Overview

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Platinum Yucatan Princess All Suites & Spa Resort

Prolongacion 5ta Avenida, 77710 Playa del Carmen, QR, Mexico
+52 984 877 3500

€119+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

7.8/10 Good
based on 959 reviews

Review highlights

  • 8.5
  • 8.3
  • 8.0
  • 6.3

Good to know

  • Great menu
  • Friendly service
  • Clean hotel facilities
  • Modern Hotel

Nearby

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    About

    With a stay at Platinum Yucatan Princess Adults Only - All inclusive in Playa del Carmen, you'll be on the beach and convenient to Gran Coral Golf and El Camaleon Golf Club. This 4.5-star resort is within close proximity of 28 de Julio Square and Guadalupe Church.

    Rooms

    Make yourself at home in one of the 472 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 13 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 5 restaurants, or stay in and take advantage of 24-hour room service. When you are in need of a refreshing drink, visit a poolside bar or one of 8 bars/lounges, or 2 swim-up bars. For your convenience, a complimentary breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and a meeting room. Free self parking is available onsite.

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    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 hour front desk
    • Night club
    • Sauna
    • Free parking
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Cable or satellite TV
    • Air-conditioned
    • Safe
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 959 reviews
    • 8.5 "Location is great."
    • 8.3 "Amenities are good."
    • 8.0 "Great service."
    • 7.5 "Nice rooms."
    • 7.2 "Tasty food."
    • 6.3 "Beach is so-so."
    • 4.5 "Internet is poor."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 930 reviews
    • 8.5 "Location is great."
      8.8 "88% appreciated the closeness to the beach."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
    • 7.7 "Nice rooms."
      9.6 "96% thought rooms were spacious."
      7.5 "75% said the beds were comfortable."
      7.9 "79% enjoyed the shower."
      9.2 "92% appreciated the modern rooms."
    • 7.2 "Tasty food."
      7.2 "72% enjoyed the fish/seafood dishes."
    • 6.4 "Beach is so-so."
    • 4.4 "Internet is poor."
      2.9 "71% said the wifi quality was bad."

    Overall rating

    8.2 Excellent
    based on 28 reviews
    • 8.3 "Great service."
    • 7.0 "Tasty food."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Great menu"
    "Friendly service"
    "Clean hotel facilities"
    "Modern Hotel"
    data provided by TrustYou

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