Overview

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Crowne Plaza Chicago Ohare Hotel & Conf Ctr
Top City Hotel

5440 North River Road, Rosemont, IL 60018, United States
+1 847 671 6350

€93+

Overall guest ratings

8.2/10 Excellent
based on 1,645 reviews

Review highlights

  • 8.4
  • 8.1
  • 5.4
  • 4.2

Good to know

  • Good shuttle service
  • Great shopping
  • Good access to airport

Nearby

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    About

    This Crowne Plaza hotel in Rosemont is a standout among all Chicago O'Hare Airport hotels, as we offer up to 55,000 square feet of business meeting space. Our-well equipped Business Center is open 24 hours a day to ensure your business needs are met accordingly. We offer free Wi-Fi throughout our hotel, and our concierge is at your service to direct you to some of the most popular attractions in town, such as the Allstate Arena and Rosemont Theatre. Come visit one of our multiple on-site eateries and cocktail lounge that's perfect for relaxing at the end of a long day or holding impromptu business meetings with colleagues. Whether you're in town for a work event at our Rosemont conference center or visiting Chicago for vacation, our guest rooms are designed to accommodate single and multiple occupants, with amenities such as work desks, flat-screen televisions and gorgeous city views. Rooms range from single suites to executive suites, and we also offer specialty suites for individuals with mobility limitations and special needs.

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    InterContinental

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Cable or satellite TV
    • Coffee shop
    • Free airport shuttle
    • Internet (surcharge)
    • Long-term parking (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 1,645 reviews
    • 8.4 "Very nice wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
    • 8.1 "Great service."
      7.2 "72% said the reception staff was great."
      8.5 "85% were happy with the shuttle service."
      7.0 "70% were happy with the room service."
    • 8.0 "Location is great."
      10.0 "Good access to the airport, said 100%."
      9.4 "94% liked the proximity to shopping."
      8.9 "89% enjoyed the restaurants & bars nearby."
      10.0 "Business sites within easy reach, said 100%."
      9.2 "92% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.1 "Good breakfast."
    • 7.0 "Nice rooms."
      5.4 "For only 54%, the bathroom was ok."
      5.8 "Only 58% said the rooms were modern."
      6.4 "64% thought the bathroom was big enough."
      5.0 "Only 50% thought the shower was ok."
    • 5.4 "Average value."
      5.6 "Breakfast prices were ok, according to 56%."
      6.3 "63% thought it was adequately priced."
    • 4.2 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.7 "For 93%, the lobby entrance was sub-standard."
      3.3 "67% thought the facilities needed updating."
      2.5 "75% complained about the elevator."
    • 3.2 "Bar is disappointing."
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    Overall rating

    8.4 Excellent
    based on 625 reviews
    • 8.1 "Great service."
      8.6 "86% were happy with the shuttle service."
      7.5 "75% said the reception staff was great."
    • 7.9 "Good location."
      10.0 "Good access to the airport, said 100%."
      9.5 "95% liked the proximity to shopping."
    • 7.0 "Nice rooms."
      8.1 "81% said the beds were comfortable."
      8.0 "80% said rooms were clean."
      7.2 "72% thought rooms were spacious."
    • 6.9 "Breakfast is mediocre."
      5.7 "Breakfast prices were ok, according to 57%."
    • 5.1 "Average value."
      5.7 "Breakfast prices were ok, according to 57%."
    • 4.2 "Pool is below average."
    • 3.9 "Internet is poor."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.8 "For 92%, the lobby entrance was sub-standard."
    • 2.9 "Bar is disappointing."
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    Overall rating

    8.1 Excellent
    based on 345 reviews
    • 8.1 "Location is great."
      10.0 "Good access to the airport, said 100%."
      9.5 "95% liked the proximity to shopping."
    • 8.0 "Great service."
      7.1 "71% said the reception staff was great."
    • 7.1 "Good breakfast."
    • 6.5 "Rooms are ok."
    • 5.2 "Average value."
    • 4.5 "Vibe wasn't good."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
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    Overall rating

    8.2 Excellent
    based on 213 reviews
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.3 "Location is great."
      9.4 "94% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
    • 7.3 "Nice rooms."
      8.3 "83% said the beds were comfortable."
      8.0 "80% said rooms were clean."
    • 7.1 "Good breakfast."
    • 6.1 "Average value."
    • 4.4 "Internet is poor."

    Overall rating

    8.2 Excellent
    based on 460 reviews
    • 8.2 "Location is great."
      9.5 "95% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
    • 8.0 "Great service."
      7.1 "71% said the reception staff was great."
      8.4 "84% were happy with the shuttle service."
      7.1 "71% thought the service was very professional."
    • 7.7 "High comfort."
      8.5 "85% said the beds were comfortable."
      8.0 "80% thought rooms were spacious."
    • 7.3 "Nice rooms."
      8.5 "85% said the beds were comfortable."
      8.2 "82% said rooms were clean."
      8.0 "80% thought rooms were spacious."
    • 6.9 "Breakfast is mediocre."
    • 4.5 "Vibe wasn't good."
      3.9 "61% criticized the unstylish hotel."
      0.6 "For 94%, the lobby entrance was sub-standard."
    • 4.3 "Internet is poor."
    • 4.1 "Pool is below average."
    • 3.4 "Bar is not good."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.6 "For 94%, the lobby entrance was sub-standard."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Good shuttle service"
    "Great shopping"
    "Good access to airport"
    data provided by TrustYou

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