Overview

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Jozankei Grand Hotel Zuien

4-328 Jozankeionsen Higashi, Minami-ku, Sapporo 061-2302, Japan
+81 115 982 211

€101+

Overall guest ratings

7.2/10 Good
based on 868 reviews

Review highlights

  • 8.1
  • 7.9
  • 6.3
  • 5.0

Good to know

  • Great menu
  • Spacious rooms

Nearby

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    About

    A great choice for a stay in Sapporo, Jozankei Grand Hotel Zuien features a nightclub. You can visit the spa to indulge in massages, body treatments, or aromatherapy, and La Grandeur serves breakfast and dinner. There are 5 bars/lounges and an indoor pool, and rooms get the details right with deep soaking tubs and slippers.

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Game room
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Cable or satellite TV
    • Night club
    • Concierge service
    • Spa
    • Coffee shop
    • Safe
    • Designated smoking area
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.2 Good
    based on 868 reviews
    • 8.1 "Very nice wellness & sports facilities."
      8.1 "81% loved the sauna."
    • 7.9 "High comfort."
      9.3 "93% thought rooms were spacious."
      8.9 "89% liked the big bathroom."
      7.2 "72% said the beds were comfortable."
    • 7.3 "Good breakfast."
    • 6.8 "Service is ok."
      6.5 "65% said the reception staff was ok."
      5.6 "Housekeeping was ok, according to 56%."
      6.2 "Only 62% were satisfied with the booking process."
    • 6.7 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
    • 6.3 "Location is acceptable."
      6.8 "Parking was ok, according to 68%."
    • 5.0 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.8 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
      4.0 "60% complained about the elevator."
    • 4.3 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 3.3 "Not very clean."
      3.0 "70% said rooms were dirty."
      2.4 "76% thought it was rather dirty."
      1.6 "84% said the bathroom was dirty."
      1.4 "86% said that wellness & sports facilities were unclean."
      3.3 "Unclean dining area, according to 67%."
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    Overall rating

    7.3 Good
    based on 286 reviews
    • 8.1 "Very nice wellness & sports facilities."
    • 7.8 "High comfort."
      9.0 "90% thought rooms were spacious."
      7.5 "75% said the beds were comfortable."
      8.8 "88% liked the big bathroom."
    • 7.0 "Good breakfast."
    • 6.6 "Service is ok."
      5.4 "Housekeeping was ok, according to 54%."
      6.7 "67% said the reception staff was ok."
      6.0 "Only 60% were satisfied with the booking process."
    • 6.5 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
    • 6.5 "Location is acceptable."
    • 3.5 "Not very clean."
      2.9 "71% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
      2.3 "77% thought it was rather dirty."
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    Overall rating

    7.0 Good
    based on 442 reviews
    • 9.6 "Excellent pool."
    • 8.2 "Very nice wellness & sports facilities."
    • 7.3 "Good breakfast."
    • 7.2 "Good service."
      8.6 "86% thought the service was very professional."
    • 6.5 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
    • 6.3 "Location is acceptable."
    • 3.9 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 3.9 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
      4.6 "54% complained about the elevator."
    • 3.2 "Generally quite dirty."
      3.1 "69% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
      2.3 "77% thought it was rather dirty."
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    Overall rating

    7.5 Good
    based on 138 reviews
    • 8.2 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
      8.9 "89% liked the big bathroom."
    • 8.2 "Very nice wellness & sports facilities."
    • 7.2 "Nice rooms."
      9.4 "94% thought rooms were spacious."
      9.2 "92% thought the view was good."
      8.9 "89% liked the big bathroom."
    • 6.5 "Service is ok."
      6.0 "60% said the reception staff was ok."
      5.3 "Housekeeping was ok, according to 53%."
    • 6.5 "Location is acceptable."
    • 4.4 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 3.5 "Not very clean."
      3.2 "68% said rooms were dirty."
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    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Great menu"
    "Spacious rooms"
    data provided by TrustYou
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