|"The most comfortable bed and pillows."||(in 9 reviews)|
|"The staff is very nice."||(in 9 reviews)|
|"Beach was nice."||(in 24 reviews)|
|"Poor service."||(in 4 reviews)|
|"Some rooms are nice (building 15)."||(in 7 reviews)|
|"Poor educated staff specially waiters, and entertainment staff."||(in 4 reviews)|
The beach proximity to the beach
Staff is very unfriendly and unprofessional Wardy Sosa and Trinidad from the front desk are extremely unprofessional and had no desire to help us in any way Check in staff at the hotel is very unfriendly and unwelcoming
I liked the beach near by. As well as the city and other turist atraction out of the hotel were close by
Internet (wifi) was not included and to pay for the service was too expensive. I wished they would have charged me in dollars instead of pesos.
Would not recommend
The pool and the beach were beautiful
There was no variety in the food . The entertainment was mediocre. Expresso was only available after 10am which I find ridiculous since espresso is usually drank for breakfast. I've traveled to other resorts in that strip and I prefer Barcelo which is next to Grand Paradise . The front desk receptionists are very rude.
Staff, location, breakfast by the beach
Only their local low grade alcohol was included/one restaurant needed an appointment and the other you had to pay for
This north-coast Dominican Republic resort is part of the exclusive Playa Dorada development in Puerto Plata, a 10-minute walk from a shopping plaza, and less than 4 km (about 2 mi) from the popular Brugal Rum Factory tour.
Based on 631 reviews
Policies vary by room type and provider.