Overview

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Palms Inn

3345 Santa Rosa Avenue, Santa Rosa, CA 95407, United States
+1 707 568 1011

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+1 707 568 1011

Overall guest ratings

5.3/10 OK
based on 420 reviews

Review highlights

  • 8.3
  • 8.1
  • 3.8
  • 3.3

Good to know

  • Fair breakfast prices

Nearby

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    AMENITIES

    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    5.3 OK
    based on 420 reviews
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.1 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 5.9 "Location is acceptable."
      6.6 "Only 66% were satisfied with the proximity to shopping."
      6.0 "Parking was ok, according to 60%."
    • 3.8 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      2.9 "71% thought it was rather dirty."
    • 3.3 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      1.0 "90% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      0.4 "96% found problems with the furniture."
      1.3 "87% said the bathroom was dirty."
      1.8 "Air conditioning was criticized by 82%."
      2.3 "77% had problems with the shower."
      1.0 "90% were disappointed with the minibar."
      0.0 "100% criticized the small bathroom."
    • 2.0 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
    • 1.3 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
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    Overall rating

    5.5 OK
    based on 260 reviews
    • 8.4 "Food is delicious."
      10.0 "Yummy desserts, said 100%."
    • 8.0 "Great service."
      7.9 "79% said the reception staff was great."
      9.2 "92% found the staff to be very friendly."
    • 7.5 "Good breakfast."
    • 5.8 "Location is acceptable."
      6.1 "Only 61% were satisfied with the proximity to shopping."
    • 3.9 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 3.2 "Awful rooms."
      4.0 "60% said rooms were dirty."
      1.3 "87% complained about the bathroom."
      0.1 "99% thought they were poorly maintained."
      2.3 "77% had problems with the shower."
      2.2 "Air conditioning was criticized by 78%."
      0.3 "97% found problems with the furniture."
      1.9 "For 81%, the rooms looked old."
    • 2.0 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    View all review categories

    Overall rating

    5.0 OK
    based on 126 reviews
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 8.1 "Breakfast is good."
    • 5.9 "Location is acceptable."
    • 5.4 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 3.8 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 3.6 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      0.1 "99% thought they were poorly maintained."
      0.9 "91% complained about the bathroom."

    Overall rating

    4.8 OK
    based on 4 reviews
    • 3.2 "Awful rooms."

    Overall rating

    5.5 OK
    based on 29 reviews
    • 8.3 "Great service."
    • 6.2 "Location is acceptable."
    • 4.7 "Not very comfortable."
    • 3.1 "Awful rooms."
    Good to know
    "Fair breakfast prices"
    data provided by TrustYou

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