Overview

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The Touchstone Hotel

480 Geary Street, San Francisco, CA 94102, United States
+1 415 771 1600

€91+

Overall guest ratings

7.3/10 Good
based on 2,296 reviews

Review highlights

  • 9.0
  • 9.0
  • 8.2
  • 3.8

Good to know

  • Great reception
  • Friendly service

Nearby

    show all

    AMENITIES

    • Internet
    • Concierge service
    • No smoking
    • Restaurant
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Free Wi-Fi
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 2,296 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      10.0 "Hotel security was great, thought 100%."
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Very good internet connection."
      8.0 "80% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 7.9 "Tasty food."
      7.7 "77% loved the menu selection."
      10.0 "Yummy desserts, said 100%."
    • 6.4 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 3.8 "Rooms are not good."
      1.2 "88% said rooms were small."
      3.3 "67% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      4.0 "Air conditioning was criticized by 60%."
      0.9 "For 91%, the rooms looked old."
      2.9 "71% had problems with the shower."
      1.9 "81% criticized the small bathroom."
      1.7 "83% found problems with the furniture."
      2.9 "71% thought the tv was sub-standard."
      2.8 "72% were unsatisfied with the kitchenette."
    • 3.0 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      2.1 "79% thought it was too noisy."
      4.0 "Air conditioning was criticized by 60%."
      1.9 "81% criticized the small bathroom."
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    Overall rating

    7.1 Good
    based on 757 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 8.5 "Very good internet connection."
    • 7.6 "Tasty food."
      7.7 "77% loved the menu selection."
    • 6.5 "Average value."
    • 6.1 "Breakfast is mediocre."
    • 3.5 "Rooms are not good."
      1.2 "88% said rooms were small."
      3.0 "70% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      4.0 "Air conditioning was criticized by 60%."
      1.8 "82% found problems with the furniture."
      2.8 "72% had problems with the shower."
      4.6 "54% said the bathroom was dirty."
      1.8 "82% criticized the small bathroom."
      3.7 "63% were disappointed with the minibar."
      2.8 "72% thought the tv was sub-standard."
    • 2.6 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      2.0 "80% thought it was too noisy."
      4.0 "Air conditioning was criticized by 60%."
      1.8 "82% criticized the small bathroom."
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    Overall rating

    7.2 Good
    based on 275 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 8.2 "Food is delicious."
    • 6.7 "Breakfast is mediocre."
      5.5 "Breakfast prices were ok, according to 55%."
    • 3.4 "Rooms are not good."
      1.4 "86% said rooms were small."
      3.3 "67% complained about the bathroom."
      4.0 "Air conditioning was criticized by 60%."
      0.8 "For 92%, the rooms looked old."
      0.9 "91% thought they were poorly maintained."
      2.9 "71% had problems with the shower."
    • 2.8 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      2.0 "80% thought it was too noisy."
      4.0 "Air conditioning was criticized by 60%."

    Overall rating

    7.3 Good
    based on 1,262 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Very good internet connection."
      7.8 "78% said the wifi quality was great."
    • 7.8 "Tasty food."
      7.3 "73% loved the menu selection."
    • 6.2 "Breakfast is mediocre."
      5.2 "Breakfast prices were ok, according to 52%."
    • 3.7 "Rooms are not good."
      1.3 "87% said rooms were small."
      3.4 "66% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      3.9 "Air conditioning was criticized by 61%."
      2.1 "79% criticized the small bathroom."
      0.8 "For 92%, the rooms looked old."
      2.6 "74% had problems with the shower."
      3.0 "70% thought the tv was sub-standard."
      1.6 "84% found problems with the furniture."
      2.4 "76% were unsatisfied with the kitchenette."
    • 3.3 "Not very comfortable."
      1.3 "87% said rooms were small."
      2.5 "75% thought it was too noisy."
      3.9 "Air conditioning was criticized by 61%."
      2.1 "79% criticized the small bathroom."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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