Overview

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Koox Playa Hotel

Avenida 1ra entre calle 12 y 14, 77710 Playa del Carmen, QR, Mexico
+52 984 803 2727

€52+

Overall guest ratings

6.6/10 Good
based on 133 reviews

Review highlights

  • 9.7
  • 8.9
  • 3.8
  • 3.0

Good to know

  • Good restaurants & bars in the area
  • Great shopping

Nearby

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    About

    Situated in Centro, this hotel is within a 5-minute walk of Quinta Alegria and Nuestra Senora del Carmen Catholic Church. Riviera Art Gallery and Pier Navega are also within 10 minutes.

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Room service
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Laundry service
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    based on 129 reviews
    • 9.7 "Excellent value."
    • 8.9 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 6.7 "Service is ok."
    • 3.8 "Not very clean."
      3.7 "63% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
    • 3.0 "Awful rooms."
      1.3 "87% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
      1.8 "82% didn't like the uncomfortable beds."
      1.0 "90% thought the tv was sub-standard."
      1.1 "89% thought they were poorly maintained."
    • 2.9 "Horrible vibe."
      3.2 "Unfriendly atmosphere, according to 68%."
    • 1.3 "Quite uncomfortable."
      0.4 "96% thought it was too noisy."
      1.8 "82% didn't like the uncomfortable beds."
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    Overall rating

    6.9 Good
    based on 56 reviews
    • 8.9 "Location is great."
    • 6.8 "Service is ok."
    • 3.2 "Awful rooms."
    • 1.8 "Quite uncomfortable."

    Overall rating

    6.4 Good
    based on 72 reviews
    • 8.7 "Location is great."
    • 6.4 "Service is ok."
    • 3.6 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 3.4 "Vibe wasn't good."
    • 2.7 "Awful rooms."
      3.4 "66% said rooms were dirty."
    • 1.1 "Quite uncomfortable."
      0.3 "97% thought it was too noisy."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good restaurants & bars in the area"
    "Great shopping"
    data provided by TrustYou

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