Overview

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Paradisus Playa del Carmen La Esmeralda
Best Dining Experience

5a Avenida esq. calle 112 Lote 2, 77719 Playa del Carmen, QR, Mexico
+52 984 877 3900

€293+

Overall guest ratings

9.1/10 Excellent
based on 655 reviews

Review highlights

  • 9.6
  • 9.0
  • 8.7
  • 6.3

Good to know

  • Friendly atmosphere
  • Friendly service
  • Nice building
  • Spacious rooms

Nearby

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    About

    When you stay at Paradisus Playa del Carmen La Esmeralda All Inclusive in Playa del Carmen, you'll be on the beach and close to Guadalupe Church and El Camaleon Golf Club. This 4.5-star resort is within close proximity of Canibal Royal Beach Club and Coco Beach.

    Rooms

    Make yourself at home in one of the 512 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have rainfall showerheads and designer toiletries.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Enjoy a meal at one of the resort's dining establishments, which include 14 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. When you are in need of a refreshing drink, visit a poolside bar or one of 11 bars/lounges, or 4 swim-up bars.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 25000 square feet (2323 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Non-smoking rooms available
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Childrens programmes
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Game room
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Sauna
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 655 reviews
    • 9.6 "Excellent amenities."
    • 9.0 "World class service."
    • 8.7 "Food is delicious."
    • 8.4 "Vibe was good."
    • 8.3 "Location is great."
    • 6.3 "Beach is so-so."
    • 6.0 "Breakfast is mediocre."
    View all review categories

    Overall rating

    9.5 Excellent
    based on 117 reviews
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 7.8 "Nice rooms."

    Overall rating

    9.0 Excellent
    based on 537 reviews
    • 9.6 "Excellent amenities."
      9.6 "96% found the grounds to be nice."
      9.5 "95% thought the building was wonderful."
      9.0 "90% loved the facilities for kids."
    • 9.2 "Perfectly clean."
      10.0 "100% thought it was clean."
    • 8.8 "Great service."
    • 8.7 "Vibe was good."
      8.0 "80% enjoyed the friendly atmosphere."
    • 8.6 "Food is delicious."
    • 6.2 "Beach is so-so."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Nice building"
    "Spacious rooms"
    data provided by TrustYou

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