Overview

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The Rizen Hotel

Jalan. Raya Puncak KM. 83 Cisarua, Puncak, Indonesia
+62 251 825 1000

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+62 251 825 1000

Overall guest ratings

5.4/10 OK
based on 170 reviews

Review highlights

  • 10.0
  • 9.3
  • 4.5
  • 3.6

Nearby

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    AMENITIES

    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Fitness centre
    • Free parking
    • Free Wi-Fi
    • Terrace/Patio
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    5.4 OK
    based on 170 reviews
    • 10.0 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.3 "Terrific location."
    • 5.3 "Service is ok."
    • 4.5 "Breakfast is below average."
    • 3.6 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
    • 3.0 "Food is inedible."
    • 1.6 "Awful rooms."
      0.5 "95% said rooms were dirty."
      1.3 "87% complained about the bathroom."
      0.0 "100% said the bathroom was dirty."
      0.6 "94% didn't like the uncomfortable beds."
      1.3 "For 87%, the rooms looked old."
    • 1.3 "Generally quite dirty."
      0.5 "95% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
      0.0 "100% thought it was rather dirty."
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    Overall rating

    5.6 OK
    based on 69 reviews
    • 5.3 "Service is ok."
    • 4.8 "Breakfast is below average."
    • 1.6 "Awful rooms."
      0.4 "96% said rooms were dirty."
      1.2 "88% complained about the bathroom."
      0.0 "100% said the bathroom was dirty."
    • 1.2 "Generally quite dirty."
      0.4 "96% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."

    Overall rating

    5.1 OK
    based on 100 reviews
    • 10.0 "Excellent pool."
    • 5.3 "Service is ok."
    • 4.3 "Breakfast is below average."
    • 4.0 "Bad amenities."
    • 3.2 "Food is inedible."
    • 1.6 "Awful rooms."
      0.6 "94% said rooms were dirty."
      1.1 "89% complained about the bathroom."
    • 1.4 "Generally quite dirty."
      0.6 "94% said rooms were dirty."
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