Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

La Tortuga Hotel & Spa - Adults Only

Av 10 Esq. Calle 14, 77710 Playa del Carmen, QR, Mexico
+52 984 873 1484


Check in
Check out

Overall guest ratings

8.4/10 Excellent
based on 765 reviews
See all reviews

Review highlights

  • 9.1
  • 9.1
  • 8.8
  • 5.6

Good to know

  • Comfortable beds
  • Friendly service


    show all


    With a stay at La Tortuga Hotel & Spa - Adults Only, you'll be centrally located in Playa del Carmen, steps from Nuestra Senora del Carmen Catholic Church and minutes from Quinta Alegria. This spa hotel is within close proximity of Central Square and Riviera Art Gallery.


    Make yourself at home in one of the 51 air-conditioned rooms featuring minibars. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.


    Pamper yourself with a visit to the spa, which offers body treatments and facials. You can take advantage of recreational amenities such as an outdoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.


    Grab a bite to eat at the hotel's restaurant, where you can take in a garden view, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary cooked-to-order breakfast is served daily.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

    Less More Hotels.com


    • Complimentary breakfast
    • Free Wi-Fi
    • Gift shop
    • Car hire
    • Concierge service
    • Laundry service
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Wedding services
    • Pets allowed on request. Charges may apply.
    Less More



    Guest reviews

    Overall rating

    8.4 Excellent
    based on 765 reviews
    • 9.1 "Food is to die for."
    • 9.1 "Terrific location."
    • 8.8 "Great service."
    • 8.2 "Breakfast is good."
    • 8.0 "Pool is good."
    • 5.6 "Rooms are ok."
    • 2.8 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 696 reviews
    • 9.0 "Food is to die for."
    • 8.8 "Location is great."
      9.5 "95% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 8.0 "Pool is good."
    • 5.5 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 2.6 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.9 Excellent
    based on 7 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."

    Overall rating

    8.6 Excellent
    based on 61 reviews
    • 9.1 "Food is to die for."
    • 9.1 "Terrific location."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.4 "Breakfast is good."
    • 8.2 "Pool is good."
    • 6.6 "Vibe was decent."
    • 6.0 "Rooms are ok."
    • 5.8 "Average comfort."
    View all review categories
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


    Would you like to save as your currency permanently or for this visit only?