Overview

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Surterra Apart Hotel

Avenida Padre Harter, 175, Puerto Montt, Chile
+56 6534 3443

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+56 6534 3443

Overall guest ratings

8.0/10 Good
based on 416 reviews

Review highlights

  • 8.6
  • 7.6
  • 4.5
  • 3.8

Good to know

  • Good kitchenette

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    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 416 reviews
    • 8.6 "Location is great."
      9.3 "Great parking, according to 93%."
      9.0 "90% liked the proximity to shopping."
    • 7.6 "Good service."
      10.0 "100% thought the service was very professional."
    • 6.3 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
    • 5.9 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      5.6 "Only 56% thought the furniture was functional."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 4.5 "Breakfast is below average."
    • 3.8 "Internet is poor."
    • 1.4 "Food is inedible."
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    Overall rating

    8.0 Good
    based on 270 reviews
    • 8.7 "Location is great."
      9.2 "Great parking, according to 92%."
    • 7.4 "Good service."
      10.0 "100% thought the service was very professional."
      7.0 "70% said the reception staff was great."
    • 6.2 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
    • 5.8 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      6.8 "68% thought the kitchenette was ok."
    • 1.6 "Food is inedible."

    Overall rating

    8.0 Good
    based on 128 reviews
    • 8.4 "Location is great."
    • 7.8 "Good service."
    • 6.1 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
    • 5.8 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
    • 4.2 "Breakfast is below average."

    Overall rating

    8.2 Excellent
    based on 16 reviews
    • 6.6 "Average comfort."
    • 6.1 "Rooms are ok."
    Good to know
    "Good kitchenette"
    data provided by TrustYou
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