Overview

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Eurostars Hacienda Vista Real
Best Outdoor Sports Facilities

Paseo Chichen Itza Retorno 3 Playacar, 77710 Playa del Carmen, QR, Mexico
+52 984 873 4200

€78+

Overall guest ratings

8.2/10 Excellent
based on 1,096 reviews

Review highlights

  • 8.9
  • 8.3
  • 6.9
  • 4.4

Good to know

  • Very quiet
  • Spacious rooms

Nearby

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    About

    Eurostars Hacienda Vista Real has 77 luxurious Suites with an incomparable view of the amazing golf course, which was designed by Robert Von Hague. All villas in this hotel are finely furnished and decorated. Each suite offers central air conditioning, satellite T.V. and telephone. Finishing details tastefully combine wood, marble and granite, creating an irresistible atmosphere of tranquility and comfort. Additional services that Hacienda Vista Real has to offer are: designer swimming pool with bar service, rentals and discount green fees at the golf course. Hotel doesnt have direct access to the beach but a taxi cab charge about 7 usd and the beach club ares is 10 mintues away. Breakfast is included in room rate.

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    Eurostars

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Bicycle hire
    • Golf
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Non-smoking rooms available
    • Terrace/Patio
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 1,096 reviews
    • 8.9 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.2 "Management was excellent, said 72%."
    • 8.1 "Amenities are good."
      7.4 "74% thought the building was wonderful."
      9.7 "97% found the grounds to be nice."
      8.4 "84% thought the architecture was beautiful."
      8.2 "82% enjoyed the lobby entrance."
      10.0 "100% loved the outdoor sports facilities."
    • 7.7 "Wellness & sports facilities were pleasant enough."
      9.1 "top-notch fitness area, thought 91%."
    • 7.1 "Good location."
      8.1 "81% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
      8.3 "83% enjoyed the restaurants & bars nearby."
    • 6.9 "Average comfort."
      5.2 "Beds were acceptable for 52%."
      5.0 "50% thought the bathroom was big enough."
    • 4.4 "Ugly beach."
    • 4.2 "Not very clean."
      4.3 "57% said rooms were dirty."
      1.4 "Dirty pool, said 86%."
      3.3 "67% said the bathroom was dirty."
    • 3.5 "Bar is not good."
    • 2.2 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 635 reviews
    • 9.0 "Excellent breakfast."
    • 8.9 "Good value."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 7.9 "Wellness & sports facilities were pleasant enough."
      9.3 "top-notch fitness area, thought 93%."
    • 7.4 "Good location."
    • 6.7 "Average comfort."
      5.0 "Beds were acceptable for 50%."
    • 4.5 "Ugly beach."
    • 3.9 "Not very clean."
      4.1 "59% said rooms were dirty."
      1.4 "Dirty pool, said 86%."
    • 3.4 "Bar is not good."
    • 2.5 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 394 reviews
    • 8.9 "Breakfast is good."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 7.0 "Good location."
    • 6.5 "Average comfort."
    • 6.2 "Food is average."
    • 5.7 "Pool is mediocre."
    • 4.9 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      2.8 "72% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      4.5 "55% said rooms were dirty."
      1.3 "Air conditioning was criticized by 87%."
      1.2 "88% had problems with the shower."
    • 4.7 "Not very clean."
      4.5 "55% said rooms were dirty."
    • 4.1 "Ugly beach."
    • 1.8 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    based on 65 reviews
    • 9.1 "Excellent breakfast."
    • 8.1 "Great service."
    • 7.8 "Good amenities."
    • 7.3 "High comfort."
      8.1 "81% thought it was pleasantly quiet."
    • 6.6 "Location is acceptable."
    • 6.0 "Vibe was decent."
    • 5.6 "Rooms are ok."
    • 5.4 "Pool is mediocre."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Very quiet"
    "Spacious rooms"
    data provided by TrustYou

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