Overview

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Palace Hotel

Jl. Raya Cipanas - Puncak, Puncak 43253, Indonesia
+62 263 524 100

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+62 263 524 100

Overall guest ratings

6.6/10 Good
based on 1,321 reviews

Review highlights

  • 7.3
  • 6.8
  • 4.8
  • 4.5

Good to know

  • Clean hotel facilities

Nearby

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    About

    When visiting Cipanas, Palace Hotel is a great choice to consider. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Flamboyan Cafe, which serves Indonesian cuisine and is open for breakfast, lunch, and dinner. Flat-screen TVs, minibars, and slippers are offered in all rooms.

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    Hotels.com

    AMENITIES

    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Fitness centre
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
    • Babysitting or child care
    • Child pool
    • Tennis
    • Air-conditioned
    • Coffee shop
    • Safe
    • Steam room
    • Non-smoking rooms available
    • Cable or satellite TV
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.6 Good
    based on 1,321 reviews
    • 7.3 "Good location."
      8.3 "Easily accessible by car, said 83%."
    • 6.8 "Service is ok."
      6.0 "Only 60% thought the service was professional."
    • 6.6 "Breakfast is mediocre."
    • 5.0 "Average value."
    • 4.8 "Not very clean."
      3.1 "69% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      2.9 "Unclean dining area, according to 71%."
    • 4.5 "Not very comfortable."
      2.6 "Air conditioning was criticized by 74%."
      2.6 "74% didn't like the uncomfortable beds."
      2.7 "73% thought it was too noisy."
    • 4.3 "Vibe wasn't good."
      4.1 "Unfriendly atmosphere, according to 59%."
      2.5 "75% criticized the unstylish hotel."
    • 3.8 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      2.6 "Air conditioning was criticized by 74%."
      2.6 "74% didn't like the uncomfortable beds."
      1.2 "88% said the bathroom was dirty."
      1.2 "For 88%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
      2.1 "79% found problems with the furniture."
    • 1.6 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    6.1 Good
    based on 515 reviews
    • 7.3 "Good location."
    • 6.6 "Breakfast is mediocre."
    • 6.4 "Service is ok."
    • 4.8 "Value below average."
    • 4.2 "Not very clean."
      2.9 "71% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
    • 3.9 "Not very comfortable."
      2.4 "Air conditioning was criticized by 76%."
      2.5 "75% didn't like the uncomfortable beds."
    • 3.8 "Vibe wasn't good."
      3.6 "Unfriendly atmosphere, according to 64%."
      2.1 "79% criticized the unstylish hotel."
    • 3.2 "Awful rooms."
      2.4 "Air conditioning was criticized by 76%."
      2.9 "71% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      2.5 "75% didn't like the uncomfortable beds."
      1.2 "88% said the bathroom was dirty."
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    Overall rating

    6.2 Good
    based on 752 reviews
    • 7.2 "Good location."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Service is ok."
    • 5.0 "Average value."
    • 4.4 "Not very clean."
      2.6 "74% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    • 4.4 "Vibe wasn't good."
      4.1 "Unfriendly atmosphere, according to 59%."
    • 4.2 "Not very comfortable."
      2.6 "Air conditioning was criticized by 74%."
      2.3 "77% thought it was too noisy."
      2.5 "75% didn't like the uncomfortable beds."
    • 3.4 "Rooms are not good."
      2.6 "74% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      2.6 "Air conditioning was criticized by 74%."
      0.9 "91% said the bathroom was dirty."
      2.5 "75% didn't like the uncomfortable beds."
    • 1.6 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    6.0 OK
    based on 52 reviews
    • 6.7 "Service is ok."
    • 4.8 "Not very clean."
      3.2 "68% said rooms were dirty."
    • 4.4 "Not very comfortable."
    • 3.8 "Rooms are not good."
      3.2 "68% said rooms were dirty."
    Good to know
    "Clean hotel facilities"
    data provided by TrustYou
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