reach, said 96%."
      10.0 "100% thought parking was inexpensive."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.6 "Management was excellent, said 76%."
      8.4 "84% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 6.9 "Average cleanliness."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 4.6 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      2.8 "72% said rooms were small."
      2.1 "79% didn't like the uncomfortable beds."
      3.9 "For 61%, the rooms looked old."
      2.6 "74% thought they were poorly maintained."
      3.4 "Air conditioning was criticized by 66%."
      1.4 "86% criticized the small bathroom."
      1.5 "85% thought the tv was sub-standard."
      2.9 "71% had problems with the shower."
    • 3.4 "Not very comfortable."
      2.8 "72% said rooms were small."
      2.1 "79% didn't like the uncomfortable beds."
      3.4 "Air conditioning was criticized by 66%."
      1.4 "86% criticized the small bathroom."
    • 1.9 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 978 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "100% loved the sauna."
    • 9.0 "Excellent breakfast."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.1 "Management was excellent, said 81%."
      8.5 "85% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 8.7 "Location is great."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% thought parking was inexpensive."
    • 6.8 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 4.2 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      3.0 "70% said rooms were small."
      2.1 "79% didn't like the uncomfortable beds."
      3.3 "For 67%, the rooms looked old."
      2.3 "77% thought they were poorly maintained."
      3.7 "Air conditioning was criticized by 63%."
      1.4 "86% criticized the small bathroom."
      2.7 "73% had problems with the shower."
      1.5 "85% thought the tv was sub-standard."
    • 3.7 "Not very comfortable."
      3.0 "70% said rooms were small."
      2.1 "79% didn't like the uncomfortable beds."
      3.7 "Air conditioning was criticized by 63%."
      1.4 "86% criticized the small bathroom."
    • 2.0 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.4 Good
    based on 122 reviews
    • 9.1 "Excellent breakfast."
    • 8.5 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.6 "Management was excellent, said 76%."
    • 8.3 "Location is great."
    • 6.9 "Vibe was decent."
    • 6.8 "Average cleanliness."
      7.0 "70% said rooms were clean."
    • 4.6 "Rooms are not good."
      2.8 "72% said rooms were small."
      2.1 "79% didn't like the uncomfortable beds."
    • 3.2 "Quite uncomfortable."
      2.8 "72% said rooms were small."
      2.1 "79% didn't like the uncomfortable beds."
    View all review categories

    Overall rating

    7.4 Good
    based on 11 reviews
    • 9.1 "Excellent breakfast."
    • 8.8 "Location is great."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly service"
    "Nice sauna"
    data provided by TrustYou

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