Overview

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Koox Playa Hotel

Avenida 1ra entre calle 12 y 14, 77710 Playa del Carmen, QR, Mexico
+52 984 803 2727

€44+

Overall guest ratings

6.7/10 Good
based on 130 reviews

Review highlights

  • 9.4
  • 8.4
  • 4.7
  • 3.5

Good to know

  • Good restaurants & bars in the area
  • Great shopping

Nearby

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    About

    Situated in Centro, this hotel is within a 5-minute walk of Quinta Alegria and Nuestra Senora del Carmen Catholic Church. Riviera Art Gallery and Pier Navega are also within 10 minutes.

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Room service
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Laundry service
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    based on 130 reviews
    • 9.4 "Excellent value."
    • 8.4 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 7.4 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 4.7 "Not very clean."
      4.7 "53% said rooms were dirty."
      4.4 "56% said the bathroom was dirty."
    • 3.5 "Vibe wasn't good."
      0.0 "100% criticized the unstylish hotel."
    • 3.5 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      2.4 "76% didn't like the uncomfortable beds."
      4.7 "53% said rooms were dirty."
      4.4 "56% said the bathroom was dirty."
      1.4 "86% thought they were poorly maintained."
      2.5 "75% thought the tv was sub-standard."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
    • 2.3 "Quite uncomfortable."
      2.0 "80% thought it was too noisy."
      2.4 "76% didn't like the uncomfortable beds."
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    Overall rating

    6.5 Good
    based on 79 reviews
    • 8.3 "Location is great."
    • 7.4 "Good service."
    • 3.4 "Rooms are not good."
    • 2.8 "Quite uncomfortable."
      2.5 "75% thought it was too noisy."

    Overall rating

    6.1 Good
    based on 50 reviews
    • 8.5 "Location is great."
    • 7.2 "Good service."
    • 3.9 "Vibe wasn't good."
    • 3.3 "Rooms are not good."
    • 2.1 "Quite uncomfortable."
      1.6 "84% thought it was too noisy."
    Good to know
    "Good restaurants & bars in the area"
    "Great shopping"
    data provided by TrustYou

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