Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Mercure Shanghai Royalton
Best Cleanliness

No 789 Wu Yi Rd, Shanghai 200051, China
+86 215 206 8000

€46+

Overall guest ratings

8.4/10 Excellent
based on 5,172 reviews

Review highlights

  • 8.8
  • 7.6
  • 7.4
  • 5.8

Good to know

  • Good accessibility by car
  • Clean rooms
  • Great shopping
  • Friendly atmosphere

Nearby

    show all

    About

    The Mercure Shanghai Royalton is located in the Hongqiao business and shopping district, next to Changning Gymnastics Centre and close to Zhongshan Park. Only a 20 minutes drive from Hongqiao Airport and Hongqiao Train Station. With 239 elegant deluxe guest rooms and suits, hotel is equipped with complete service facilities. Only 5 minutes walking distance to Zhongshan Park metro station with line No. 2, 3, 4 and the famous Cloud Nine Shopping Mall.

    Less More
    accorhotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 5,172 reviews
    • 8.8 "Generally very clean."
      8.7 "87% said rooms were clean."
      8.9 "89% thought it was clean."
      8.0 "80% said the bathroom was clean."
    • 7.6 "Good location."
      7.8 "Easily accessible by car, said 78%."
      9.0 "90% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
      9.6 "96% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
      7.7 "City centre within easy reach, said 77%."
      10.0 "Business sites within easy reach, said 100%."
    • 7.4 "High comfort."
      7.9 "79% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
      7.2 "72% thought it was pleasantly quiet."
      7.9 "79% liked the big bathroom."
    • 6.9 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      5.6 "56% thought the kitchenette was ok."
    • 6.7 "Service is ok."
      5.7 "57% said the reception staff was ok."
      6.8 "Only 68% thought the service was professional."
      6.5 "65% thought the management was tolerable."
    • 5.8 "Breakfast is mediocre."
    • 3.2 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.9 Excellent
    based on 568 reviews
    • 8.8 "Generally very clean."
      8.8 "88% said rooms were clean."
    • 7.7 "Good location."
      7.9 "Easily accessible by car, said 79%."
      8.8 "88% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
      9.1 "91% enjoyed the restaurants & bars nearby."
    • 7.4 "Nice rooms."
      7.8 "78% thought rooms were spacious."
      8.8 "88% said rooms were clean."
      7.8 "78% liked the big bathroom."
      8.3 "83% said the beds were comfortable."
    • 7.3 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 5.7 "Breakfast is mediocre."

    Overall rating

    8.6 Excellent
    based on 724 reviews
    • 7.4 "Good service."
      7.3 "73% thought the service was very professional."
      7.8 "78% found the staff to be very friendly."
    • 7.3 "Good location."
      7.9 "Easily accessible by car, said 79%."
      9.0 "90% liked the proximity to shopping."
    • 6.5 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
    • 5.3 "Breakfast is mediocre."

    Overall rating

    8.6 Excellent
    based on 3,258 reviews
    • 9.4 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.3 "93% thought it was clean."
      8.0 "80% said the bathroom was clean."
    • 8.0 "Location is great."
      8.6 "Easily accessible by car, said 86%."
      8.8 "88% liked the proximity to shopping."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      9.7 "97% enjoyed the restaurants & bars nearby."
      7.7 "City centre within easy reach, said 77%."
    • 7.7 "High comfort."
      7.5 "75% thought rooms were spacious."
      7.6 "76% thought it was pleasantly quiet."
      8.7 "87% said the beds were comfortable."
    • 6.8 "Rooms are ok."
      5.3 "Only 53% thought the furniture was functional."
    • 6.2 "Service is ok."
      5.4 "54% said the reception staff was ok."
      6.3 "Only 63% thought the service was professional."
      6.9 "69% thought the management was tolerable."
    • 5.7 "Breakfast is mediocre."
    • 2.9 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.0 Good
    based on 620 reviews
    • 8.8 "Generally very clean."
      8.7 "87% said rooms were clean."
      9.0 "90% thought it was clean."
    • 7.8 "High comfort."
      8.2 "82% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
      7.4 "74% thought it was pleasantly quiet."
      8.0 "80% liked the big bathroom."
    • 7.5 "Nice rooms."
      8.7 "87% said rooms were clean."
      8.2 "82% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
      8.5 "85% thought the view was good."
      8.0 "80% liked the big bathroom."
    • 7.4 "Good location."
      8.9 "89% liked the proximity to shopping."
      7.1 "Easily accessible by car, said 71%."
      8.0 "City centre within easy reach, said 80%."
    • 7.0 "Good service."
      6.1 "61% said the reception staff was ok."
      6.7 "Only 67% thought the service was professional."
    • 5.6 "Breakfast is mediocre."
    • 3.2 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good accessibility by car"
    "Clean rooms"
    "Great shopping"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:

    Photos
    Map

    Map