Hotels near Sheperd Hill Regional HS Prom

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Pros: Everything perfect and arrive to destination on perfect time.

Cons: All positive.

Pros: Staff were professional and polite.

Cons: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Cons: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Cons: Connection flight was only 30 min, plus the 1st flight was delayed... Causing I missed the 2 nd flight

Pros: Crew was friendly and engaging

Cons: I wiped down my seat area to clean it. It would be nice to know what Delta is doing as well.

Cons: Despite the fact that I fell skiing and broke my elbow, requiring surgery, for which I sent a copy of the medical procedures, Aeromexico was the ONLY part of my trip, other flights and hotels, that refused to offer me a change of date option. Terrible customer service.

Pros: Being on time

Cons: Nothing you guys did great thankyou so much.

Cons: Still don’t have my luggage yet

Pros: The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into

Cons: Nothing,just the seats. Cleanliness was perfect

Pros: Yes

Cons: Nothing. Flight was amazing

Pros: The plane size & comfort was excellent. The staff were very friendly

Cons: N/A

Pros: Trip was canceled

Cons: Trip was canceled without costumer exchange or rebooked

Pros: We were the only customers in business class, which was nice. Lots of attention from the crew, and food was good.

Cons: Ummm, THAT was "business class"? Same seats as economy, with middle seat blocked off. Limited recline, no entertainment, no comfort seats. Nice meal, nice drinks, nice service...but I'm a little stunned that a European airline would call this kind of seating "business class". Only thing that separated it from economy class was a curtain, and middle seats blocked off.

Cons: Severe turbulence and many of the Egyptian passengers didn't understand the announcements and were getting up

Cons: Very cramped seating, the 5 hour layover in Frankfort was rough, When we landed after 9 hours I wanted to use the restroom and the stewardess said we had to exit the plane immediately