Overview

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Grand Hyatt Playa Del Carmen Resort
Best Designer Vibe

1a. Avenida Esquina Calle 26, 77710 Playa del Carmen, QR, Mexico
+52 984 875 1234

€235+

Overall guest ratings

9.2/10 Excellent
based on 1,694 reviews

Review highlights

  • 9.4
  • 9.1
  • 9.0
  • 6.5

Good to know

  • Nice building
  • Beautiful architecture
  • Stylish hotel
  • Modern Hotel

Nearby

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    About

    At Grand Hyatt Playa Del Carmen Resort, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga, plus you'll be within a 15-minute drive of El Camaleon Golf Club. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and body scrubs. The Grill at 1 26, one of 2 restaurants, serves international cuisine and is open for dinner. There are 3 bars/lounges and a 24-hour fitness center, and rooms at this luxurious hotel get the details right with rainfall showerheads and bathrobes.

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    Hotels.com

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Childrens programmes
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    based on 1,694 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
      9.8 "98% thought the architecture was beautiful."
      10.0 "100% said the facilities were very new."
      7.9 "79% found the grounds to be nice."
      9.4 "94% enjoyed the lobby entrance."
    • 9.0 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.9 "99% said it was a stylish hotel."
      9.6 "96% thought the hotel was luxurious."
      9.4 "94% enjoyed the lobby entrance."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.3 "73% said the recreation staff was great."
      7.6 "76% were happy with the room service."
      8.9 "89% found the restaurant service to be one of the best."
      8.9 "89% said the concierge service was amazing."
    • 8.1 "Food is delicious."
      9.2 "Yummy desserts, said 92%."
      9.0 "90% loved the dining experience."
      10.0 "100% enjoyed the snacks that were offered."
    • 6.5 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 4.4 "Value below average."
      4.1 "The price was too high for 59%."
      4.2 "58% said the breakfast was too expensive."
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    Overall rating

    9.2 Excellent
    based on 897 reviews
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 8.9 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
      9.8 "98% said it was a stylish hotel."
      9.5 "95% thought the hotel was luxurious."
    • 7.4 "Nice rooms."
      9.0 "90% thought rooms were spacious."
      8.6 "86% said the beds were comfortable."
      9.5 "95% thought the view was good."
      10.0 "100% appreciated the modern rooms."
    • 7.0 "Good breakfast."
    • 3.7 "Value below average."
      3.8 "The price was too high for 62%."
      3.9 "61% said the breakfast was too expensive."

    Overall rating

    9.1 Excellent
    based on 694 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
    • 9.2 "Excellent amenities."
      9.4 "94% thought the building was wonderful."
      9.9 "99% thought the architecture was beautiful."
      7.9 "79% found the grounds to be nice."
      10.0 "100% said the facilities were very new."
      9.5 "95% enjoyed the lobby entrance."
    • 9.0 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.9 "99% said it was a stylish hotel."
      9.5 "95% enjoyed the lobby entrance."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 8.2 "Rooms are great."
      9.1 "91% thought the view was good."
      8.6 "86% said the beds were comfortable."
      9.4 "94% thought rooms were spacious."
      7.1 "71% were happy with the bathroom."
      10.0 "100% appreciated the modern rooms."
    • 4.2 "Value below average."
      3.7 "63% said the breakfast was too expensive."
      4.0 "The price was too high for 60%."

    Overall rating

    9.1 Excellent
    based on 101 reviews
    • 9.5 "Terrific location."
    • 9.0 "Excellent amenities."
      8.9 "89% thought the building was wonderful."
    • 8.7 "Vibe was good."
    • 8.6 "Great service."
    • 8.5 "Beach is lovely."
    • 6.5 "Average comfort."
    • 4.5 "Value below average."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Beautiful architecture"
    "Stylish hotel"
    "Modern Hotel"
    data provided by TrustYou

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