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Iberostar Grand Hotel Paraiso

Carretera Chetumal - Puerto Juarez, Km. 309, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2800


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Overall guest ratings

9.5/10 Excellent
based on 623 reviews
See all reviews

Review highlights

  • 9.5
  • 9.4
  • 9.4
  • 5.7

Good to know

  • Great menu
  • Pleasant hotel grounds
  • Friendly atmosphere
  • Recreation staff is nice


    show all


    With a stay at Iberostar Grand Hotel Paraiso All Inclusive in Playa del Carmen, you'll be on the beach and close to El Manglar Golf Course and Maroma Beach. This 4.5-star resort is within the region of Tres Rios Ecopark and El Camaleon Golf Club.


    Make yourself at home in one of the 310 air-conditioned rooms featuring refrigerators and iPod docking stations. Rooms have private balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have jetted bathtubs and hair dryers.


    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. Additional amenities at this resort include complimentary wireless Internet access, gift shops/newsstands, and wedding services.


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 6 restaurants, or stay in and take advantage of 24-hour room service. While enjoying a refreshing dip in the resort pool, you can order your favorite drink at the poolside bar.

    Business, Other Amenities

    Featured amenities include a business center and multilingual staff. Event facilities at this resort consist of a conference center and meeting rooms. Free valet parking is available onsite.

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    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Room service
    • ATM on-site
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Sauna
    • Non-smoking rooms available
    • Beachfront
    • Business centre
    • Gift shop
    • Meeting/Banquet facilities
    • Golf
    • Cable or satellite TV
    • Safe
    • Pets not allowed
    • Free parking
    • Steam room
    • Free valet parking
    • Wedding services
    • Terrace/Patio
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    Guest reviews

    Overall rating

    9.5 Excellent
    based on 623 reviews
    • 9.5 "World class service."
    • 9.4 "Excellent wellness & sports facilities."
    • 9.4 "Excellent amenities."
    • 9.3 "Perfectly clean."
    • 9.3 "Incredible bar."
    • 5.7 "Internet is average."

    Overall rating

    9.6 Excellent
    based on 554 reviews
    • 9.5 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% said the recreation staff was great."
      10.0 "100% thought the service was very professional."
      9.6 "96% found the restaurant service to be one of the best."
      9.3 "93% said the reception staff was great."
      8.8 "Housekeeping was great, according to 88%."
      9.0 "Lovely bar service, according to 90%."
    • 9.4 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 9.3 "Excellent pool."
    • 9.2 "Perfectly clean."
      8.6 "86% said rooms were clean."
      10.0 "100% thought it was clean."

    Overall rating

    9.3 Excellent
    based on 68 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.3 "Terrific location."
    • 9.2 "Excellent pool."
    • 9.2 "Perfectly clean."
    • 9.1 "Food is to die for."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Great menu"
    "Pleasant hotel grounds"
    "Friendly atmosphere"
    "Recreation staff is nice"
    data provided by TrustYou

    Recent reviews

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