Overview

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Iberostar Paraiso del Mar
Best Housekeeping Staff

Carretera Chetumal-Puerto Juarez Km 309, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2800

€158+

Overall guest ratings

8.9/10 Excellent
based on 406 reviews

Review highlights

  • 9.3
  • 9.1
  • 9.1
  • 5.4

Good to know

  • Recreation staff is nice
  • Pleasant hotel grounds
  • Friendly service
  • Clean hotel facilities

Nearby

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    About

    At Iberostar Paraiso Del Mar All Inclusive, you'll have access to onsite scuba diving, snorkeling, and windsurfing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body treatments. El Mercado, one of 7 restaurants, serves international cuisine and is open for dinner. 4 bars/lounges and a nightclub are other highlights at this all-inclusive resort, and rooms offer free minibar items and balconies.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Internet
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Free parking
    • Pool table
    • Private beach
    • Designated smoking area
    • Non-smoking rooms available
    • Business centre
    • Child-friendly
    • Concierge service
    • Laundry facilities
    • Meeting/Banquet facilities
    • Child pool
    • Tennis
    • Cable or satellite TV
    • Safe
    • Sauna
    • Pets not allowed
    • Steam room
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 406 reviews
    • 9.3 "Perfectly clean."
      8.7 "87% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.1 "Excellent amenities."
      9.1 "91% found the grounds to be nice."
      9.4 "94% thought the building was wonderful."
      8.0 "80% enjoyed the lobby entrance."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the recreation staff was great."
      9.7 "97% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
      7.9 "79% found the restaurant service to be one of the best."
      10.0 "100% said the concierge service was amazing."
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to shopping."
      8.7 "87% liked the proximity to sightseeing."
      8.6 "86% appreciated the closeness to the beach."
    • 8.3 "Breakfast is good."
    • 5.4 "Internet is average."
      5.7 "57% thought it was adequately priced."

    Overall rating

    8.8 Excellent
    based on 227 reviews
    • 9.5 "Perfectly clean."
      10.0 "100% thought it was clean."
    • 9.2 "Excellent amenities."
      9.2 "92% found the grounds to be nice."
      9.3 "93% thought the building was wonderful."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% said the recreation staff was great."
      9.6 "96% thought the service was very professional."
    • 8.8 "Location is great."
    • 8.7 "Rooms are great."
      10.0 "100% thought rooms were spacious."
      8.1 "81% were happy with the bathroom."

    Overall rating

    9.3 Excellent
    based on 178 reviews
    • 9.4 "Perfectly clean."
      10.0 "100% thought it was clean."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% said the recreation staff was great."
      9.7 "97% thought the service was very professional."
    • 9.1 "Excellent amenities."
      9.0 "90% found the grounds to be nice."
      9.5 "95% thought the building was wonderful."
    • 8.7 "Location is great."
    • 8.1 "Rooms are great."
      10.0 "100% thought rooms were spacious."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Recreation staff is nice"
    "Pleasant hotel grounds"
    "Friendly service"
    "Clean hotel facilities"
    data provided by TrustYou

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