Overview

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Twelve at Hengshan, a Luxury Collection Hotel, Shanghai
Top Luxury Hotel

12 Hengshan Road, Shanghai 200031, China
+86 213 338 3888

€177+

Overall guest ratings

9.1/10 Excellent
based on 1579 reviews

Review highlights

  • 9.8
  • 9.6
  • 6.8
  • 4.4

Good to know

  • Nice building
  • Friendly atmosphere
  • Impressive bathroom
  • Luxurious Hotel

Nearby

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    About

    Located in vibrant Shanghai’s cosmopolitan area, Twelve at Hengshan is surrounded by restaurants, cafés, boutiques, galleries, and restored art-deco buildings. Experience a haven of urban chic on the renowned tree-lined Hengshan Road. Traditional Chinese hospitality melds with contemporary amenities. Work out in our state-of-the-art health club, enjoy a refreshing swim in the heated indoor pool, be pampered in the spa, and savor authentic Cantonese and Western cuisines. From intimate accommodations to the lavish Presidential Suite, 171 exquisitely furnished guest rooms—some with balconies—offer a retreat from Shanghai’s bustle. Stylish design and thoughtful touches create an atmosphere of distinguished opulence.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Tennis
    • Cable or satellite TV
    • Coffee shop
    • Airport shuttle
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

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    Couples
    Solo

    Overall rating

    9.2 Excellent
    Based on 1,646 reviews

    Wellness Area
    9.8

    Location
    9.6

    Vibe
    9.4

    Pool
    9.3

    Amenities
    8.7

    Breakfast
    8.2

    Comfort
    8.0

    Room
    7.4

    Service
    7.4

    Bar and Beverages
    6.8

    WiFi
    4.4

    Overall rating

    9.3 Excellent
    Based on 641 reviews

    Location
    9.6

    Pool
    9.4

    Vibe
    9.3

    Amenities
    8.8

    Breakfast
    8.1

    Comfort
    8.0

    Room
    7.4

    Bar and Beverages
    7.1

    Service
    7.0

    Overall rating

    9.3 Excellent
    Based on 543 reviews

    Location
    9.4

    Vibe
    9.2

    Amenities
    8.7

    Breakfast
    8.3

    Comfort
    7.7

    Service
    7.3

    Room
    7.2

    Bar and Beverages
    6.0

    Overall rating

    9.5 Excellent
    Based on 296 reviews

    Wellness Area
    9.8

    Location
    9.7

    Vibe
    9.4

    Pool
    9.4

    Amenities
    8.9

    Breakfast
    8.3

    Comfort
    8.2

    Food
    8.0

    Service
    7.7

    Room
    7.5

    Bar and Beverages
    7.2

    Overall rating

    9.1 Excellent
    Based on 164 reviews

    Location
    9.6

    Vibe
    9.2

    Amenities
    8.7

    Comfort
    8.2

    Breakfast
    7.7

    Service
    7.4

    Room
    7.0

    Value for money
    6.6

    Bar and Beverages
    6.3

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