Overview

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Grand Hyatt Playa Del Carmen Resort
Best Designer Vibe

1a. Avenida Esquina Calle 26, 77710 Playa del Carmen, QR, Mexico
+52 984 875 1234

€202+

Overall guest ratings

9.1/10 Excellent
based on 1,857 reviews

Review highlights

  • 9.3
  • 9.0
  • 8.8
  • 5.9

Good to know

  • Beautiful architecture
  • Stylish hotel
  • Modern Hotel
  • Great shopping

Nearby

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    About

    At Grand Hyatt Playa Del Carmen Resort, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga, plus you'll be within a 15-minute drive of El Camaleon Golf Club. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and body scrubs. The Grill at 1 26, one of 2 restaurants, serves international cuisine and is open for dinner. There are 3 bars/lounges and a 24-hour fitness center, and rooms at this luxurious hotel get the details right with rainfall showerheads and bathrobes.

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    Hotels.com

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Child-friendly
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 1,857 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "Excellent amenities."
      9.1 "91% thought the building was wonderful."
      9.9 "99% thought the architecture was beautiful."
      8.0 "80% found the grounds to be nice."
      10.0 "100% said the facilities were very new."
      9.3 "93% enjoyed the lobby entrance."
    • 8.8 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
      9.9 "99% said it was a stylish hotel."
      9.6 "96% thought the hotel was luxurious."
      9.3 "93% enjoyed the lobby entrance."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.2 "72% said the recreation staff was great."
      7.0 "Housekeeping was great, according to 70%."
      8.6 "86% found the restaurant service to be one of the best."
      9.2 "92% said the concierge service was amazing."
    • 8.1 "Breakfast is good."
    • 5.9 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 4.6 "Value below average."
      4.4 "The price was too high for 56%."
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    Overall rating

    9.2 Excellent
    based on 1,077 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
      9.8 "98% said it was a stylish hotel."
      9.5 "95% thought the hotel was luxurious."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 7.2 "Nice rooms."
      8.8 "88% thought the view was good."
      8.1 "81% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
      10.0 "100% appreciated the modern rooms."
    • 6.0 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.7 "Average comfort."
    • 3.9 "Value below average."
      3.8 "The price was too high for 62%."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 705 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
    • 9.1 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
      7.9 "79% found the grounds to be nice."
      9.9 "99% thought the architecture was beautiful."
      10.0 "100% said the facilities were very new."
      9.4 "94% enjoyed the lobby entrance."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 8.8 "Vibe was good."
      10.0 "100% thought, the hotel was modern."
      9.9 "99% said it was a stylish hotel."
      9.4 "94% enjoyed the lobby entrance."
    • 8.2 "Rooms are great."
      8.1 "81% said the beds were comfortable."
      8.6 "86% thought the view was good."
      9.4 "94% thought rooms were spacious."
      10.0 "100% appreciated the modern rooms."
    • 4.4 "Value below average."
      4.8 "52% said the breakfast was too expensive."
      4.3 "The price was too high for 57%."

    Overall rating

    9.1 Excellent
    based on 74 reviews
    • 9.4 "Terrific location."
    • 9.1 "Excellent amenities."
      9.1 "91% thought the building was wonderful."
    • 8.7 "Great service."
    • 8.7 "Vibe was good."
    • 8.6 "Beach is lovely."
    • 4.8 "Value below average."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Beautiful architecture"
    "Stylish hotel"
    "Modern Hotel"
    "Great shopping"
    data provided by TrustYou

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