Overview

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InterContinental Mark Hopkins San Francisco

999 California Street, San Francisco, CA 94108, United States
+1 415 392 3434

€182+

Overall guest ratings

8.4/10 Excellent
based on 2,050 reviews

Review highlights

  • 8.5
  • 8.4
  • 5.9
  • 5.9

Good to know

  • Friendly atmosphere
  • Friendly service
  • Great view

Nearby

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    About

    As splendid as when it opened in 1926, Mark Hopkins is one of the city’s finest historic San Francisco luxury hotels. It’s ideally located at the crossing of three cable car lines, just minutes from Union Square. Each suite is furnished in a unique, stately style. Breathtaking views of San Francisco combine with fine dining and a signature 100 Martini menu at Top of the Mark restaurant. Described when it opened as ‘architecturally perfect’, this San Francisco luxury hotel remains so today.

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    InterContinental

    AMENITIES

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Babysitting or child care
    • Gift shop
    • Internet (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 2,050 reviews
    • 8.5 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      8.1 "81% liked the proximity to shopping."
      8.9 "Easily accessible by car, said 89%."
      9.3 "Near to public transport, according to 93%."
      7.7 "77% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.8 "Housekeeping was great, according to 88%."
      7.1 "71% were happy with the room service."
      7.3 "73% were impressed by the valet service."
    • 7.1 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 6.8 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 6.2 "Vibe was decent."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
      6.0 "60% found the grounds not bad."
    • 5.9 "Breakfast is mediocre."
    • 4.9 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.2 "Wellness & sports facilities were not very nice."
    • 3.3 "Value below average."
      2.0 "The price was too high for 80%."
      2.8 "72% said the breakfast was too expensive."
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    Overall rating

    8.6 Excellent
    based on 1,045 reviews
    • 8.6 "Great service."
      8.6 "86% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 7.9 "Good location."
    • 7.3 "Nice rooms."
      9.7 "97% thought the view was good."
      7.1 "71% said the beds were comfortable."
      7.3 "73% said rooms were clean."
    • 7.1 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 6.5 "Vibe was decent."
    • 6.0 "Breakfast is mediocre."
    • 5.6 "Food is average."
      5.2 "Only 52% were satisfied with the menu."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.7 "Internet is poor."
      5.0 "50% thought it was adequately priced."
    • 3.1 "Terrible value."
      2.0 "The price was too high for 80%."
      5.0 "50% thought it was adequately priced."
      3.1 "69% said the breakfast was too expensive."
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    Overall rating

    8.1 Excellent
    based on 635 reviews
    • 8.2 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.4 "Housekeeping was great, according to 84%."
    • 7.3 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 6.2 "Vibe was decent."
      7.0 "70% enjoyed the lobby entrance."
    • 6.0 "Average amenities."
      6.0 "60% thought the building was acceptable."
      7.0 "70% enjoyed the lobby entrance."
    • 6.0 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 5.9 "Breakfast is mediocre."
    • 5.5 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 4.7 "Internet is poor."
    • 2.7 "Terrible value."
      2.7 "73% said the breakfast was too expensive."
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    Overall rating

    8.0 Good
    based on 143 reviews
    • 8.6 "Location is great."
    • 8.6 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 6.8 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    • 6.1 "Average comfort."
      7.0 "70% said the beds were comfortable."
    • 6.1 "Vibe was decent."
    • 6.0 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 3.5 "Value below average."
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    Overall rating

    8.1 Excellent
    based on 225 reviews
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 7.0 "Good cleanliness."
      7.0 "70% said rooms were clean."
    • 6.2 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      7.0 "70% said rooms were clean."
    • 5.9 "Vibe was decent."
    • 5.7 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.5 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 5.4 "Breakfast is mediocre."
    • 4.8 "Internet is poor."
    • 3.2 "Terrible value."
      2.4 "76% said the breakfast was too expensive."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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