Overview

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La Tortuga Hotel & Spa - Adults Only
Best Dining Experience

Av 10 Esq. Calle 14, 77710 Playa del Carmen, QR, Mexico
+52 984 873 1484

€81+

Overall guest ratings

8.4/10 Excellent
based on 776 reviews

Review highlights

  • 9.1
  • 9.0
  • 6.4
  • 5.7

Good to know

  • Comfortable beds
  • Friendly service
  • Great shopping

Nearby

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    About

    When you stay at La Tortuga Hotel & Spa - Adults Only, you'll be within a 15-minute drive of El Camaleon Golf Club and Xcaret Eco Theme Park. Guests can indulge in facials at the spa, and Italian cuisine is served at Como Como Osteria, which is open for breakfast, lunch, and dinner. An outdoor pool and a poolside bar are other highlights, and rooms offer minibars and room service.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Gift shop
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Adults only
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 776 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      10.0 "Lovely bar service, according to 100%."
      9.3 "Housekeeping was great, according to 93%."
      10.0 "100% found the restaurant service to be one of the best."
      7.0 "Management was excellent, said 70%."
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.4 "94% appreciated the closeness to the beach."
      8.8 "88% enjoyed the restaurants & bars nearby."
      8.6 "86% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      7.5 "Easily accessible by car, said 75%."
    • 8.5 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.1 "Food is delicious."
      9.7 "97% loved the dining experience."
      8.3 "83% loved the menu selection."
    • 7.4 "Good pool."
    • 6.4 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      5.0 "Only 50% thought the pool was clean."
    • 5.7 "Average comfort."
    • 5.5 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      6.6 "Only 66% found the balcony ok."
    • 3.6 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 721 reviews
    • 9.1 "Terrific location."
      9.3 "93% appreciated the closeness to the beach."
      8.6 "86% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      7.0 "Management was excellent, said 70%."
      10.0 "Lovely bar service, according to 100%."
    • 8.4 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 7.1 "Good pool."
    • 5.9 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.8 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      6.4 "Only 64% found the balcony ok."
    • 3.3 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 23 reviews
    • 9.1 "Terrific location."
    • 9.0 "World class service."

    Overall rating

    8.7 Excellent
    based on 31 reviews
    • 9.2 "World class service."
    • 9.0 "Terrific location."
    • 8.5 "Breakfast is good."
    • 7.8 "Good pool."
    • 5.6 "Rooms are ok."
    • 5.6 "Average comfort."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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